Business Commons^™

Market Research For Small Businesses: A “Real World” Perspective, Kerry Wu

Library Faculty Publications and Presentations

SCORE plays an essential role in supporting predominantly new small business entrepreneurs with limited resources. This article shares findings from in-depth interviews with SCORE mentors on how they advised clients on doing market research, their strategies and recommended resources on popular topics, and the perceived challenges their clients faced. Academic librarians can take advantage of opportunities identified in the study to build a robust relationship with SCORE, as well as leveraging SCORE methods and resources in their core reference and instruction work with students.

The Critical Library Manager, Candise Branum, Molly Gunderson, Turner Masland

Library Faculty Publications and Presentations

Oregon libraries work to meet the information needs of our communities, a mission that is dependent on teamwork. Library managers are tasked with leading, supporting and developing the teams that serve our communities. Social justice and critical theory are frameworks that are often discussed within library practice, but are only starting to be applied to library management practice. The more we discuss social justice, the more apparent it is that inclusion and equity are essential aspects of library management. This program will open with a brief presentation discussing the overlap between critical theory and library management, then we will open …

Communicating With Library Donors, Marilyn K. Moody

Library Faculty Publications and Presentations

How do you communicate effectively with donors and potential donors? What does that communication look like? Libraries often envision donor communications as including only direct fundraising requests. Communications with donors, however, encompass a wide range of activities, is ongoing, and may even span decades with an individual donor. Library staff not directly involved with fundraising may not even think about donors as part of their user audience, but almost everyone who works in a library has a potential role in communicating with donors.

Support The Library, Support The University: Communicating The Value And Impact Of The Library, Marilyn K. Moody

Library Faculty Publications and Presentations

What is the value and impact of the library on the university, and how do you communicate it to others? How do you frame the conversation about library value with both external and internal audiences? Given the rapidly changing library and higher education environment, what are meaningful ways to discuss the value of libraries with donors and alumni whose own experiences as students may have been very different? What key messages about the library engage and resonate, and how can you identify and convey those messages?

Volume 21 Issue 4 Introduction (Library Marketing And Communications), Joan Petit

Library Faculty Publications and Presentations

Oregon libraries provide an incredible array of resources and services, but sometimes we struggle to educate our users and each other about all that is available. Over the past several years, many libraries have become more intentional in our efforts to market and promote our offerings, through traditional PR and advertisements as well as newer approaches like social media. However, we may lack the formal training and expertise to do this well—marketing is not a class offered in all library school programs—and, even with appropriate training, we may lack the budget and staff to implement a large-scale marketing program.

This …