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Full-Text Articles in Business

Computer-Supported Collaborative Learning Performance And Satisfaction: A Muiti-Stage Study, Ta-Tao Chuang, Michael Bernard, Shahid I. Ali Jan 2002

Computer-Supported Collaborative Learning Performance And Satisfaction: A Muiti-Stage Study, Ta-Tao Chuang, Michael Bernard, Shahid I. Ali

Journal of International Information Management

Research in computer-supported cooperative learning provides evidence that collaborative technology can enhance learning performance and increase affective experiences in the context of cooperative learning. Most studies, however, have examined the learning performance only during the middle and end of the process. It is not clear how information technology continuously facilitates and improves student performance and learning experience over time. By employing a multidisciplinary approach, the research presented in this article drew research findings in the fields of communication, information systems, and education to examine cooperative learning processes with a continuous, longitudinal study. Based on a descriptive model of computer-supported cooperative …


Using The Sayre Model To Analyze Internet Privacy, Richard V. Mccarthy, Jay E. Aronson Jan 2002

Using The Sayre Model To Analyze Internet Privacy, Richard V. Mccarthy, Jay E. Aronson

Journal of International Information Management

The Internet continues to evolve as a transportal of electronic commerce. It has penetrated into every facet of organizational life, from the ordering of commodity goods to providing a means to speed the recording and payment of federal income taxes. Internet usage continues to expand rapidly, surfacing issues in its wake that must be managed in order for it to ensure that it is viable as a long-term strategic tool for government and industry. To bridge the legal gap that has emerged as a result of the dynamic growth of the Internet, the United States Congress has acted to begin …


Software Project Process Management Maturity And Project Performance: An Examination Of Taiwan's Software Companies, Melody Wu, Hsin-Ginn Hwang, Houn-Gee Chen, James J. Jiang Jan 2002

Software Project Process Management Maturity And Project Performance: An Examination Of Taiwan's Software Companies, Melody Wu, Hsin-Ginn Hwang, Houn-Gee Chen, James J. Jiang

Journal of International Information Management

Researchers and practitioners argue that an inadequate software development process is one critical factor accounting for high project failure rates. a result, the Capability Maturity Model (CMM) was introduced by the Software Engineering Institute as a guideline for advancing project maturity and improving the odds of project success. To investigate the effectiveness of applying the principles of the CMM, a survey was conducted of 196 Information System managers in Taiwan. The results indicate that a more mature software development process reduces the extent of certain risks experienced during the project development and enables better project performance. Managerial implications regarding the …


Analyzing Behavior Patterns Of Internet Consumers Through Database Integration, Sally Rao, Jeretta Horn Nord, G. Daryl Nord Jan 2002

Analyzing Behavior Patterns Of Internet Consumers Through Database Integration, Sally Rao, Jeretta Horn Nord, G. Daryl Nord

Journal of International Information Management

A question facing contemporary entrepreneurs is: How can Electronic Commerce be used to exploit business opportunities now available through highly efficient electronic markets? This study aims to answer that question. Although the Internet is increasingly being adopted to market products and services, little academic attention has been paid to its linkages with database technology. This research used focus groups and convergent interviews to develop a framework illustrating how firms use the Internet and database technology for strategic advantage. Results revealed that integration of Internet and database marketing enhances the effectiveness of EC's potential, offering such benefits as increased accuracy and …


Death Of An Expert System: A Case Study Of Success And Failure, Richard G. Vedder, Thomas P. Van Dyke, Victor R. Prybutok Jan 2002

Death Of An Expert System: A Case Study Of Success And Failure, Richard G. Vedder, Thomas P. Van Dyke, Victor R. Prybutok

Journal of International Information Management

A decision team composed of managers and staff experts at Mary Kay Cosmetics develops packaging for new and revised products as well as sets their prices. However, the potential for costly errors in the decision-making process motivated this group to pursue development of an expert system (ES) to assist with the problem. The ES performed so well that it changed the organization's behavior—the group ceased to meet for the purpose of developing the packaging but instead gathered just to confirm and approve the expert system's solution. Despite the clear benefits associated with using an ES approach, the group stopped using …


Benefits From It Support In Networked Value Shops, Petter Gottschalk Jan 2002

Benefits From It Support In Networked Value Shops, Petter Gottschalk

Journal of International Information Management

For a long time, the value chain was the only value configuration known to managers. Recently, two alternative value configurations have been identified: value shop and value network. Law firms are typical value shops. This research investigated benefits perceived from the use of the network among Eurojuris law firms in Norway. Benefit concepts were derived from value shop activities, knowledge categories and knowledge levels. A survey was conducted, and survey results indicate that lawyers in the value shop activities of problem solving, choice, control and evaluation perceive benefits when they get access to knowledge at an advanced level.


