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Full-Text Articles in Business
Impact Of Transformational Leadership On System Exploration In The Mandatory Organizational Context, Xixi Li, J.J. Po-An Hsieh
Impact Of Transformational Leadership On System Exploration In The Mandatory Organizational Context, Xixi Li, J.J. Po-An Hsieh
Computer Information Systems Faculty Publications
Organizational investments in such complex information systems as customer relationship management (CRM) systems have reached a record high. Unfortunately, underutilization of these sophisticated technologies hinders organizations from realizing the promised returns on investment. This study tackles this issue from the perspective of intention to explore, which refers to individual intentions to explore the technology and seek new ways of using it. Drawing upon insights from concepts of exploration, extra-role behavior, technology acceptance, and transformational leadership, this paper proposes a research model for employees’ intention to explore in mandatory organizational contexts, with special emphasis on the effect of transformational leadership. The …
Explaining Employees Extended Use Of Complex Information Systems, J.J. Po-An Hsieh, Wei Wang
Explaining Employees Extended Use Of Complex Information Systems, J.J. Po-An Hsieh, Wei Wang
Computer Information Systems Faculty Publications
Investments in complex information systems by organizations reached a record high of U.S.$26.7 billion in 2004. Yet, organizations seldom use these systems to the fullest extent and attain the expected return on investment. This paper addresses the issue of system underutilization by investigating Extended Use, which refers to using more system features to support one's tasks. Extended Use was examined in the nomological networks of the IS Continuance (ISC) Model and Technology Acceptance Model (TAM). A field survey was conducted in a large manufacturing firm that had successfully implemented a popular enterprise resource planning solution for more than 2 years. …
Specifying Formative Constructs In Information Systems Research, Stacie Petter, Detmar W. Straub, Arun Rai
Specifying Formative Constructs In Information Systems Research, Stacie Petter, Detmar W. Straub, Arun Rai
Computer Information Systems Faculty Publications
While researchers go to great lengths to justify and prove theoretical links between constructs, the relationship between measurement items and constructs is often ignored. By default, the relationship between construct and item is assumed to be reflective, meaning that the measurement items are a reflection of the construct. Many times, though, the nature of the construct is not reflective, but rather formative. Formative constructs occur when the items describe and define the construct rather than vice versa.
In this research, we examine whether formative constructs are indeed being mistaken for reflective constructs by information systems researchers. By examining complete volumes …