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Full-Text Articles in Business

Developing An Assessment Model For Evaluating Software Tools In Education, Vedant Jain, Hong Sheng, Richard H. Hall, Mike (Michael) Gene Hilgers Dec 2009

Developing An Assessment Model For Evaluating Software Tools In Education, Vedant Jain, Hong Sheng, Richard H. Hall, Mike (Michael) Gene Hilgers

Business and Information Technology Faculty Research & Creative Works

This Paper Presents a Research Model to Evaluate the Usability of Computer-Mediated Learning Technology, User Acceptance of the Technology, and the Effect of the Technology on Learning Outcomes. We Also Introduce the Use of Innovative Research Techniques for the Evaluation, Including Eye Tracking and Think-Aloud Protocol. Think-Aloud Protocol Allows Us to Understand a User's State of Mind While He/she is Interacting with the System. Eye Tracking Also Provides Additional Insights into a User's Cognitive State While using the System. Both Qualitative and Quantitative Data Can Be Collected Following the Research Model, Thus Providing More In-Depth Understanding on the Effect of …


A User-Centered Perspective On Information Technologies In Museums, Jessie Pallud Sep 2009

A User-Centered Perspective On Information Technologies In Museums, Jessie Pallud

Computer Information Systems Dissertations

Information Technology (IT) has been put forth as a reasonable way to sustain visitor interest and encourage visit repetition in museums. Therefore, IT is becoming more common in museum settings and professionals express their need for more information about how their visitors interact with these systems. This dissertation is an attempt to answer this call. We propose three essays that deal with different aspects of museums and IT from a user-centered perspective. The first essay is an attempt to determine with a free simulation experiment how IT and more particularly websites can arouse interest for museological content. The second essay …


Usability Testing Of Public Health Web-Based Information Systems, Sumayya Banna, Kholoud Alkayid, Helen M. Hasan, Joseph A. Meloche Jan 2009

Usability Testing Of Public Health Web-Based Information Systems, Sumayya Banna, Kholoud Alkayid, Helen M. Hasan, Joseph A. Meloche

Faculty of Commerce - Papers (Archive)

While the Internet provides many opportunities for increased levels of care and access to information services in the area of public health, many web designers are not yet taking full advantage of its potential. This study looks at Intensive Care and Palliative Care, as important instances where health informatics could improve public web-based services, in meeting the particular information needs of family members of critically and chronically ill patients. This study is significant in adopting an approach to the usability testing of websites based on concepts from Activity Theory. This takes a realistic and practical approach, which identifies the purpose …


Does Web Site Usability Correlate With Web Site Usage?, Charles E. Downing, Chang Liu Jan 2009

Does Web Site Usability Correlate With Web Site Usage?, Charles E. Downing, Chang Liu

Journal of International Technology and Information Management

This study compares usability ratings of Web sites, based on academic research, to actual usage data, from Nielsen Online. This is accomplished by consulting academic usability research, and using those guidelines to rate eight retail Web sites on usability. Then, this study uses “real world” data, the usage data from Nielsen Online, to longitudinally validate the academic findings. Results show that, over time, the calculated usability ratings move in the same direction and in the same magnitude as the usage data.


Usability Investigation Of E-Business Web-Based Forms, Gerald V. Post, Albert Kagan, Betsy Page Sigman Jan 2009

Usability Investigation Of E-Business Web-Based Forms, Gerald V. Post, Albert Kagan, Betsy Page Sigman

Journal of International Technology and Information Management

Usability on Web sites is critical because almost no training is provided for users on commercial sites. Instead, Web design relies on standards and consistency across sites. Traditional usability results indicated that computer forms should follow paper-based forms. Yet, Web paradigms have evolved that are quite different from paper-based forms. Specifically, this study reveals that users commit fewer errors and prefer simple forms limited to a single concept per screen. This conclusion significantly alters the recommendations for designing business forms.


Factors Influencing The Perceived Usefulness Of An Information Delivery Website Among The United States Resident Viewership, Frederick Joseph Piazza Jan 2009

Factors Influencing The Perceived Usefulness Of An Information Delivery Website Among The United States Resident Viewership, Frederick Joseph Piazza

LSU Doctoral Dissertations

Throughout the 1990s and 2000s, the World Wide Web (Web) has become a major media outlet for disseminating information. Government and Higher Education institutions have both embraced Web technologies to serve the needs of their clientele. Thus, a method of developing targeted Web-based material that is optimized for the viewer to provide the greatest impact in terms of usefulness is needed. The primary purpose of this study was to determine the influence of selected demographic characteristics on the perception of usefulness among United States resident viewers of an information delivery website. The accessible population for this study was all viewers …