Business Commons^™

Can Organizational Focus On Responsible Ai Lead To Improved Ai Adoption By Employees?, Seema Chokshi

Dissertations and Theses Collection (Open Access)

The duality inherent in Artificial Intelligence technology entails that while AI has the potential to bring about transformative benefits to organizations, unintended consequences of AI applications could lead to biased and discriminatory outcomes, which could have negative consequences for the organization and society in general. Concerns about such unintended consequences are an impediment to AI adoption where unwilling employees and practitioners often fear ethical breaches, thereby, negatively impacting their engagement with AI driven applications. In response to these concerns various organizations and regulatory bodies have developed governing frameworks broadly known as Responsible AI standards, that set guidelines to design, …

Impact Of Internal Corporate Social Responsibility Factors On The Employee’S Innovation Climate In The Medical Diagnostics Industry, Sofia M. Beglari

Theses and Dissertations

This study examined the relationship between employee-driven corporate social responsibility (CSR) factors and employee innovation in U.S. medical diagnostic companies during the respiratory syndrome coronavirus (COVID) pandemic. This study examined what employee-driven CSR factors affect such motivation of employees toward innovation. The research population was employees who have worked in operation, quality control, research, technical, and management departments of medical diagnostics companies in the United States of America. The investigator used a survey questionnaire for this correlation design study. Employees’ responses were analyzed based on education level, gender, and job function using descriptive analysis, t-test, and ANOVA-test. The theoretical framework …

Increasing Employee Motivation Through Job Satisfaction And Empowerment, Alicia Banks Myers

Walden Dissertations and Doctoral Studies

Leaders with high employee dissatisfaction have excessive absenteeism, complaints, and attrition, leading to low employee motivation. Dissatisfied employees are directly linked to customer dissatisfaction, resulting in decreased sales revenue. Grounded in Herzberg’s motivation–hygiene theory, the purpose of this qualitative single case study was to explore motivation strategies that three department store managers have used to increase job satisfaction and empowerment in a retail store in South Carolina. Data were collected from semistructured interviews and company documents, including employee handbooks, strategic plans, and business forecasts. The three primary themes that emerged using thematic analysis were (a) effective leadership attributes, (b) understanding …

Workplace Motivation: Addressing Telework As A Mechanism For Maintaining Employee Productivity, Kaitlyn Fujii

University Honors Theses

This research seeks to identify social and psychological factors that affect satisfaction levels of employees. The thesis suggests teleworking as a renewed tool for communicating and executing work in organizations; and moreover, demonstrating how telework systems can motivate millennial and gen-z workers to be productive. The main factors identified for said analysis have been determined through the study of business and academic literature about workplace culture and how it is changing. Such research investigated the differences between baby boomers, millennials and gen-zs, and furthermore how providing employees with the option to participate in telework may enhance their output. To make …

Motivation In Knowledge Workers, Carmen Wong

Theses

Traditional theories that form the basis of workplace motivation may be inadequate to manage workers in the knowledge-based economy. Knowledge workers are a growing segment of the workforce, and their needs differ from previous generations of employees. How managers can best motivate knowledge workers towards greater performance and employee satisfaction may not have a definitive answer, however we will explore the effectiveness of some of the commonly used practices in the current workplace.

Knowledge workers add value to a company's products and services by applying their knowledge. The self-determination theory (SDT) is considered a more encompassing theory than the traditional …

Exploring How Managers Increase Employee Performance Within Organizational Supply Chains, Angela B. Freeman

Walden Dissertations and Doctoral Studies

Leaders and the strategies they employ to enhance employee performance are essential to retaining an organization's competitive advantage. The purpose of this multiple case study was to explore the strategies used by supply chain management managers to improve employee performance in the workplace. The conceptual framework for this study combined elements from Vroom's expectancy theory of motivation, Adams's equity theory of motivation and leadership, and transformational leadership theories. Participants were selected via the purposeful sampling of 6 successful supply chain managers in the District of Columbia's metropolitan area. Data were obtained using semistructured face-to-face interviews, interview notes, transcripts, and a …

Understanding Department Of Defense Employee Perceptions Of Performance Appraisals: Making A Connection Between Performance Appraisals And Motivation, Kenneth Dewayne Welch

