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Full-Text Articles in Business

From Human Resource Strategy To Organizational Effectiveness: Lessons From Research On Organizational Agility, Lee Dyer , Richard A. Shafer Nov 2008

From Human Resource Strategy To Organizational Effectiveness: Lessons From Research On Organizational Agility, Lee Dyer , Richard A. Shafer

Lee Dyer

As a field of study and practice, strategic human resource management (SHRM) has come a long way in recent years. Still, at this point, the domain incorporating and connecting human resource strategy (HRS) and organizational effectiveness (OE) is essentially a theoretical and empirical "black box". Here we use our ongoing research on people in agile organizations to peer into this "black box" and draw implications for future theorizing and research. Suggestions are made for reconceptualizing OE, incorporating organizational capability as a key concept, taking a broader than usual view of HRS, and systematically assessing vertical and horizontal alignment of HR …


Human Resources As A Source Of Competitive Advantage, Lee Dyer Nov 2008

Human Resources As A Source Of Competitive Advantage, Lee Dyer

Lee Dyer

[Excerpt] For business it's a tough world that's getting tougher. The reasons are familiar enough: global competition, deregulation, finicky and tough customers, concerned and demanding stockholders, and a dizzying pace of constant change. Rare indeed is the company which has found a comfortable niche in this chaotic world.


Crafting A Human Resource Strategy To Foster Organizational Agility: A Case Study, Richard A. Shafer, Lee Dyer, Janine Kilty, Jeffrey Amos, G. A. (Jeff) Ericksen Nov 2008

Crafting A Human Resource Strategy To Foster Organizational Agility: A Case Study, Richard A. Shafer, Lee Dyer, Janine Kilty, Jeffrey Amos, G. A. (Jeff) Ericksen

Lee Dyer

A decade ago, the CEO of Albert Einstein Healthcare Network (AEHN), anticipating a tumultuous and largely unpredictable period in its industry, undertook to convert this organization from one that was basically stable and complacent to one that was agile, “nimble, and change-hardy”. This case study briefly addresses AEHN’s approaches to business strategy and organization design, but focuses primarily on the human resource strategy that emerged over time to foster the successful attainment of organizational agility. Although exploratory, the study suggests a number of lessons for those who are, or will be, studying or trying to create and sustain this promising …


Toward A Strategic Human Resource Management Model Of High Reliability Organization Performance, Jeff Ericksen, Lee Dyer Nov 2008

Toward A Strategic Human Resource Management Model Of High Reliability Organization Performance, Jeff Ericksen, Lee Dyer

Lee Dyer

In this article, we extend strategic human resource management (SHRM) thinking to theory and research on high reliability organizations (HROs) using a behavioral approach. After considering the viability of reliability as an organizational performance indicator, we identify a set of eight reliability-oriented employee behaviors (ROEBs) likely to foster organizational reliability and suggest that they are especially valuable to reliability seeking organizations that operate under “trying conditions”. We then develop a reliability-enhancing human resource strategy (REHRS) likely to facilitate the manifestation of these ROEBs. We conclude that the behavioral approach offers SHRM scholars an opportunity to explain how people contribute to …


Telling Stories Of Libraries And Leadership, Audrey Defrank Oct 2008

Telling Stories Of Libraries And Leadership, Audrey Defrank

Criss Library Faculty Proceedings & Presentations

A presentation outlining the four frames of leadership and storytelling as they relate to libraries. Leadership Orientation Questionnaire; Overview; Inspiration; Leadership; Reframing Leadership; Structural Frame; Human Resources Frame; Political Frame; Symbolic Frame; Where do you fit in the frame?; Native American Storytelling; Organizations as Cultures; Story Narrative; Telling the Story.


Engineering Of Organizations: A Template, Shyam Sunder Sep 2008

Engineering Of Organizations: A Template, Shyam Sunder

Shyam Sunder

No abstract provided.


What Are The Effects Of Work Restructuring On Employee Well-Being And Firm Performance? Evidence From Telecommunications Services, Rosemary Batt Jan 2008

What Are The Effects Of Work Restructuring On Employee Well-Being And Firm Performance? Evidence From Telecommunications Services, Rosemary Batt

Rosemary Batt

The purpose of this study was to assess whether there are benefits to employees and firms associated with new forms of work organization and human resource and industrial relations practices. I examine a series of interrelated questions that may be summarized as follows. First, does participation in either total quality improvement teams or self-directed teams have benefits for workers, managers, and firms? If benefits exist, are they undermined by the negative effects of understaffing and job insecurity associated with downsizing? And finally, is there a coherent set of work organization, human resource, and industrial relations practices that provides mutual gains …


Leading For The Bottom Line: A View Of Leadership In A Bottom-Line Context, Gary S. Fields , Cory Stern Jan 2008

Leading For The Bottom Line: A View Of Leadership In A Bottom-Line Context, Gary S. Fields , Cory Stern

Gary S Fields

This paper sets out to establish and describe a new approach to leadership called Bottom Line Leadership. The essence of Bottom Line Leadership is that a leader’s most critical responsibility is to clearly identify, communicate and gain buy-in for the ultimate bottom-line objective of the organization he/she leads, subject to constraints imposed by the market and by the organization itself. In comparison to other leadership models that focus on the general attributes or behaviors characterizing effective leaders, Bottom Line Leadership emphasizes the link between an organization’s purpose and a leader’s behavior. The philosophy that serves as the foundation for this …


A Scale-Free Theory Of Emergence: Four Sequences Of Emergence Within, Of, And Across Organizations, Benyamin B. Lichtenstein Jan 2008

A Scale-Free Theory Of Emergence: Four Sequences Of Emergence Within, Of, And Across Organizations, Benyamin B. Lichtenstein

College of Management Working Papers and Reports

Emergence – the “coming into being” of new processes, structures and entities – is a consequential phenomenon that management scholars have been exploring since Babbage (1832) described the emergence of a division of labor, and Weber (1947) explained the emergence of bureaucratic hierarchy. Emergence is important and unique not only because it occurs at multiple levels within and across organizations, but also because emergence is the process that creates new “levels” of organizing (McKelvey & Lichtenstein, 2007).


People And Process: Making Sense Of Change Management, Patrick M. Dawson Jan 2008

People And Process: Making Sense Of Change Management, Patrick M. Dawson

Faculty of Commerce - Papers (Archive)

This paper is about the ways that we seek to manage, steer, resist and make sense of change. It views change as a fluid process that may take unexpected turns. In clarifying what we mean by change and challenging linear stage models, a more dynamic perspective is advocated. A short case study is used to highlight the political aspects of change and to raise critical awareness of some of the key issues that can arise. The paper concludes with some practical guidelines arguing that it is the processual nature of change that makes it both a difficult yet fascinating area …


Drivers And Inhibitors Of Online Donations To Nonprofit Organizations, Horst Treiblmaier, Irene Pollach Jan 2008

Drivers And Inhibitors Of Online Donations To Nonprofit Organizations, Horst Treiblmaier, Irene Pollach

Journal of International Technology and Information Management

Despite the overall economic and social importance of nonprofit organizations and the plethora of schol- arly literature on electronic commerce, few authors have combined these two fields to tackle the issue of online donations to nonprofit organizations. In this paper we first present a framework that illustrates several antecedents of online donations. After discussing the descriptive results from two surveys, we compare different user groups regarding their attitudes toward online donations. The results suggest that our scales exhibit sufficient reliability and validity and that the two groups differ significantly. Further- more, we conduct a regression analysis with the cause, trust …