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Full-Text Articles in Business

The Leadership Practices Of Effective Ras, Barry Z. Posner, Barbara Brodsky Jul 1993

The Leadership Practices Of Effective Ras, Barry Z. Posner, Barbara Brodsky

Management & Entrepreneurship

Investigated is the relationship between the leadership behaviors of RAs and effectiveness assessments provided by their constituents (N = 1,304 ), supervisors (N = 5 ), and themselves (N = 333 ). Significant and consistent patterns emerge, with the RAs most frequently engaged in leadership practices viewed as most effective.


Teaching Big Brother To Be A Team Player: Computer Monitoring And Quality, Terri L. Griffith Feb 1993

Teaching Big Brother To Be A Team Player: Computer Monitoring And Quality, Terri L. Griffith

Management & Entrepreneurship

Computer monitoring should not be seen as a way of gathering information about workers, per se, but rather as one part of a production and quality strategy that provides needed information to a diverse team of workers. In its most powerful and effective form. computer monitoring is the use of computers to collect. process, and provide feedback information about work with the intent of improving performance and developing employees. Unfortunately, computer monitoring has also been used to punish employees. Here, a study of a successful computer monitoring system at Hughes Aircraft Company is described. The study shows that computer monitoring …


Promises, Pitfalls, And Paradox: Cognitive Elements In The Implementation Of New Technology, Terri L. Griffith, Gregory B. Northcraft Jan 1993

Promises, Pitfalls, And Paradox: Cognitive Elements In The Implementation Of New Technology, Terri L. Griffith, Gregory B. Northcraft

Management & Entrepreneurship

Offers a model of new technology implementation (NTI) that elaborates the role of cognitions, specifically user and implementer frames in NTI. The model reveals the paradox of value (PV) and the paradox of experience (PE). The PV occurs when the divergence between user frames (the balanced information that users need) and implementer frames (the unbalanced information that implementers provide) creates negative surprises for users when they experience a new technology. The PE is that these negative surprises need not be costly and may be key components of successful implementation. The key proposition is that the pitfall of unbalanced implementation frames …