Business Commons^™

Taking A Heavier Toll? Racial Differences In The Effects Of Workplace Mistreatment On Depression, Ji Woon Ryu, Erik Gonzalez-Mulé, Ernest H. O'Boyle

Business Faculty Publications and Presentations

Previous studies have found that workplace mistreatment positively relates to depression, a critical mental health disorder. However, it is unknown whether mistreatment affects all individuals’ depressive symptoms equally. Drawing from the hopelessness theory of depression and the stigma literature, we suggest that Blacks suffer from greater depression than Whites when they experience similar levels of workplace mistreatment because Blacks, as members of a racial minority group, are more likely to attribute workplace mistreatment to their race. This, in turn, causes them to make a pessimistic attribution (i.e., attributions that are internal, stable, and global) about themselves that, ultimately, leads to …

Feeling The Heat: Climate Change Is Becoming A Big Factor In Business Decision-Making, Risk Assessment, Candace Beeke, Sahan Dissanayake, Jennifer Price, Moss Adams

Economics Faculty Publications and Presentations

Portland Business Journal Publisher and President Candace Beeke spoke recently with PSU’s Sahan Dissanayake and Jennifer Price, with Moss Adams, about the direct and indirect effects of climate change on business, along with the physical impacts and economic hazards. Here are their insights.

Reconstructability Analysis: Discrete Multivariate Modeling, Martin Zwick

Systems Science Faculty Publications and Presentations

An introduction to Reconstructability Analysis for the Discrete Multivariate Modeling course and for other purposes.

Market Research For Small Businesses: A “Real World” Perspective, Kerry Wu

Library Faculty Publications and Presentations

SCORE plays an essential role in supporting predominantly new small business entrepreneurs with limited resources. This article shares findings from in-depth interviews with SCORE mentors on how they advised clients on doing market research, their strategies and recommended resources on popular topics, and the perceived challenges their clients faced. Academic librarians can take advantage of opportunities identified in the study to build a robust relationship with SCORE, as well as leveraging SCORE methods and resources in their core reference and instruction work with students.

Immersive Media & Books: Consumer Behavior And Experience With Multiple Media Forms, Panorama Project, Rachel Noorda, Kathi Inman Berens

English Faculty Publications and Presentations

This is the first study to capture data about how people engage with books, video games and TV/movies. The study’s main emphasis is on behavior with books, with demographic data in three age groups, five U.S. regions, and seven racial/ethnic groups. Books exist in a connected media ecosystem where the most important customers are avid: avid book engagers (4+ books per month), but also avid consumers of other media. It is possible that these people are the ones who drove the 8.2% increase in book sales during 2020. This study finds that customers who engage avidly with books do so …

Home-Deliveries Before-During Covid-19 Lockdown: Accessibility, Environmental Justice, Equity, And Policy Implications, Miguel Figliozzi, Avinash Unnikrishnan

Civil and Environmental Engineering Faculty Publications and Presentations

During the COVID-19 lockdowns, home deliveries have changed from being a desirable luxury or comfortable solution to a health-supporting and essential service for many COVID-19 at-risk populations. However, not all households are equal in terms of access to home deliveries. The onset of COVID-19 has brought to light access inequalities that preceded the pandemic and that the COVID-19 lockdown has exacerbated and made visible. The concept of home-based accessibility (HBA) is introduced, and novel research questions are addressed: (i) What type of households had zero home deliveries before COVID-19 lockdown? (ii) How the COVID-19 lockdown affected the type of households …

The Impact Of Covid-19 On Transit Workers: Perceptions Of Employer Responses And Associations With Health Factors, Sean P.M. Rice, Leah S. Greenspan, Talya N. Bauer, Jarred Rimby, Todd Bodner, Ryan Olson

Business Faculty Publications and Presentations

COVID-19 has had a substantial impact on transit workers’ lives, especially among public-facing vehicle operators. The current project examined relationships between workers’ knowledge and perceptions of their employer’s COVID-19 safety responses, job attitudes, and health. We surveyed transit workers (N = 174) between July and August 2020 and followed up 3 months later. Fifty-seven workers responded to the follow-up survey. Surveys addressed workers’ knowledge and perceptions of their employer implementing Centers for Disease Control and Prevention (CDC)-recommended COVID-19 safety responses, COVID-19 risk perceptions, job attitudes, and health factors. Employees reported knowledge of their employer implementing ~8 of 12 CDC-recommended responses. …

