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The Airline Quality Rating 1997, Brent Bowen, Dean Headley, Uno Aviation Institute
The Airline Quality Rating 1997, Brent Bowen, Dean Headley, Uno Aviation Institute
Faculty Books and Monographs
UNOAI Report 97-9
The Airline Quality Rating (AQR) was developed and first announced in early 1991 as an objective method of comparing airline performance on combined multiple factors important to consumers. Development history and calculation details for the AQR rating system are detailed in The Airline Quality Rating 1991 issued in April, 1991, by the National Institute for Aviation Research at Wichita State University. This current report, Airline Quality Rating 1997, contains monthly Airline Quality Rating scores for 1996. Additional copies are available by contacting Wichita State University or University of Nebraska at Omaha. The Airline Quality Rating 1997 is …