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Full-Text Articles in Business

Information Sharing Within The Coea Process, Constance S. Maginnis, Michael J. Monroe Dec 1993

Information Sharing Within The Coea Process, Constance S. Maginnis, Michael J. Monroe

Theses and Dissertations

In order to meet the challenges of a reduced work force and the changing roles and/or missions of the Air Force in particular, the Cost and Operational Effectiveness Analysis COEA is used in the decision-making of every phase of the acquisition process. The Office of the Assistant Secretary of Defense OASD has mandated that COEAs are to be an integral part of the acquisition process. The COEA information gathering or sharing process is not well defined. Areas within the COEA process affected are the coordination of common elements of information required, the data collection, and the generation of possible solutions. …


The Effects Of Violations Of Bar Chart Standards On Managerial Decision Making, Jeanne E. Tennison, Phillip G. Puglisi Dec 1993

The Effects Of Violations Of Bar Chart Standards On Managerial Decision Making, Jeanne E. Tennison, Phillip G. Puglisi

Theses and Dissertations

This thesis investigated whether a difference in data display, modes or a difference in data trends affected mid-level Air Force managers trend impressions, risk assessments. and loan decisions. By presenting data in four different modes, and by three data trends, a 4 x 3 factorial design experiment was prepared 180 subjects were tested, 15 in each of the twelve treatment cells. Each subject viewed three graphs or tables and made a decision based on the trend observed, their assessment of the trend, and a decision table. At the end of the experiment. they were asked for their impression of the …


Cross-Cultural Training Of Chinese Managers And Workers By U.S. Companies: A Comparative Cultural Analysis Of The Problems Reported By U.S. Trainers, Linda Vick Mar 1993

Cross-Cultural Training Of Chinese Managers And Workers By U.S. Companies: A Comparative Cultural Analysis Of The Problems Reported By U.S. Trainers, Linda Vick

Dissertations and Theses

As Western business increases in China and China acquires more technology from the West, the need to effectively train the Chinese workforce becomes more important. Identifying and understanding the perceived problems that Western corporate trainers encounter when they train Chinese may lead to more effective and efficient training programs. This study examines the experiences of trainers, working for American companies, who have designed and implemented training programs for Chinese from the People's Republic of China. The purpose of the study is to identify perceived problems the trainers encounter and to determine whether differences between Chinese and American cultures may account …


Customer Satisfaction Among Cable Tv Subscribers: A Case Study Of Tci Of Illinois, Inc., Gail M. Gilliland Jan 1993

Customer Satisfaction Among Cable Tv Subscribers: A Case Study Of Tci Of Illinois, Inc., Gail M. Gilliland

Masters Theses

This study gauges customer satisfaction among subscribers of TCI of Illinois, Inc., cable company. Two research questions were formulated in order to determine the customer satisfaction levels: "Can a satisfaction instrument be generated to measure customer satisfaction among cable subscribers?" and "What are the levels of customer satisfaction among TCI of Illinois, Inc., subscribers?" Data was obtained from personal, mail and telephone surveying of a 10% random sample of Charleston cable television subscribers. The results indicate that a reliable and valid measuring device was generated and 39.5% of the respondents were satisfied with TCI overall.