Theses and Dissertations

The purpose of this study was to examine employee perceptions of performance appraisals in the Department of Defense (DoD) and to examine potential connections between the performance appraisal process, employee motivation and ultimately turnover intent. There is a paucity of qualitative, interview-based research focused on DoD employee perceptions of DoD performance appraisal processes and potential impacts on their motivation and turnover intent. The research study findings revealed a potential gap between the DoD performance appraisal process as outlined in DoD regulatory guidance and the lived experiences of the performance appraisal process by DoD employees. The study did not find significant …

Strategies That Small Business Leaders Use To Motivate Millennial Employees, James Alvaro Nilo

Walden Dissertations and Doctoral Studies

Millennial workers occupy the majority of employment positions worldwide, which is a concern to business leaders in the United States related to having knowledge and ability to train, motivate, and retain millennial employees. Using Gilbert's behavior engineering model as a conceptual framework, this multiple case study explored the strategies that business leaders used to motivate their millennial employees. The study population included 4 leaders of small restaurant businesses in eastern North Carolina. Data were collected from semistructured, face-to-face interviews using 7 open-ended questions and review of company documents, websites, and social media. Data were coded and analyzed following Morse's method …

Strategies To Reduce Employee Turnover In The Hotel Industry, Brendan Cronin

Walden Dissertations and Doctoral Studies

Hotel leaders face reduced profitability because of high employee turnover. Using Herzberg's 2-factor theory as the conceptual framework, the purpose of this multiple case study was to explore strategies that some hotel human resources managers used to reduce employee turnover. Data were collected from 5 hotel human resources managers in Massachusetts through face-to-face, semistructured interviews and a review of company documents. Data analysis using Yin's 5-step process of compiling, disassembling, reassembling, interpreting, and developing data-based conclusions resulted in 3 emergent themes: a retention strategy, a compensation strategy, and a training and development strategy. The findings indicated that the employee recruitment …

An Examination Of The Awareness And Practices Of Human Resource Professionals In How They Are Measuring The Effectiveness Of Employee Reward Practices, Eva Bermingham

Theses

Human Resource (HR) Analytics and the benefits that can be gained Irom the utilization of such has become a contemporary topic of interest in recent years. To clarify, HR Analytics is simply an evidence based approach to management. The prevalence of globalization and increased market competitiveness has commanded that organizations work more efficiently. The power of the use of HR Analytics in creating these unique business specific efficiencies can no more be ignored, and it has become ob\ious that Human Resources in its continuous evokitba has placed a greater focus on the business results that existing data can bring them …

Employee Turnover Intentions In The Hospitality Industry, Bettye L. Holston-Okae

Walden Dissertations and Doctoral Studies

Employee turnover is detrimental to organizational performance and profitability, leading to loss of diverse financial and intellectual resources and assets. Grounded in the motivation-hygiene theory, the purpose of this correlational study was to examine the relationship between employee turnover intention and job satisfaction, employee compensation, employee engagement, employee motivation, and work environment. The population consisted of low- to mid-level hospitality employees residing in Western Georgia, Central Mississippi, and North Central Texas, over the age of 18, and employed in the hospitality industry. A convenience sample of 156 participants completed the Compensation Scale, Job Satisfaction Scale, Utrecht Work Employee Engagement Scale, …

Engagement Strategies For Catalyzing It Sales Team Performance In Asia, Jeb Stephen Hurley

Walden Dissertations and Doctoral Studies

Sales leaders who can foster sales team engagement drive an organization's sales performance. Some information technology sales leaders lack team engagement strategies that support revenue results above market growth rates. The purpose of this qualitative, single-case study was to explore the team engagement strategies of 6 sales leaders, in various offices in the Asia-Pacific region of a single, public information technology company, who demonstrated the ability to support year-on-year revenue results above market growth rates. Participants demonstrated the ability to foster team engagement and consistently deliver year-on-year revenue results above market growth rates. The conceptual framework for this study was …

Examining The Relationship Of Emotional Intelligence, Trust, And Performance In Self- Directed, Professional Teams In A U.S. Private Wealth Services Work Environment, Dorothy O. Elder

Graduate Dissertations and Theses

This dissertation examines the relationship of team emotional intelligence, intra-team trust, and team performance in self-directed, professional teams in a Private Wealth Services work environment. Teams represented four of the institution’s geographic divisions, with twenty-nine professional advisors who reported to thirteen supervisors. A conceptual model linking team emotional intelligence-individual resource, intra-team trust, and team emotional intelligence-synergy to team performance is presented. The model depicts a novel way of thinking about the team emotional intelligence relationship to team performance. The findings offer leaders the opportunity to design targeted interventions with a goal of improving team performance.

