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2000

Singapore Management University

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Articles 1 - 26 of 26

Full-Text Articles in Business

Using Computer Generated Assignments To Enhance Learning, Themin Suwardy Dec 2000

Using Computer Generated Assignments To Enhance Learning, Themin Suwardy

Research Collection School Of Accountancy

The assignment generator is a unique way of offering intellectual stimulation to students by providing them with different assignment data sets based on the same assignment specification. Due to the nature of first year accounting subjects, it is important to give students a major assignment that encompasses the full accounting cycle from journalising transactions through to preparing financial statements. Unfortunately, if all students have the same assignment specifications, the assignment is highly duplicable and the process may be seen to encourage cheating. The assignment generator provides unique assignments for each student and thus is one way of addressing the potential …


Managing A Flow Line With Single-Kanban, Dual-Kanban Or Conwip, Kum Khiong Yang Dec 2000

Managing A Flow Line With Single-Kanban, Dual-Kanban Or Conwip, Kum Khiong Yang

Research Collection Lee Kong Chian School Of Business

To control the production of different parts on a single flow line, managers can choose between the Single-kanban, Dual-kanban, and Conwip. This paper therefore compares the three different systems. The results show that Conwip consistently produces the shortest mean customer wait time and lowest total work-in-process. Our results also contradict the finding of a previous study, which showed that Dual-kanban performed better than Single-kanban. The different findings can, however, be attributed to the use of a material transfer policy, which favors the Dual-kanban modeled in the previous study. Our study shows that transferring replenished containers immediately to downstream stations, increasing …


An Efficient And Practical Scheme For Privacy Protection In E-Commerce Of Digital Goods, Feng Bao, Robert H. Deng, Peirong Feng Dec 2000

An Efficient And Practical Scheme For Privacy Protection In E-Commerce Of Digital Goods, Feng Bao, Robert H. Deng, Peirong Feng

Research Collection School Of Computing and Information Systems

It is commonly acknowledged that customers’ privacy in electronic commerce should be well protected. The solutions may come not only from the ethics education and legislation, but also from cryptographic technologies. In this paper we propose and analyze a privacy protection scheme for e-commerce of digital goods. The scheme takes cryptography as its technical means to realize privacy protection for online customers. It is efficient in both computational cost and communication cost. It is very practical for real e-commerce systems compared with previous solutions. The cryptographic technique presented in this paper is rather simple. But the scheme has great application …


Collaborative Model And Algorithms For Supporting Real-Time Distribution Logistics Systems, Hoong Chuin Lau, Qi Zhang Liu Dec 2000

Collaborative Model And Algorithms For Supporting Real-Time Distribution Logistics Systems, Hoong Chuin Lau, Qi Zhang Liu

Research Collection School Of Computing and Information Systems

We study a complex optimization problem that arises due to an emerging trend in distribution logistics. The problem involves the integration of an inventory management problem and the vehicle routing problem with time windows, both of which are known to be NP-hard. We describe a collaborative approach to solve this problem in real-time. The novelty of our approach lies in the tight algorithmic integration between two sub-problems, and suggests an elegant scheme to deal with other integrated optimization problems of the same nature. For first sub-problem, we will present two algorithms: a complete mathematical model integrating integer programming with constraint …


Leadership In Computer-Mediated Communication: Implications And Research Directions, Gerard George, Randall G. Sleeth Dec 2000

Leadership In Computer-Mediated Communication: Implications And Research Directions, Gerard George, Randall G. Sleeth

Research Collection Lee Kong Chian School Of Business

Despite the importance of interpersonal influence processes in computer-mediated communication (CMC) environments, the emergence and functioning of leaders in CMC settings remains unstudied. An initial model and propositions address the possible extension of selected leadership models beyond face-to-face (FTF) communications and into the non-face-to-face CMC environment. We (1) model relevant variables for CMC leadership, (2) briefly review the implications of selected leadership models regarding these CMC variables, and (3) extend leadership models into the CMC sphere.


