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Software Quality Function Deployment : A Method For Building Better Software, Dean Carruthers

Theses : Honours

In recent years it is becoming increasingly more apparent that quality even more than productivity is emerging as the key issue in the development of software. The quality systems currently employed by most software companies however arc simply not up to the task, traditional quality systems focus upon conformance to company standards, automation to eliminate human error and in some cases quality improvement teams. These traditional quality assurance methods lead to quality as defined from the organizations point of view, all work performed is done to their standards, however a what it is that makes a quality product is defined …