A Phenomenological Study Of Louisiana 4-H Agents Perceived Job Expectations, Renee Naquin Castro

LSU Doctoral Dissertations

The purpose of this study was to examine perceptions related to job expectations as described by 4-H agents in the state of Louisiana. The study explored feelings, skills and knowledge associated with job expectations. This study used a qualitative approach to examine perceptions related to job expectations. A phenomenological study captured the essence of this experience. The participants for this study included LSU AgCenter Extension 4-H agents who work in different parishes located in the state of Louisiana. The state is divided into five regions divided into parishes. Initially two agents from each region were identified to take part in …

Factors Affecting Job Satisfaction In Nigerian International Oil Companies, Kingsley Chukwuemeka Onyebuenyi

Walden Dissertations and Doctoral Studies

Leaders of Nigerian international oil companies (IOC) were facing challenges developing efficient strategies for motivating demographically diverse employees. Some IOC leaders possessed limited knowledge of the extent to which demographic variables influenced job satisfaction and affected employee productivity. The purpose of this correlational study was to examine the relationship between employee category (being a permanent or nonpermanent employee) and facets of job satisfaction after controlling for gender and nationality factors. Herzberg's motivation-hygiene theory was the theoretical framework for this study. A random sample of 104 senior employees (76 permanent and 28 nonpermanent employees) from 5 IOC located in Port Harcourt …

A Study On Employee Engagement Program In Full Service Hotel, You Han

UNLV Theses, Dissertations, Professional Papers, and Capstones

No abstract provided.

Linking Goal Perceptions To Employee Performance In The Public Sector : Assessing The Mediating Role Of Psychological Empowerment And The Moderating Role Of Work Context, Jaehee Jong

Legacy Theses & Dissertations (2009 - 2024)

A substantial number of management and psychology studies have examined the positive effect of goal setting on organizational outcomes (Locke & Latham, 1990, 2002). Conceptually, goal setting theory is as applicable for motivating an employee in the public sector as it is for motivating an employee in the private sector (Latham, Borgogni, & Petitta, 2008). There have, however, been relatively few studies that have examined employee motivation as a linking mechanism between goal setting and employee performance in the context of public sector organizations (Perry, Mesch, & Paarlberg, 2006; Wright, 2001, 2004). In addition to suggesting the motivational mechanism underlying …

Communication Strategies To Generate Employee Job Satisfaction, Kenyatta Natasha Hills

Walden Dissertations and Doctoral Studies

Managers spend 75% of their time actively communicating with employees. Effective leadership communication is fundamental to employee job satisfaction. The purpose of this phenomenological study was to explore how communication strategies that government agency leaders use may motivate greater employee job satisfaction. Twenty employees of a government office in Florida were the general population sample. The motivational language theory helped explore the nature of job satisfaction by focusing on leadership and employee communication strategies. Leadership communication influences employee motivation through incorporating 3 categories of utterances: empathetic (illocutionary) language, direction-giving (perlocutionary) language, and meaning-making (locutionary) language. The Van Manen selective approach …

The Impact Of Anti-Byod Policies On Generation Z Hospitality Employee's Engagement, Danny Crinson

UNLV Theses, Dissertations, Professional Papers, and Capstones

As an industry hospitality typically reacts to problems rather than tackling them proactively. One of the greatest problems currently faced by the industry is the low engagement rates across employees. These low levels have been linked to many issues including low morale, productivity and high turnover rates. One way to try to remedy this issue before it worsens would be to look at future hospitality employees and try to understand what will engage them. Doing so will allow human resource leaders to make changes to any polices which currently do not synchronize with these engaging factors. With research suggesting that …

Do It Because I Said So ... Please? : The Connection Between Supervisor Interpersonal Justice, Perceived Power, And Employee Reactions, Ellen Weissblum

