Open Access. Powered by Scholars. Published by Universities.®

Business Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 2 of 2

Full-Text Articles in Business

A Comparison Of Perceived Social Responsibility Standards With Perceived Social Responsibility Performance In The Australian Banking Industry : A Stakeholder Analysis, William J. Phillips Jan 2002

A Comparison Of Perceived Social Responsibility Standards With Perceived Social Responsibility Performance In The Australian Banking Industry : A Stakeholder Analysis, William J. Phillips

Theses: Doctorates and Masters

The purpose of this study is to investigate extent to which Australian banking corporations embrace social responsibility. It endeavours to establish the meaning of social responsibility generally and corporate social responsibility (CSR) in particular. In view of the multiple definitions of the concept of ‘social responsibility’ offered by various authors Such.1 Boatright (1993), Freeman (1994), Walters (1977), and Wheeler (1998), the views of power dependent Australian bank stakeholders were solicited to form an operational definition for the study. This created a collective conception of social responsibility as it is applied to Australian banks, allowing corporate social responsibility standards to be …


Cross-Cultural Pragmatics: Politeness For The Customer In Spoken Aspects Of Service In The Restaurant In Australian English And Japanese, Chieko Imaeda Jan 2002

Cross-Cultural Pragmatics: Politeness For The Customer In Spoken Aspects Of Service In The Restaurant In Australian English And Japanese, Chieko Imaeda

Theses: Doctorates and Masters

In listening to members of different cultures, it is possible to feel bad, even while recognising that the speaker is trying to speak politely. Sometimes we do not feel very comfortable with someone else’s speech, even though their expressions might be very polite with the choice of specific linguistic forms to show a high level of formality such as terms of address and specific types of formulaic expression such as ' I (don 't) think ... ' or ' I (don't) believe' . The speaker may be intending to speak politely in a considerate way. But the hearer's reaction may …