Corporate Name Vs Brand Name: Demystification Of Controversy, B. C. Ghosh, Min Lie Chan, Wee Liang Tan Aug 2000

Corporate Name Vs Brand Name: Demystification Of Controversy, B. C. Ghosh, Min Lie Chan, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

The board of directors worry about it, researchers paper it, and ad men talk about it. But few managers really know whether or not image affects the purchase of the company’s products - particularly in the consumer market” [Hardy 1970, pg. 70]. Up till today, there remains a general lack of understanding of the determinants and consequences of corporate associations, though researchers have begun to make inroads [Brown, 1997]. Addressing the above issue, the overall objective of this paper is to determine if there is any congruence between promoting consumer brand name in the FMCG industry and the retailers’ corporate …


Developmental Financial Institutions As Catalysts Of Entrepreneurship In Emerging Economies, Gerard George, Ganesh N. Prabhu Jul 2000

Developmental Financial Institutions As Catalysts Of Entrepreneurship In Emerging Economies, Gerard George, Ganesh N. Prabhu

Research Collection Lee Kong Chian School Of Business

With ongoing privatization efforts in emerging economies, governments have supported developmental financial institutions (DFIs) to spur entrepreneurial activity. The authors use stakeholder theory to suggest that postprivatization stakeholders differ in their preference to seek DFI support. The authors then posit that national developmental priorities influence the DFI's willingness to be involved in the governance of the privatized firm, and they discuss implications of DFI involvement for value creation and entrepreneurship in emerging economies.


Privatization In Emerging Economies: An Agency Theory Perspective, Bavi Dharwadkar, Gerard George, Pamela Brandes Jul 2000

Privatization In Emerging Economies: An Agency Theory Perspective, Bavi Dharwadkar, Gerard George, Pamela Brandes

Research Collection Lee Kong Chian School Of Business

The ineffectiveness of several privatized firms within emerging economies underscores the importance of agency theory issues and their impact on the privatization-performance relationship. The authors argue that weak governance and limited protection of minority shareholders intensify traditional principal-agent problems (perquisite consumption and entrenchment) and create unique agency problems (expropriation). The authors suggest that postprivatization performance can be enhanced by using appropriate ownership, management, and corporate structures that mitigate agency problems in the context of weak governance, and they highlight avenues for research.


Achieving Growth Through Corporate Partnerships And Joint Ventures: Will Singapore's Strategic Leap Into The Region Work?, Ravinder K. Zutshi, Wee Liang Tan Jun 2000

Achieving Growth Through Corporate Partnerships And Joint Ventures: Will Singapore's Strategic Leap Into The Region Work?, Ravinder K. Zutshi, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

One of the characteristic features of the East Asian economic development strategy has been the interventionist role of the government in the economic sphere (Amsden 1989; Kwon 1994; Wade 1990; Zutshi and Gibbons 1998). Governments in East Asia have traditionally, worked closely with the private sector. As a result unique business systems embedded in networks and alliances have evolved in countries like Taiwan, Japan, Korea and Singapore (Hamilton and Biggard 1988). Singapore has attempted to extend this model of strategic cooperation beyond its borders into the region. Schein (1996) identifies a number of major development eras in the evolution of …


From Selling Peanuts And Beer In Yankee Stadium To Creating A Theory Of Transformational Leadership: An Interview With Bernie Bass, Robert Hooijberg, Jaepil Choi Jun 2000

From Selling Peanuts And Beer In Yankee Stadium To Creating A Theory Of Transformational Leadership: An Interview With Bernie Bass, Robert Hooijberg, Jaepil Choi

Research Collection Lee Kong Chian School Of Business

This issue's interview is with Bernard Bass. He started in academia in 1946 and began teaching 52 years ago. When he publishes in the year 2000, he will have published in seven different decades. Besides all of his work in the area of leadership, Dr. Bass is also the co-founder (with Bob House and Henry Tosi) of The Leadership Quarterly.


A Model Of Relational Leadership: The Integration Of Trust And Leader-Member Exchange, Holly H. Brower, F. David Schoorman, Hwee Hoon Tan Jun 2000

A Model Of Relational Leadership: The Integration Of Trust And Leader-Member Exchange, Holly H. Brower, F. David Schoorman, Hwee Hoon Tan

Research Collection Lee Kong Chian School Of Business

This article presents a model of relational leadership based on a review of leader-member exchange (LMX) and interpersonal trust. This model asserts that the LMX relationship is built through interpersonal exchanges in which parties to the relationship evaluate the ability, benevolence, and integrity of each other. These perceptions, in turn, influence the behaviors predicted by LMX researchers. This integrated model of relational leadership provides insights into the dynamics of leader-subordinate relationships and resolves some of the inconsistencies in the LMX research without losing the richness and uniqueness of the exchange theory. A number of propositions for future research in relational …


