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Full-Text Articles in Business

Why Ask The Guests? : An Examination Of Mechanisms And Efficacy Of Guest Feedback Used In Hotels In Perth, Selly Sugio Jan 2010

Why Ask The Guests? : An Examination Of Mechanisms And Efficacy Of Guest Feedback Used In Hotels In Perth, Selly Sugio

Theses : Honours

This study has explored the importance of feedback mechanisms in the hospitality industry. A mixed methodology was adopted so that the main or major issues could be identified and the respondents' feelings and emotions examined and discovered. In-depth interviews were conducted to discover and explore hotel managers' feeling, emotions, thoughts and understanding of feedback mechanism in the hotel. A questionnaire was developed to investigate the hotel front office or room division staff perspective on feedback mechanisms in the hotel. The rich data is very important because it gives the study more significance and detail. This research found that using feedback …


The Predictive Ability Of Corporate Narrative Disclosures: Australian Evidence, Yinan Dong Jan 2010

The Predictive Ability Of Corporate Narrative Disclosures: Australian Evidence, Yinan Dong

Theses : Honours

The mam objective of this study is to contribute to the academic literature by investigating the relationship between narrative disclosures and corporate performance based on Australian evidence. The research design takes as its starting from the content analysis of discretionary narrative disclosures conducted by Smith and Taffler (2000), and extends their research by combining thematic content analysis and syntactic content analysis. This study focuses on the discretionary disclosures (the Chairman's Statement) of· · Australian manufacturing companies. Based on the Earnings per Share (EPS) movement between 2008 and 2009, 64 sample companies are classified into two groups: good performer and poor …


An Exploration Of The Perceptions Of Flexible Work Arrangements (Fwas) And Factors Affecting Their Uptake At A Tertiary Education Institution In Australia, Fleur Sharafizad Jan 2010

An Exploration Of The Perceptions Of Flexible Work Arrangements (Fwas) And Factors Affecting Their Uptake At A Tertiary Education Institution In Australia, Fleur Sharafizad

Theses : Honours

Flexible work arrangements (FW As) have become an area of considerable interest. The reason for this increased interest is that flexibility has been found to offer organisations a competitive advantage and helps in attracting and retaining high quality employees (Carlson, Grzywacz & Kacmar, 2010, p. 330). FWAs do not only offer employees the opportunity to create a better work-life balance (WLB) their uptake has also been linked to increased organisational commitment, morale and job satisfaction. Work-life conflict, on the other hand, has been linked to negative individual, as well as organisational consequences. Research has, however, identified gaps between the FW …


The Predictive Ability Of Corporate Financial Disclosures : Australian Evidence, Yun Ren Jan 2010

The Predictive Ability Of Corporate Financial Disclosures : Australian Evidence, Yun Ren

Theses : Honours

This thesis examines the predictive ability of corporate financial disclosures. Factor Analysis and Discriminant Analysis are used to differentiate between good companies and poor companies in Australian manufacturing industry. Good and poor companies are identified based on their 2009 financial data and the prediction models are constructed based on their 2008 data. 64 companies are selected finally, with 29 good companies and 35 poor companies. Financial ratios, company size, corporate governance and conservatism are employed in this study to examine whether they can predict corporate perforn1ance. Because only 3 7 companies disclosed research and development (R&D) expenses, which are used …