Does The Internet Improve Business? An Empirical Inquiry Into The Perceived Strategic Value And Contribution Of The Internet, Chang E. Koh, Hyonsong Chong Jan 2002

Does The Internet Improve Business? An Empirical Inquiry Into The Perceived Strategic Value And Contribution Of The Internet, Chang E. Koh, Hyonsong Chong

Journal of International Information Management

The Internet has become an indispensable tool for business. While it is generally presumed that the Internet can provide a competitive edge over competition, no substantive empirical evidence linking the Internet to organizational performance has been presented. This study empirically tests the connection between the use of the Internet and the perceived strategic importance of the Internet and its contribution to business using LISREL confirmatory factor analysis. The findings of this study suggest that management's strategic emphasis on the Internet affect the diffusion of Internet technology in an organization and these two factors collectively improve business performance.


An Examination Of Web-Based Application Development Skills By Industry Professionals: A Pilot Study, Kenneth Sousa, Shaw K. Chen, Maling Ebrahimpour, Kenneth Fougere Jan 2002

An Examination Of Web-Based Application Development Skills By Industry Professionals: A Pilot Study, Kenneth Sousa, Shaw K. Chen, Maling Ebrahimpour, Kenneth Fougere

Journal of International Information Management

The development of web-based, electronic commerce software has grown significantly in recent years. These software development applications have challenged information technology departments in business organizations to implement mission critical, strategic applications for their organization. That in turn creates a significant demand for the technology personnel to support the development process. This research conducts a pilot survey of industry professionals to determine the necessary skills and training required of an undergraduate computer information systems professional seeking an entry-level position in a web-based application development environment. Respondents were asked to provide their opinion relating to the market importance and student competency for …


Community Banking In The E-Business Era, Peter Southard, Keng Siau Jan 2002

Community Banking In The E-Business Era, Peter Southard, Keng Siau

Journal of International Information Management

This paper reviews how existing and potential uses of Internet technology can generate a competitive advantage for rural community banks. To do so, it offers a framework for analyzing Internet technology investment decisions. Organizations in this segment of the banking industry are often more removed from centers of technology and have traditionally been more conservative in their approaches to information technology (among other things). Banking Associations have developed in the U.S., such as the Independent Bankers Association, to try and help community banks coordinate marketing, legislative, and other issues that they have in common. The use of Internet technology can …


Making Knowledge Management Part Of Your Human Capital Strategy: A Look At A Large Government Technical Organization, Dr. Jay Liebowitz Jan 2002

Making Knowledge Management Part Of Your Human Capital Strategy: A Look At A Large Government Technical Organization, Dr. Jay Liebowitz

Journal of International Information Management

The U.S. government is facing a human capital crisis in the next five years whereby around half of the federal civil servants will be eligible to retire. Because of this ensuing dilemma, each government agency is developing a human capital strategy. A key pillar underpinning this human capital strategy should be "knowledge management". This paper discusses the knowledge management strategy for a large government technical organization, and explains how knowledge management, discovery informatics, and lessons learned systems can become a central component of a human capital strategy.


Analysis Of Factors Affecting E-Supply Chain Performances, Frederica Cucchiella, Luciano Fratoocchi, Pacifico Marcello Pelagagge, Frederica Scacchia Jan 2002

Analysis Of Factors Affecting E-Supply Chain Performances, Frederica Cucchiella, Luciano Fratoocchi, Pacifico Marcello Pelagagge, Frederica Scacchia

Journal of International Information Management

The relevance of supply chain (SC) behaviour is continuously increasing, especially with respect to companies adopting e-commerce strategies. Although the huge number of works on this topic, an integrated approach to design and implement effective electronic supply chain (e-SC) - that is supply chain (SC) in which business actors are connected via Internet technologies - is still not available. In order to contribute towards the definition of an integrated and comprehensive framework for e-SC analysis and design, in this paper factors affecting e-SC performances are investigated, including organization, management and control.


The Impact Of Information Technology Outsourcing On Firm Profitability Measures, G. Dwayne Whitten, T Selwyn Ellis, K. Michael Casey Jan 2002

The Impact Of Information Technology Outsourcing On Firm Profitability Measures, G. Dwayne Whitten, T Selwyn Ellis, K. Michael Casey

Journal of International Information Management

Some researchers have concluded that outsourcing of information technology (IT) provides benefits to firms including cost advantages, economies of scale and allowing more of a focus on core competencies. This paper attempts to determine if these benefits actually exist by comparing three financial measures, return on equity (ROE), return on assets (ROA) and profit margin, affirms that have varying levels of outsourcing. To empirically test for the existence of a difference between firms that outsource differing amounts of IT spending, data from 104 companies was gathered. Analysis of variance was selected as the primary statistical tool to test the relationship …


Why Is Middle Management In Conflict With Erp?, Rainer A. Sommer Jan 2002

Why Is Middle Management In Conflict With Erp?, Rainer A. Sommer

Journal of International Information Management

Popular Enterprise Resource Planning (ERP) system implementation methods focus on process requirements, system transition, user interface, help desk, and training issues. This research suggests that unless high-level management places equal emphasis on "people oriented" factors (especially at the middle management level) many ERP implementation projects are in jeopardy. Without the commitment of middle management and a proactive change management function, project planning and milestone development can easily become bogged down by political trivialities, which can stall the implementation cycle of a project. The research focuses on two ERP implementations. In both cases middle management served as the unit of analysis.