Justifying Electronic Banking Network Expansion Using Real Option Pricing: An Empirical Illustration, Michel Benaroch, Robert J. Kauffman Jun 2000

Justifying Electronic Banking Network Expansion Using Real Option Pricing: An Empirical Illustration, Michel Benaroch, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

The application of real options analysis to information technology investment evaluation problems recently has been proposed in the IS literature (Chalasani et al. 1997; Dos Santos 1991; Kambil et al. 1993; Kumar 1996; Taudes 1998). The research reported on in this paper illustrates the value of applying real options analysis in the context of a case study involving the deployment of point-of-sale (POS) debit services by the Yankee 24 shared electronic banking network of New England. In the course of so doing, the paper also attempts to operationalize real options analysis concepts by examining claimed strengths of this analysis approach …


The Trusted General Manager And Unit Performance: Empirical Evidence Of A Competitive Advantage, James H. Davis, F. David Schoorman, Roger C. Mayer, Hwee Hoon Tan May 2000

The Trusted General Manager And Unit Performance: Empirical Evidence Of A Competitive Advantage, James H. Davis, F. David Schoorman, Roger C. Mayer, Hwee Hoon Tan

Research Collection Lee Kong Chian School Of Business

Employee trust for the general manager is proposed as an internal organizational characteristic that provides a competitive advantage for the firm. This paper empirically examines the relationship between trust for a business unit's general manager and organizational performance. Trust was found to be significantly related to sales, profits and employee turnover in the restaurant industry. Managers who were either more or less trusted differed significantly in perceptions of their ability, benevolence and integrity.


Virtual Auditing Agents: The Edgar Agent Challenge, Kay M. Nelson, Alex Kogan, Rajendra P. Srivastava, Miklos Vasarhelyi, Hai Lu May 2000

Virtual Auditing Agents: The Edgar Agent Challenge, Kay M. Nelson, Alex Kogan, Rajendra P. Srivastava, Miklos Vasarhelyi, Hai Lu

Research Collection School Of Accountancy

Intelligent agents can be used as agents of organizational change. This potential exists in the domain of accounting audit, where much of what is currently done manually in batch mode could be done continuously and on-line. We discuss the use of intelligent Internet agents as a way of changing and expanding audit practices in the virtual world. A quality/service framework is presented that suggests ways that accounting firms can evolve in this era of on-line opportunities. The EDGAR Agent is presented as an example of an intelligent Internet agent that gathers financial information. The challenges involved in the development of …


Toward The Differentiation Of Trust In Supervisor And Trust In Organization, Hwee Hoon Tan, Christy S. F. Tan May 2000

Toward The Differentiation Of Trust In Supervisor And Trust In Organization, Hwee Hoon Tan, Christy S. F. Tan

Research Collection Lee Kong Chian School Of Business

Trust in supervisor and trust in organization are argued to be distinct but related constructs, each with its own set of antecedents and outcomes. Empirical field results supported the proposition. Although trust in supervisor and trust in organization were positively and significantly correlated, trust in supervisor was more strongly associated with proximal variables (ability, benevolence, and integrity of supervisor), whereas trust in organization was more strongly correlated with global variables (perceived organizational support and justice). This conclusion held despite the inclusion of proximal variables in the regression on trust in organization and the inclusion of global variables in the regression …


Downsizing, Debürokratisierung Und Krisenmanagement: Neuere Entwicklungstendenzen In Malaysias Öffentlicher Verwaltung, Thomas Menkhoff Apr 2000

Downsizing, Debürokratisierung Und Krisenmanagement: Neuere Entwicklungstendenzen In Malaysias Öffentlicher Verwaltung, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

Der Beitrag analysiert mit Blick auf die Asienkrise Entwicklungsaspekte und ausgewählte Strukturmerkmale der öffentlichen Verwaltung in Malaysia, an die nicht zuletzt im Rahmen des derzeitigen Krisenmanagements hohe Anforderungen hinsichtlich Effizienz, Professionalität und Kundenorientiertheit gestellt werden. Besonderes Interesse gilt den vor einigen Jahren eingeleiteten Reform- und Debürokratisierungsmaßnahmen, durch die die Leistungskraft der öffentlichen Verwaltung und der in ihr Tätigen erhöht werden soll. Der Beitrag verdeutlicht die Hintergründe der anhaltenden Restrukturierungsanstrengungen, zeigt interne Schwachstellen auf und untersucht, inwieweit die öffentliche Verwaltung in der Lage ist, die an sie gestellten Erwartungen einzulösen.


