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Full-Text Articles in Business

Industrial Relations Performance, Economic Performance, And Qwl Programs: An Interplant Analysis, Harry C. Katz, Thomas A. Kochan, Kenneth R. Gobeille Apr 2008

Industrial Relations Performance, Economic Performance, And Qwl Programs: An Interplant Analysis, Harry C. Katz, Thomas A. Kochan, Kenneth R. Gobeille

Harry C Katz

"This study analyzes the relationship among plant-level measures of industrial relations performance, economic performance, and quality-of-working-life programs. The analysis employs pooled time-series and cross-section data from 18 plants within a division of General Motors for the years 1970-79. The empirical results show strong associations between industrial relations and economic performance measures and limited support for the hypothesis that quality-of-working-life efforts improve both kinds of performance."


Vol. Vi, Tab 38 - Ex. 34 - Rosetta Stone Competitive Analysis, Rosetta Stone Jan 2008

Vol. Vi, Tab 38 - Ex. 34 - Rosetta Stone Competitive Analysis, Rosetta Stone

Rosetta Stone v. Google (Joint Appendix)

Exhibits from the un-sealed joint appendix for Rosetta Stone Ltd., v. Google Inc., No. 10-2007, on appeal to the 4th Circuit. Issue presented: Under the Lanham Act, does the use of trademarked terms in keyword advertising result in infringement when there is evidence of actual confusion?


An Analysis Of The Financial Services Regulations Of Australia, Shyam S. Bhati Jan 2008

An Analysis Of The Financial Services Regulations Of Australia, Shyam S. Bhati

Faculty of Commerce - Papers (Archive)

The purpose of this paper is to critically analyse various aspects of Australian Financial Services Regulation in terms of Llewellyn’s Theory of Financial Services Regulation and offer suggestions for the improvement of FSR based on the analysis. A discussion based approach is used to conduct this analysis. It is observed that the FSR Act, 2001 of Australia does not cover credit products thereby leaving an important segment of the market outside the purview of the Act. The policies developed by Australian Securities and Investment Commission (ASIC) on FSR Act relies on Industry self regulation as mechanism of creating trust and …


Paragons And Dysfunctions: A Report On The First Asia Workshop On Institutional Analysis Organised By The Ronald Coase Institute, Alfredo R. Paloyo Jan 2008

Paragons And Dysfunctions: A Report On The First Asia Workshop On Institutional Analysis Organised By The Ronald Coase Institute, Alfredo R. Paloyo

Faculty of Business - Papers (Archive)

In January 2008, the Ronald Coase Institute conducted the First Asia Workshop on Institutional Analysis, in partnership with the Lee Kuan Yew School of Public Policy and the Asia Competitiveness Institute of the National University of Singapore. This report highlights the general theme of the workshop: that well-functioning institutions are fundamental to development. This is shown by summarising two studies presented at the workshop and by contrasting two countries from Southeast Asia, i.e., the Philippines and Singapore.


Empirical Analysis Of The Uae Stock Market Volatility, Sami Khedhiri, Naeem Muhammad Jan 2008

Empirical Analysis Of The Uae Stock Market Volatility, Sami Khedhiri, Naeem Muhammad

Faculty of Commerce - Papers (Archive)

Financial market volatility of developed economies have been studied extensively since the 1987 stock market crash as well as the volatility of the East Asian stock markets after the East Asian financial crisis. However the volatility characteristics of the financial markets in the Middle East are far from being thoroughly analysed despite their tremendous growth in recent years. The purpose of this paper is twofold. First, we investigate the volatility characteristics of the UAE stock markets measured by fat tail, volatility clustering, and leverage effects, in order to explore a parsimonious model for the UAE stock market and predict its …


Validating An End-User Computing Satisfaction Instrument: A Confirmatory Factor Analysis Approach Using International Data, Kee-Sook Lim, Jeen-Su Lim, John H. Heinrichs Jan 2008

Validating An End-User Computing Satisfaction Instrument: A Confirmatory Factor Analysis Approach Using International Data, Kee-Sook Lim, Jeen-Su Lim, John H. Heinrichs

Journal of International Technology and Information Management

This study evaluates the construct validity of an end-user computing satisfaction scale in the context of the Korean culture. The structure and dimensionality, reliability and validity of an end-user computing satisfaction (EUCS) instrument were cross-validated using data obtained from 108 managers of Korean firms in the context of the end-user satisfaction with their office information system. The results of this study are generally consistent with previous findings regarding the measurement property of this instrument. However, Korean data also supports the five correlated first-order factors model. Managerial and research implications of the identified results are discussed.


Determinants Of Mobile Payments: An Empirical Analysis, Lei-Da Chen, Ravi Nath Jan 2008

Determinants Of Mobile Payments: An Empirical Analysis, Lei-Da Chen, Ravi Nath

Journal of International Technology and Information Management

Success of mobile commerce hinges on the availability of methods of payment that are secure, ubiquitously available, globally accepted, and easy-to-use. Mobile payment (mPayment) entails making payments using mobile devices such as wireless handsets, personal digital assistants, and other radio frequency (RF) and near field communication (NFC) devices. While mPayment is still in its infancy, its acceptance is likely to increase considerably in the coming years. In the United States, the acceptance of mPayment lags behind that of Europe and Asia. In the U.S, many experts believe that the next step in mPayment evolution is the development of a single-device …


A Quantitative Model For Crm Performance Evaluations, Sanjeev K. Bordoloi, Prabhu Aggarwal, Tom Tobin Jan 2008

A Quantitative Model For Crm Performance Evaluations, Sanjeev K. Bordoloi, Prabhu Aggarwal, Tom Tobin

Journal of International Technology and Information Management

This paper identifies important performance measurements for the operation of CRM units in the call center industry, and then uses Data Envelopment Analysis (DEA) to compare the performances of a selected set of call centers. The results provide several managerial insights that will assist CRM managers in effective decision making, especially in the areas of increasing efficiencies and improving customer service. Overall, this paper contributes towards managing resources and processes that would aid in the acquisition and support of information technology within a firm.


Enterprise Modelling Using Unified Framework Supporting Distributed Object Computing, Manuj Darbari, Bhaskar Karn Jan 2008

Enterprise Modelling Using Unified Framework Supporting Distributed Object Computing, Manuj Darbari, Bhaskar Karn

Journal of International Technology and Information Management

This paper provides a support for the analysis phase in the life cycle of the enterprise distributed computing systems. The major goal of our work is to provide a small but powerful set of enterprise modeling concepts. We will be extending the concept of Enterprise Modeling using EDOC inter-agent system using OPEN Framework.


State And Context-Dependent Information Management And Wealth Accumulation: An Information Analysis Of The Billionaires Between Taiwan And China, Ben-Chieh Liu, Lee-Hsuan Lin Jan 2008

State And Context-Dependent Information Management And Wealth Accumulation: An Information Analysis Of The Billionaires Between Taiwan And China, Ben-Chieh Liu, Lee-Hsuan Lin

Journal of International Technology and Information Management

From the Forbes Magazine survey of the world’s 538 richest, seventy seven (77) or about 14.4% were identified as born in Asia (Asia Week, June 28, 2001). In addition, the top 100 billionaires (in $NT) in Taiwan, 2001 and 2002 were surveyed by Taiwan Smart Monthly magazine ( Nov 11, 2002) and another top 100 billionaires in China (in U.S dollars) were reported by the Forbes magazine in 2004. This paper utilizes Liu ,Lin, Lee and Chou’s (1996) state and context dependent information management model specification (Joseph & John, 2006), and equity account dependent variables to study the underlying intercultural …