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2009

University of Central Florida

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Full-Text Articles in Business

A December To Remember, Richard C. Crepeau Dec 2009

A December To Remember, Richard C. Crepeau

On Sport and Society

It has been a December to remember. As the month comes to a close with a remarkable flurry of headline sports stories, its clear that this one month was not only one for the memory bank, but that it may have been the most fitting way to end a year that has certified the decade as the Naughty Naughties. What seemed like an awkward tag at the beginning of the new century has become a most appropriate signature phrase as this decade comes to its ignominious close.


Investigating The Economic Footprint Of Cultural Tourism In Aruba, Robertico R. Croes Dec 2009

Investigating The Economic Footprint Of Cultural Tourism In Aruba, Robertico R. Croes

Dick Pope Sr. Institute Publications

Aim: The purpose of this study is to assess the economic impact of the cultural tourism market in Aruba and determine whether cultural tourism could enhance the Aruba product. Design: 386 intercept surveys to international tourists at the Reina Beatrix Airport were conducted by the Central Bureau of Statistics of Aruba during the month of July, 2009. The survey design was the result of a series of focus groups with industry and local cultural stakeholders. The data collected was assessed with SPSS 17 by the researcher to identify the segments and their spending behavior. Based on their spending behavior, an …


Bobby Bowden Departs, Richard C. Crepeau Dec 2009

Bobby Bowden Departs, Richard C. Crepeau

On Sport and Society

When is the right time to leave? Some wait too long, others leave too soon. Some go out on top. Some tarnish their legacy before letting go.


A World Ranking Of The Top 100 Hospitality And Tourism Programs, Denver E. Severt, Dana V. Tesone, Tim Bottorff, Monica L. Carpenter Nov 2009

A World Ranking Of The Top 100 Hospitality And Tourism Programs, Denver E. Severt, Dana V. Tesone, Tim Bottorff, Monica L. Carpenter

Rosen Faculty Scholarship and Creative Works

The article provides an analysis of scholarly contributions to 11 hospitality and tourism refereed journals for the years 2002 to 2006. It presents the top 100 programs as ranked by instances of publications across 11 journals for a recent 5-year period. For the 5-year period, results indicate The Hong Kong Polytechnic University in the top position based on sums of instances, authors, and articles. Second, the researchers updated, modified, and extended a previous study published by the Journal of Hospitality & Tourism Research for similar information for the years 1992 to 2001. Following the update, an additional 15-year aggregate snapshot …


The Accelerator, Volume 2 Issue 5, Fall 2009, Christa Santos Oct 2009

The Accelerator, Volume 2 Issue 5, Fall 2009, Christa Santos

The Accelerator

No abstract provided.


End The Nfl Blackout!, Richard C. Crepeau Sep 2009

End The Nfl Blackout!, Richard C. Crepeau

On Sport and Society

Over the past week there has been some comment on the NFL television blackout policy that prohibits the televising of home games in the home market unless there has been a sellout 72 hours in advance of kickoff. Some, including Richard Sandomir of the New York Times, have suggested that in this time of economic crisis, when it appears that the number of sellouts of NFL games will be dropping, that Commissioner Goodell should end or suspend the blackout policy. This is a reasonable sentiment, although one might question if offering more blood and circuses offers a viable solution to …


The Water Torture Of Baseball's Steroid Leaks, Richard C. Crepeau Aug 2009

The Water Torture Of Baseball's Steroid Leaks, Richard C. Crepeau

On Sport and Society

When I was a young boy I remember using the term "Chinese water torture" for any activity that seemed long, torturous, and pointless. I have been reminded of this repeatedly over the last few years as slowly, usually one by one, the names of those baseball players who tested positive for some sort of performance enhancing drugs have become public. Anonymous and confidential drug testing that was conducted for Major League baseball and the MLB Players Association in 2003 to determine the extent of a drug problem in baseball has turned out to be not so confidential.