From Market Driven To Market Driving, Nirmalya Kumar, Lisa Scheer, Philip Kotler Apr 2000

From Market Driven To Market Driving, Nirmalya Kumar, Lisa Scheer, Philip Kotler

Research Collection Lee Kong Chian School Of Business

Firms are constantly exhorted to become more market driven. However, our study of 25 pioneering companies (e.g. Body Shop, IKEA, Tetra Pak) whose success has been based on radical business innovation indicates that such companies are better described as market driving. While market driven processes are excellent in generating incremental innovation, they rarely produce the type of radical innovation which underlies market driving companies. Market driving companies, who are generally new entrants into an industry, gain a more sustainable competitive advantage by delivering a leap in customer value through a unique business system. Market driving strategies entail high risk, but …


Sources Of Work-Family Conflict: A Sino-U.S. Comparison Of The Effects Of Work And Family Demands, Nini Yang, Chao C. Chen, Jaepil Choi, Yimin Zou Feb 2000

Sources Of Work-Family Conflict: A Sino-U.S. Comparison Of The Effects Of Work And Family Demands, Nini Yang, Chao C. Chen, Jaepil Choi, Yimin Zou

Research Collection Lee Kong Chian School Of Business

Given differences in values about work and family time, it is hypothesized that Americans will experience greater family demand, which will have greater impact on work-family conflict, whereas the Chinese will experience greater work demand, which will have the greater impact on work-family conflict. The results of a survey of working men and women in the 2 countries generally support the hypotheses; however, work demand did not differ significantly between the 2 countries and did not have a greater effect than family demand on work-family conflict in China.


Solving A Supply Chain Optimization Problem Collaboratively, Hoong Chuin Lau, A. L. C. Lim, Q Liu Jan 2000

Solving A Supply Chain Optimization Problem Collaboratively, Hoong Chuin Lau, A. L. C. Lim, Q Liu

Research Collection School Of Computing and Information Systems

We propose a novel algorithmic framework to solve an integrated planning and scheduling problem in supply chain management. This problem involves the integration of an inventory management problem and the vehicle routing problem with time windows, both of which are known to be NP-hard. Under this framework, algorithms that solve the underlying sub-problems collaborate rigorously yet in a computationally efficient manner to arrive at a good solution. We will then present two algorithms to solve the inventory management problem: a complete mathematical model integrating integer programming with constraint programming, and an incomplete algorithm based on tabu search. We present experimental …


Similarities And Differences In European Conceptions Of Human Resource Management: Toward A Polycentric Study, Timothy Adrian Robert Clark, Derek Pugh Jan 2000

Similarities And Differences In European Conceptions Of Human Resource Management: Toward A Polycentric Study, Timothy Adrian Robert Clark, Derek Pugh

Research Collection Lee Kong Chian School Of Business

Increasingly managers need to distinguish between those oftheir activities and practices that can be successfully transferred acrossnational boundaries and those that will require modification in view ofdivergences between national settings. This can be determined by initiallyidentifying those features of managing organizations that remain similar acrossnational boundaries and those that are different, and then ascertaining thestrength of the forces for convergence or divergence. This article describes anexploratory attempt to conduct a polycentric (in the terms described below)research study of conceptions of human resource management in seven Europeancountries. It examines whether there is a single, shared conception of HRM thattranscends national boundaries, …


The Implications Of The Knowledge Economy For Venture Promotion Policies, Teck Meng Tan, Wee Liang Tan Jan 2000

The Implications Of The Knowledge Economy For Venture Promotion Policies, Teck Meng Tan, Wee Liang Tan

Research Collection Lee Kong Chian School Of Business

The advent of the knowledge economy brings with it needed new public policy initiatives on the part of governments desiring to ensure that enterprises in their economies are able to participate and excel in this new arena. The knowledge economy brings with it opportunities for new ventures as it embroils the global economy in a revolution where information technology is a pervasive and enabling force; where knowledge is the critical asset. This paper explores the implications this revolution for small and medium-sized enterprises and suggests policy initiatives that would assist in promoting ventures for this brave new world.


