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Voting In Group Support Systems : Theory, Implementation, And Results From An Exploratory Study, Kung-E Cheng

Dissertations

Group decision making is essential in organizations. Group Support Systems (GSS) can aide groups in making decisions by providing tools and process support. GSS is especially useful for geographically or temporally distributed groups. Researchers of GSS have pointed out that convergence processes are hard to accomplish in GSS. Voting tools in GSS can be a valuable asset in alleviating the difficulty of convergence processes because voting is a concise communication of individual preferences with a well defined procedure that is accepted by group members. In addition, voting results can serve as a group memory of the convergence processes. Field observations …