A Structural Equation Model Of Information Systems Development And Supply Chain Management, Chinho Lin, Bertram Tan, Shofang Chang Jan 2002

A Structural Equation Model Of Information Systems Development And Supply Chain Management, Chinho Lin, Bertram Tan, Shofang Chang

Journal of International Information Management

This paper employees structural equation modeling to analyze the effects of information system development and supply chain management on manufacturing objective and organizational performance. Survey data of middle managers from Taiwan s computer and electronics industries was used to test the relationships between the constructs in the model. In general, the survey results supported the proposed structural equation model. It is observed that information system development facilitates supply chain management practice and manufacturing objective attainment. In addition, there are significant relationships between supply chain management and manufacturing objective, as well as between manufacturing objective and organizational performance. However, the impacts …


Implementing Enterprise Resource Planning Systems: A Study Of Benefits And Concerns, Y Helio Yang, Nikhil Varaiya, Sherry A. Irwin Jan 2002

Implementing Enterprise Resource Planning Systems: A Study Of Benefits And Concerns, Y Helio Yang, Nikhil Varaiya, Sherry A. Irwin

Journal of International Information Management

In the 1990's information technology and business process re-engtneermg have combined to provide organizations a competitive advantage. Enterprise Resource Planning (ERP) systems were particularly considered examples representing such development. This paper reports the results of a survey on ERF implementation to explore its benefits and concerns. Our results show companies can expect more intrafirm benefits, such as reduced inventory, improved quality, and shortened cycle time, than interfirm benefits from current ERP technology. Existing ERP technology is not yet capable of handling the complexity of the whole supply chain. More supplier relationship management functionalities need to be integrated. Our results also …


Jad Can Get Better, Evan W. Duggan, Cherian S. Thachenkary Jan 2002

Jad Can Get Better, Evan W. Duggan, Cherian S. Thachenkary

Journal of International Information Management

Interviewing and other conventional approaches failed to produce the user-developer understanding required to establish high-quality systems requirements for software development. .Joint Application Development (JAD) was introduced in the late 1970s, and has been widely used to alleviate this problem. But JAD s success has been critically dependent on the excellence of facilitation to deflect many of the relational problems that are typically experienced with the freely interacting group structure used to conduct JAD sessions. While the use of JAD is pervasive, excellent facilitators are scarce, which hampers or even precludes some JAD efforts. In this article we recommend a solution …


A Simple Set Model Of Requirements Representation, Jia-Lang Seng Jan 2002

A Simple Set Model Of Requirements Representation, Jia-Lang Seng

Journal of International Information Management

A successful information systems development (ISD) depends on a complete, correct, and consistent set of requirements specification. In this paper, we present a set model of requirements representation to present functional and non-functional requirements in a systematic and schematic manner. Because the nature of the set operation is mathematical and methodological, requirements representation becomes scholastic and structured. In this paper, we first describe an incremental and iterative process model of requirements analysis where a spiral of requirements acquisition, articulation, and analysis is defined. We then depict a set-oriented data and process model to abstract the analyzed requirements into a hierarchical …


A Multivariate Probit Analysis Of Selected Factors Influencing Electronic Commerce Adoption In Organizations, Adeyemi A. Adekoya, Ago K.M. Quaye, Ephrem Eyob Jan 2002

A Multivariate Probit Analysis Of Selected Factors Influencing Electronic Commerce Adoption In Organizations, Adeyemi A. Adekoya, Ago K.M. Quaye, Ephrem Eyob

Journal of International Information Management

This study investigates factors leading to the "go/no go" decision on organizational innovations, with particular reference to Electronic Commerce (E-Commerce). The goal is to explore important antecedents promoting the adoption of technological innovations and to extend the frontiers of knowledge in this area, by integrating two major research paradigms - basic and applied. Randomly selected organizations in the IT area participated in the study. Variables pertaining to organizations. Information Technology, and users of the technology were assessed and analyzed using an omnibus instrument and probit analysis respectively. This study provides a tentative elucidation of contemporary unresolved issues, and also broadens …


Understanding Web Page Anatomy, Antony Coulson, C.E. Tapie Rohm, Pat Mcinturff, Jake Zhu, James Stanger Jan 2002

Understanding Web Page Anatomy, Antony Coulson, C.E. Tapie Rohm, Pat Mcinturff, Jake Zhu, James Stanger

Journal of International Information Management

The rapid evolution of information technology over the past several decades has opened many new and unique modes of communication. Clearly, the web is one such technology. However, it is quite possible that a fascination with the technology per se can hinder participants from one of its main functions—effective communication. The following essay explores a return to the basics of designing an effective web-based communication strategy. The key components of this strategy are: 1) consistent look and feel, 2) conceptual consistency, and 3) positive attention.