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Full-Text Articles in Business

A Study Of Customer Satisfaction With Products And Services Offered By The Bernhard Center, Heidi L. Haskins, Dana Hasselback, Kimberly Heffel, Dean Seales, Amanda Wartchow May 1999

A Study Of Customer Satisfaction With Products And Services Offered By The Bernhard Center, Heidi L. Haskins, Dana Hasselback, Kimberly Heffel, Dean Seales, Amanda Wartchow

Honors Theses

The purpose of this report was to conduct research for the Bernhard Center. The objective was to determine student and faculty/staff perceptions of the Bernhard Center. It also served to facilitate possible suggestions for ways to renovate or replace existing areas with facilities that better serve the population of Western Michigan University. The Bernhard Center is a popular place on campus for WMU students, faculty, and staff, as well as community members to eat, study, hold meetings and events, and socialize. In an effort to maintain or increase the appeal of the Bernhard Center among these groups, while at the …


Children's Attitudes Toward Television Advertising: A State Of The Art Review, Heidi L. Haskins Apr 1999

Children's Attitudes Toward Television Advertising: A State Of The Art Review, Heidi L. Haskins

Honors Theses

The issue of children and advertising came to light in the 1970s and has continued to be a topic of much discussion ever since. In started in the 1970s when the Action for Children's Television petitioned the Federal Communications Commission (FCC) to eliminate all commercials from children's TV programs. Then in January 1973, the major networks agreed to reduce commercial time in children's weekend programs from 16 minutes an hour to 12 minutes an hour. In 1991, the Better Business Bureau estimated that children in the U.S. watch an average of 3.5 hours of television every day, and the average …


Exploring The Relationship Between Personality Factors And Consumer Expectations Of Recovery Following Service Failure, Kylie J. Day Jan 1999

Exploring The Relationship Between Personality Factors And Consumer Expectations Of Recovery Following Service Failure, Kylie J. Day

Honors Theses

No abstract provided.


Louisiana Works Campaign, Jeremy Tucker Jan 1999

Louisiana Works Campaign, Jeremy Tucker

Honors Theses

No abstract provided.