Business Commons^™

The Determinants Of Satisfaction And Loyalty To Digital Libraries: Islamic Economics Student Perspective In Indonesia, Anisa Syahidah Mujahidah, Aam Slamet Rusydiana, Fatin Fadhilah Hasib, Agus Ahmad Nasrulloh

Library Philosophy and Practice (e-journal)

This study aims to determine the factors that influence the satisfaction and loyalty of Islamic economics students in Indonesia to digital libraries. To test the structural and measurement models, the Partial Least Square Structural equation modeling (SEM) approach was used. Online questionnaires were distributed to purposively selected respondents throughout Indonesia, consisting of all major islands. In total, there were 104 respondents collected. This study found that the Perceived Usefulness variable had no significant effect on digital library user satisfaction for Islamic economics students in Indonesia. while the Perceived Ease of Use variable has a significant effect on user satisfaction. In …

Administrative Trust As A Contributor To Forensic Coach Burnout And Exit, Benjamin Schultz Pyle

Dissertations

This study sought to determine whether a relationship exists and its extent between intercollegiate forensic coach trust in university administrators and burnout and exit in intercollegiate forensic coaches. Specifically, this study examined the relationship between intercollegiate forensic coach trust in their university administrators with both intercollegiate forensic coach satisfaction and intercollegiate forensic coach burnout in predicting intercollegiate forensic coach exit from forensics.

Fifty-seven intercollegiate forensic educators participated in the research, including 37 directors of forensics. Data analysis revealed significant relationships between intercollegiate forensic coach trust in university administrators, intercollegiate forensic coach satisfaction, intercollegiate forensic coach burnout, and intercollegiate forensic coach …

To Fee Or Not To Fee? Satisfaction, Service Quality, And Support Of An Entrance Fee Of A State Park System, Hund-Ling Stella Liu, I-Chun Nicky Wu, Michael J. Bradley

Faculty Publications - Tourism

In the past decade, state government appropriation reductions have forced park agencies to seek other sources of revenue to support park operations. To overcome shrinking budgets, many public park agencies embrace private-sector business models and investigate customer satisfaction, service quality, and user fee structures. The purpose of this study was to obtain public input regarding service quality, general satisfaction, and experience use history of state park visitation. A total of 382 Oklahoma state park users completed an online survey and were sorted into Pro-Fee (n = 200,52%) and No-Fee (n = 182,48%) groups for one-way multivariate analysis of variance (MANOVA) …