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Full-Text Articles in Business

Training For Betterment: A Model For Training Of Professionals In A Diverse Organisation, Freidoon A. Khavarpour, Bruno Gelonesi Aug 2000

Training For Betterment: A Model For Training Of Professionals In A Diverse Organisation, Freidoon A. Khavarpour, Bruno Gelonesi

International Vocational Education and Training Association (IVETA) Conference

Staff development is one of the pillars of organisational advancement. A welltrained employee has the capacity to increase the organisational output and improve his/her individual social capacity. The conventional method of staff development trains each tier of decision-makers for their particular skill needs. The problem with this model is that capital gain and financial results might be the only mutual outcome of these training. The proposed model sees the staff as individuals who might have similar needs and interests towards certain philosophical and cultural views holding the organisation together. The model, already in practice in one of the Pacific Island …


Analysis Of Training Needs For Employees Of International Five-Star Hotels In Taipei, Taiwan, Shu-Hsiao Tsen Aug 2000

Analysis Of Training Needs For Employees Of International Five-Star Hotels In Taipei, Taiwan, Shu-Hsiao Tsen

International Vocational Education and Training Association (IVETA) Conference

The main purpose of this study is to explore the training demands of the employees working at the international five-star hotel in Taipei. The study is based on the questionnaire to those who work at four Taipei’s international hotels and their departments, such as Front Desk Department, Food & Beverage Department and Room Department, are frequently interactive with their customers.


The Development Of A Management Competency Model And A Development Centre, Sara Wong Aug 2000

The Development Of A Management Competency Model And A Development Centre, Sara Wong

International Vocational Education and Training Association (IVETA) Conference

In 1999, the Hong Kong Productivity Council (HKPC) has developed a Hong Kong focused Management Competency Model and a Development Centre which aimed to improve the organisation’s capability to develop managers for general management roles. The project began with the development of the Management Competency Model which formed the foundation of the Development Centre. The research process included surveys and focus group meetings. The Management Competency Model comprised 31 competencies grouped under 8 clusters. The assessment tools adequately measuring the competencies identified in the Model included personality questionnaire, 360 degree assessment exercise, group discussion on business case, role play, presentation, …


Continuing Professional Development Towards Employee Empowerment In Manpower Training: A New Domain Of Organisational Strategy, Joseph S.L. Yip Aug 2000

Continuing Professional Development Towards Employee Empowerment In Manpower Training: A New Domain Of Organisational Strategy, Joseph S.L. Yip

International Vocational Education and Training Association (IVETA) Conference

In response to the growing complexity and dynamics of global environment, the key to success is to encourage employee to be responsible for the success or failure of the enterprise. The process for securing that employee involvement and creating change is employee empowerment. This paper provides an overview of the employee empowerment considerations pressing upon the managers’ attitude and proposes an overall empowerment process management model and training curriculum in effective quality service delivery. It also reports on a case study investigating the current and potential existence, implementation and levels of training in empowering management styles in ten international property …


Provision Of Professional Training To Meet Global Procurement Challenges In Hong Kong, Chi Shun, Josephine Kea Aug 2000

Provision Of Professional Training To Meet Global Procurement Challenges In Hong Kong, Chi Shun, Josephine Kea

International Vocational Education and Training Association (IVETA) Conference

The technology today is so fast that quickly changes the traditional business process. Supply chain management is becoming the profession of the future – an extension of buyers’ job. New professional education in purchasing and supply management should be demanded by Hong Kong’s business world to maintain its status as a global procurement centre and a commercial window of China


The Competency Of Cross-Culture Of Expatriates In The Multinational Corporation, Shu-Hsiao Tsen Aug 2000

The Competency Of Cross-Culture Of Expatriates In The Multinational Corporation, Shu-Hsiao Tsen

International Vocational Education and Training Association (IVETA) Conference

Confronting the tendency of globalization, the human resource development of expatriation and the foreign workers in multinational firms act an important role for a global business strategy. Furthermore, more frequently transactions and interactive trades between countries provide the employee more chances to encounter foreigner who works at same corporation. Much literature has pointed out that many failures of expatiate resulting from the worker can not adapt to the host culture, or can not transfer their qualified capability and attitude to the oversea jobs. In other words, the adaptability to the host culture is the essential factor to the success of …