An Analysis Of The Motivators And Inhibitors Affecting Association Meeting Attendance For Generation X And Baby Boomers, Jill Fjelstul, Kimberly Severt, Deborah Breiter Aug 2009

An Analysis Of The Motivators And Inhibitors Affecting Association Meeting Attendance For Generation X And Baby Boomers, Jill Fjelstul, Kimberly Severt, Deborah Breiter

Rosen Faculty Scholarship and Creative Works

The objective of the study was to compare the similarities and differences between the inhibitors and motivators of Generation X and Baby Boomers in regard to conference attendance. Specifically, conference attendance motivators and inhibitors were explored and reported. The results will be useful to association managers and conference planners as they design programs for their members to best meet their professional needs.


An Amazing Open, And An Obscenity In Arlington, Richard C. Crepeau Jul 2009

An Amazing Open, And An Obscenity In Arlington, Richard C. Crepeau

On Sport and Society

If you watched The Open from Turnberry this weekend there were two surprises: Tiger Woods didn’t make the cut and Tom Watson nearly won the tournament. It became obvious that Tiger wasn’t playing his A-game when in the middle of his second round he played himself out of the tournament. Woods was one under par after seven holes and then went bogey, bogey, double bogey, par, bogey, double bogey. He was hitting shots that any weekend duffer could relate to as he topped the ball, mishit the ball several times, and explored all of the varieties of the rough. It …


Fabulous Finals At Wimbledon, Richard C. Crepeau Jul 2009

Fabulous Finals At Wimbledon, Richard C. Crepeau

On Sport and Society

It’s been a week now since the finals were played at Wimbledon. On the women’s side the Williams sisters once again demonstrated to their opponents just how difficult it will be to win a tournament during which both of them are playing their normal game. On the men’s side Roger Federer entered the history books by winning his 15th Grand Slam event. As always Wimbledon offered a level of play that was memorable, and laid down new bench marks for high quality play and then reset the argumentative territory for the title “best Wimbledon match of all-time,” or at the …


The Accelerator, Volume 2 Issue 4, Summer 2009, Christa Santos Jul 2009

The Accelerator, Volume 2 Issue 4, Summer 2009, Christa Santos

The Accelerator

No abstract provided.


More Corruption In College Sports, Richard C. Crepeau Jun 2009

More Corruption In College Sports, Richard C. Crepeau

On Sport and Society

The story began with this line: The NCAA placed Alabama's football program and 15 other of the school's athletic teams on three years' probation for major violations due to misuse of free textbooks.


A Wild Weekend In Sports, Richard C. Crepeau Jun 2009

A Wild Weekend In Sports, Richard C. Crepeau

On Sport and Society

It was one of those weekends of sports gluttony, especially if you were fixated on a television set, intent on catching every bit of drama you could find. And indeed there was much to find. Hockey, basketball, tennis, golf, NASCAR, baseball, horse racing, and who knows how much else if you have access to the worldwide network of sports channels available from every corner of the universe. As for me, this weekend was extraordinarily full of sport as I was a bit under the weather and looking for escape from the realities of physical irritation.


The Death Of Nick Adenhart, Richard C. Crepeau Apr 2009

The Death Of Nick Adenhart, Richard C. Crepeau

On Sport and Society

For all us fans the opening of the baseball season is one of the first signs of spring. The teams have ended training in Arizona and Florida and are now ready for the long grind of the regular season. April is full of optimism and hope. It is the time of renewal, a time to begin again as an equal in the standings. Reality will set in eventually for all but the very best, hopes will fade, champions will be crowned, and then the following spring it will begin again.


Dick's Fantasy Sports: Ncaa, Yankee Stadium, And The Cubs, Richard C. Crepeau Apr 2009

Dick's Fantasy Sports: Ncaa, Yankee Stadium, And The Cubs, Richard C. Crepeau

On Sport and Society

Over the past few weeks I have heard and read a lot of very interesting things coming out of SportsWorld.