Resource Commitment, Entry Timing, And Market Performance Of Foreign Direct Investments In Emerging Economics: The Case Of Japanese International Joint Ventures In China, Takehiko Isobe, Shige Makino, David B. Montgomery Jan 2000

Resource Commitment, Entry Timing, And Market Performance Of Foreign Direct Investments In Emerging Economics: The Case Of Japanese International Joint Ventures In China, Takehiko Isobe, Shige Makino, David B. Montgomery

Research Collection Lee Kong Chian School Of Business

This study examined whether early movers and technology leaders attained superior performance in emerging economic regions. We assessed the determinants and performance consequences of two key aspects of entry strategy, resource commitment to technology transfer and timing of entry, using survey data from over 220 Sino-Japanese joint ventures (JVs) in China. Both high commitment and early entry had positive impacts on the perceived economic performance of the JVs. Yet these relationships were found to be significantly contingent on several internal and external factors, such as the strategic importance of an investment, parental control of a JV, and the availability of …


Entrepreneurial Infrastructure In Singapore: Developing A Model And Mapping Participation, Teck Meng Tan, Wee Liang Tan, John E. Young Jan 2000

Entrepreneurial Infrastructure In Singapore: Developing A Model And Mapping Participation, Teck Meng Tan, Wee Liang Tan, John E. Young

Research Collection Lee Kong Chian School Of Business

Entrepreneurial infrastructure, as the term is used in this article, represents the facilities and services present within a given geographic area which encourage the birth of new ventures and the growth and development of small- and medium- sized enterprises. The model of entrepreneurial infrastructure developed here and applied to the nation of Singapore suggests that they provide support to poten tial new business owners, owners of small growing businesses, and existing small- and medium-sized enterprises by way of assisting them with tasks, physical and monetary resources, information and knowledge. This article also develops a map ping function to predict the …


Exploring Persistence In Financial Time Series, David K C. Lee Jan 2000

Exploring Persistence In Financial Time Series, David K C. Lee

Research Collection Lee Kong Chian School Of Business

If financial time series exhibits persistence or long-memory, then their unconditional probability distribution may not be normal. This has important implications for many areas in finance, especially asset pricing, option pricing, portfolio allocation and risk management. Furthermore, if the random walk does not apply, a wide range of results obtained by quantitative analysis may be inappropriate. The capital asset pricing model, the Black-Scholes option pricing formula, the concept of risk as standard deviation or volatility, and the use of Sharpe, Treynor, and other performance measures are not consistent with nonnormal distributions. Unfortunately, nonnormality is common among distributions of financial time …


The E-Landscape: An Unexplored Goldmine Of The New Millennium, Thow Yick Liang Jan 2000

The E-Landscape: An Unexplored Goldmine Of The New Millennium, Thow Yick Liang

Research Collection Lee Kong Chian School Of Business

The Internet is an intangible cyberworld created by the human mind. Exploring and exploiting this e-landscape requires a totally redefined mindset. The fact that it exists in the mental realm also makes it a nonlinear system. In this respect, understanding both intangible and nonlinear dynamics is a requisite to the proper exploitation of e-commerce. The e-landscape is a new edge of chaos where order and disorder co-exist. It could be a goldmine for those who swiftly recognize structure in this highly disordered territory. The tremendous number of opportunities and uncertainties embedded in the submerged portion of this iceberg are still …


Hong Kong And Singapore, Sock Yong Phang Jan 2000

Hong Kong And Singapore, Sock Yong Phang

Research Collection School Of Economics

There are many similarities between Hong Kong and Singapore. They have both enjoyed high rates of economic growth over the past three decades, averaging six percent a year in real terms. The two have become known as “East Asian Tigers,” having made the transition from poverty to newly industrialized economies in a relatively short time. Both started off as British colonies, with British legal and administrative systems, and made their living as trading ports serving their respective regions. Singapore has been an independent republic since 1965; Hong Kong was returned to China on July 1, 1997. While Hong Kong and …