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Exploring The Perceptions And Experiences Of Remote Work Among Administrative Healthcare Personnel At An Academic Medical Center In The Southeastern United States: A Qualitative Investigation, Jonathan Young
MUSC Theses and Dissertations
This qualitative study investigates the attitudes and experiences of administrative healthcare employees toward remote work at an Academic Medical Center (AMC) in the Southeastern United States. Amid the COVID-19 pandemic, healthcare organizations rapidly shifted toward remote work to ensure safety, prompting questions regarding the sustainability of this model. Through semi-structured interviews, participants expressed a preference for remote work, citing increased productivity and job satisfaction. Flexibility emerged as a key benefit, allowing employees to effectively integrate professional and personal responsibilities. However, maintaining boundaries between work and personal life posed challenges, necessitating clear policies and support structures. This project contributes to existing …
Leading Change During Crisis: Nonprofit Leaders’ Experiences During The Covid-19 Pandemic, Jose A. Diaz Jr.
Leading Change During Crisis: Nonprofit Leaders’ Experiences During The Covid-19 Pandemic, Jose A. Diaz Jr.
Doctor of Education (Ed.D)
The purpose of this phenomenological study was to discover which experiences from the COVID-19 pandemic led to leadership and organizational changes within nonprofit organizations located in southern Florida. Data for the study were collected by interviewing leaders of five nonprofit organizations that provided human and social services to individuals and families before, during, and after the pandemic. The participants discussed some of the challenges they experienced with social distancing protocols, service delivery continuity to service users, and the concerns among staff and volunteers. Four themes were common among the participants of the study: operational restrictions, technological adaptations, staff morale and …