Legacy Theses & Dissertations (2009 - 2024)

The purpose of this set of studies was to investigate the linkage between interpersonally just or unjust behavior on the part of a supervisor and the perception of referent, coercive, and legitimate power as perceived by subordinates. It was proposed that lower levels of interpersonal justice on the part of a supervisor would result in the perception that the supervisor possessed a greater degree of coercive power and a lower degree of referent power. It was furthermore proposed that, consistent with prior research, referent power would be positively related to task commitment; coercive power would be positively related to reactance; …

An Empirical Examination Of Self-Development Activities : Integrating Social Exchange And Motivational Lens, Kanchan Vasant Deosthali

Legacy Theses & Dissertations (2009 - 2024)

In today's competitive global environment, organizations are continuously seeking out ways to motivate employees to learn new skills and update existing skills. One way that employees are updating their skills are through voluntary self-development activities. The current research focuses on these behaviors, and extends prior research by developing and empirically examining a model of self-development behaviors that integrates two theoretical lenses: social exchange and motivation. The social exchange component of the model included distributive justice, procedural justice, trust, and organizational identity and the motivational component of the model focused on subjective norms, self-efficacy, need for achievement, conscientiousness, resources, and attitudes …

How A Multidimensional View Of Perceived Organizational Support Impacts Self-Efficacy And Task Understanding During Training For Boundary Spanning Tasks, R. Scott Wallace

Theses and Dissertations

Perceived organizational support (POS), defined as how much employees feel the organization they work for cares for them and assists them in their needs, has been traditionally characterized in a single dimension. This study examines the implications of a multidimensional view of POS. POS was separated into three different dimensions based on the organizational level from which support can be viewed to originate: corporate headquarters, the home office, or the training environment. These dimensions of POS were tested to discover their effect on the self-efficacy and task understanding of individuals training for boundary-spanning tasks. These tasks are those that place …

The Effects Of Verbal Recognition On Work Performance And Intrinsic Motivation: Using Behavior Modification Techniques, Rodney Eric Chalmers

Theses Digitization Project

The effect of both public and private verbal recognition on intrinsic motivation and sales performance in fourteen restaurant waitstaff was evaluated using organizational behavior modification techniques. The hypothesis that public recognition would be more effective than private recognition in increasing intrinsic motivation and sales was not supported.

Herzberg's Two-Factor Theory Of Motivation Applied To The Motivational Techniques Within Financial Institutions, Shannon Riley

Senior Honors Theses and Projects

Throughout time, many have attempted to develop detailed theories and studies of motivation, satisfaction, and self-awareness. Each of those theories at some point has been applied and tested as to its effects on people’s lives, jobs, and personal goals in life and in the work place. Due to my strong interest in the management fields specifically, I have decided to look into the different styles of motivation that managers and leaders of organizations within the financial industry typically use. After all, it has been said that one of the manager’s most basic tasks is to communicate with and motivate their …

The Effects Of Organizational Culture On Employee Motivation, Vickie R. Newman

Theses

This thesis will focus on the study of organizational culture and the effect of the organization's beliefs and value systems on employee behavior. Current research has focused on the organization as the unit of analysis, rather than on the individual . Measuring individual behavior at t he organizational level is a challenging endeavor . However, the measurement o f organizational behavior, in its individual components, must be assessed for each individual within the organization.

The purpose of this study is to investigate the internalization of organizational culture by individuals and the resultant outcome behaviors. It is hypothesized that organizational culture, …

A Preliminary Study Of A Job Analytic Inventory Derived From A Behavioral Consistency Method For Assessing Intrinsic Motivation, William John Banis

Theses and Dissertations in Urban Services - Urban Management

The research question for this study asked if the Job Specifications Inventory (JSI) had acceptable internal reliability and an ability to differentiate among occupational groups. The JSI was designed to have subject matter experts rate the importance of skill, content, context, relationship and work focus requirements of jobs or occupations. The JSI used a taxonomy of 268 behavioral elements derived from the content analyses of satisfying achievements reported by a large, diverse clientele. A clinical-type behavioral consistency method was used to extract performance dimensions from clients' achievements to build the taxonomy. The achievement-based taxonomy was seen as potentially enhancing productivity …