Guayas: Descubre El Mejor Secreto Guardado De Sur America: Plan Maestro De Desarrollo Turistico De La Provincia Del Guayas (Tourism Development Master Plan Of The Province Of Guayas), Robertico R. Croes, Manuel A. Rivera Mar 2009

Guayas: Descubre El Mejor Secreto Guardado De Sur America: Plan Maestro De Desarrollo Turistico De La Provincia Del Guayas (Tourism Development Master Plan Of The Province Of Guayas), Robertico R. Croes, Manuel A. Rivera

Dick Pope Sr. Institute Publications

No abstract provided.


Time For The Us To Get Serious In The Wbc, Richard C. Crepeau Mar 2009

Time For The Us To Get Serious In The Wbc, Richard C. Crepeau

On Sport and Society

In case you haven't heard, and apparently many in the United States have not, Japan is the World Champion of Baseball for the second time running. No, they did not win the World Series, they won the World Baseball Classic, and for the second time in as many tries the United States did not make it to the finals. If this were basketball the outcry in the United States would be deafening. In fact, there is no outcry.


Fsu And Bobby Bowden Are Mildly Slapped, Richard C. Crepeau Mar 2009

Fsu And Bobby Bowden Are Mildly Slapped, Richard C. Crepeau

On Sport and Society

Over the past several months Florida State University has been preparing to face the music in its latest athletic scandal. Now that the NCAA has made its ruling, FSU officials don't seem to appreciate the tune that the NCAA is playing. However, there is little doubt that many FSU athletes, with the proper academic counseling, could name that tune, although it might take more than three notes


The Commercialization Of College Sports, Richard C. Crepeau Mar 2009

The Commercialization Of College Sports, Richard C. Crepeau

On Sport and Society

At the 2009 NCAA Convention in January the president of the organization, Dr. Myles Brand, gave his State of the Association Address. The subject was the dangers of commercialism in intercollegiate athletics. Reading Dr. Brand's address on the brink of the annual epidemic of March Madness is, to the say the least, a mind-blowing exercise. It is either the product of unfettered chutzpah or incredible naïveté. The tone and content of the address offer considerable evidence of each.


A-Rod And Steroids, Richard C. Crepeau Feb 2009

A-Rod And Steroids, Richard C. Crepeau

On Sport and Society

Just when it seems that the drug issue in sports is about to slip out of the headlines, and just when it seems that the revelations about steroid use in baseball are coming to an end, something happens. This time an Olympic Gold Medal collector is photographed filling those massive swimming-developed lungs from a bong. Then the man who was going to remove Barry Bonds from the top of the home run charts and make any asterisks irrelevant is hung out to dry by another leak of confidential information from a sealed grand jury report.


Super Bowl Xliii, Richard C. Crepeau Jan 2009

Super Bowl Xliii, Richard C. Crepeau

On Sport and Society

It is time once again to enter the days of the Roman Numerals when excess becomes the norm, hyperbole is accepted as standard English, and the rich demonstrate in no uncertain terms that they are, and you are not. It is also the time when the middle class, those 85% of Americans who identify themselves as such, do their best to wallow in excess.


Objectification Of Children, Richard C. Crepeau Jan 2009

Objectification Of Children, Richard C. Crepeau

On Sport and Society

To say that sport is a central institution in American life would be a gross understatement. The obsessive hold that sport has on Americans is obvious to anyone who spends more than five minutes examining the culture. As we approach the mid-winter festival of the Super Bowl such an obsession seems self-evident.


Race And The Bucs, Richard C. Crepeau Jan 2009

Race And The Bucs, Richard C. Crepeau

On Sport and Society

As the nation prepares for the inauguration of Barack Obama as the 44th president of the United States (I have not seen that referenced as Henry Aaron's number), I am struck by how much has been written about the changes in American society that have prepared the United States for this moment. There have been articles about how the music industry has transformed the way in which Americans think about African Americans. The New York Times today has a piece on how American film has contributed to the transformation of American society. There have been numerous comments on the significance …


The Bc$; Football's (Non) Diversity, Richard C. Crepeau Jan 2009

The Bc$; Football's (Non) Diversity, Richard C. Crepeau

On Sport and Society

There is something so right about college football this year. On January 2, nearly a week before the so-called BC$ National Championship game, there is a legitimate national champion already in place. On the 2nd of January in some bowl game somewhere Utah stomped all over Alabama. You will remember the Crimson Tide from earlier this season when they were ranked by several experts, computers, and their fans as Number One in the nation. We know that Utah is the national champion, not because they rolled all over the Tide, 31-17, but because they are the only undefeated team in …


Strategic Human Resource Management Performance Metrics For Unit-Level Managers: An Exploratory Study Of U.S. Casual Restaurants, Kevin S.W. Murphy Jan 2009

Strategic Human Resource Management Performance Metrics For Unit-Level Managers: An Exploratory Study Of U.S. Casual Restaurants, Kevin S.W. Murphy

Rosen Faculty Scholarship and Creative Works

Many restaurant organizations have committed a substantial amount of effort to studying the relationship between a firm’s performance and its effort to develop an effective human resources management reward-andretention system. These studies have produced various metrics for determining the efficacy of restaurant management and human resources management systems. This paper explores the best metrics to use when calculating the overall unit performance of casual restaurant managers. These metrics were identified through an exploratory qualitative case study method that included interviews with executives and a Delphi study. Experts proposed several diverse metrics for measuring management value and performance. These factors seem …


Hotel And Restaurant Entry-Level Job Competencies: Comparisons Of Management And Worker Perceptions, Dana V. Tesone, Peter Ricci Jan 2009

Hotel And Restaurant Entry-Level Job Competencies: Comparisons Of Management And Worker Perceptions, Dana V. Tesone, Peter Ricci

Rosen Faculty Scholarship and Creative Works

This article presents the findings of a central Florida study of lodging and restaurant managers as well as entrylevel workers who were graduates of hospitality management programs. It provides a theoretical construct as a basis of the methodology employed. The article then reports the findings of perceptions of desired knowledge, skills and abilities, and attitudes associated with entry-level employees. It further compares desired levels of preparation for entry-level positions in the industry as reported by respondents of both groups. Finally, the authors present conclusions and implications for central Florida practitioners and educators.


The Accelerator, Volume 2 Issue 3, Winter 2009, Christa Santos Jan 2009

The Accelerator, Volume 2 Issue 3, Winter 2009, Christa Santos

The Accelerator

No abstract provided.


The Future Of Tourism In Aruba: Part One, Kevin S. Murphy Jan 2009

The Future Of Tourism In Aruba: Part One, Kevin S. Murphy

Dick Pope Sr. Institute Publications

Global issues dominated the discussion at the Aruba Timeshare Association (ATSA) sponsored think tank on visioning the future of Aruba. Global competition, global foreign policy, changing demographics and the global environment emerged as primary concerns by participants at the ATSA event on November 30, 2006. They also expressed major concerns over the lack of public-private cooperation to assist the Aruba tourism industry in addressing the challenges in these areas. Additionally, they also were quick to identify the lack of serious industry-wide leadership in moving the industry's collective level of understanding of these challenges to the next level. While discussion and …


Discounting Works: A Structural Approach To Understanding Why, Robertico R. Croes, Kelly J. Semrad Jan 2009

Discounting Works: A Structural Approach To Understanding Why, Robertico R. Croes, Kelly J. Semrad

Dick Pope Sr. Institute Publications

Hotel managers have long toiled over a course of action that would help them preserve hotel revenue during diminished demand seasons. They have responded to this challenge by discounting hotel room rates to sustain revenue and the means by which they could determine how discounting could increase hotel financial performance. That revenue would otherwise be lost when supply of rooms exceeds the demand. Their need to find a procedure to aid them in solving hotel occupancy problems that threaten that revenue has been a source of discussion throughout the industry. However, most of the studies are more prescriptive and normative …


Marketing Orlando As A Tourism Destination: Collaboration And Competitiveness, Youcheng Wang Jan 2009

Marketing Orlando As A Tourism Destination: Collaboration And Competitiveness, Youcheng Wang

Dick Pope Sr. Institute Publications

No abstract provided.