Policing Politics: Facebook And A Politician's Right To Free Speech, Adewunmi Adedji, Nisha Hemantha Raju, Jennifer Wagner, Alfonso Herrero, Matthew Johnson

Engineering and Technology Management Student Projects

Advancements in technology are not without their own ethical concerns. Social media technology provides for platforms which allow users to interact and exchange ideas in virtual communities. Of these Facebook is among the leaders of the pack with an estimated 2.7 billion monthly active users globally as of the second quarter of 2020 and estimated 190 million users in the United States as of October 2020.

This wide reach, in combination with low cost for advertisement makes it one of the platforms of choice for Organization to promote their products, services or agenda. This accounts for why 98% of the …

Portland Parks & Recreation: Funding And Financial Impact Analysis, Peter Hulseman, Katelyn Kelley, Hoang Nguyen, Emma Brophy, Northwest Economic Research Center

Northwest Economic Research Center Publications and Reports

For this report, the Northwest Economic Research Center (NERC) investigated six potential revenue generating measures, as requested by Portland Parks and Recreation (PP&R). This research includes an analysis of the revenue potential for each tax, the impacts of compression in property taxes, and an assessment of tax incidence.

Three of the funding options investigated are forms of property tax: a temporary local option tax, a permanent special district tax, and a general bond obligation. Using 2017 property tax data, NERC built a model that simulates these tax increases for each tax lot in Portland. The growth of Assessed Value (AV) …

The Geographies Of Intermediation: Labor Intermediaries, Labor Migration, And Cane Harvesting In Rural Western India, Pronoy Rai

International & Global Studies Faculty Publications and Presentations

In this paper, I explain the role of labor intermediaries in the weaving of capital–labor relations in capitalist agro-business. I do so by focusing on migration infrastructure or the vertical network of labor intermediaries who facilitate labor recruitment from migrant home villages and migrant labor disciplining on cane fields in rural western India, where the laborers are brought seasonally to harvest sugarcane. I show how the role of labor intermediaries cannot be understood by containing them within the villainous stereotypes associated with brokers. Intermediaries are embedded within the labor geographies of commodity production where capital accumulation requires the downward transferring …

Perceived Overqualification And Task Performance:Reconciling Two Opposing Pathways, Allen Lee, Berrin Erdogan, Amy Tian, Sara Willis, Jie Cao

Business Faculty Publications and Presentations

In this study, we predict that higher levels of relative deprivation and higher levels of task mastery constitute two pathways through which perceived overqualification (POQ) has indirect and opposing effects on task performance. Further, we predict that occupational instrumentality, the degree to which the individual regards their job as a stepping tone to future career opportunities, will serve as a moderator for both pathways. Across two studies, as well as a supplementary study, we found evidence that POQ is positively associated with followers’ perceptions of both task mastery and relative deprivation. In both studies, we also found consistent evidence for …

A Study Of The Impact Of Covid-19 On Home Delivery Purchases And Expenditures, Avinash Unnikrishnan, Miguel A. Figliozzi

Civil and Environmental Engineering Faculty Publications and Presentations

Lockdowns caused by the COVID-19 pandemic have significantly affected shopping behavior. This study surveys people living in Portland-Vancouver-Hillsboro Metropolitan area on household and demographic characteristics, e-commerce and home delivery service and product preferences, number of deliveries made before and during the COVID-19 lockdown, and household expenditures on home deliveries. Ordered choice models are developed to understand factors that affect the number of online deliveries made before COVID-19, and the number and household expenditures on online deliveries during the COVID-19 lockdown. Results indicate that higher-income households are more likely to make more online deliveries and spend more money on home deliveries …

B-Line Sustainable Urban Delivery: Can Last-Mile Bicycle Delivery Survive The E-Commerce Minefield?, Madeleine Pullman, Jacen Greene, Wanying Shi, Stephan Kaplan

Business Faculty Publications and Presentations

As the population of cities in the western United States continues to boom, the demand for retail and wholesale food has followed suit. To deal with the accompanying increase in traffic and congestion from population and business growth, the city of Portland planned to increase bikeways and reduce the use of single-occupant vehicles to less than 30% of total commuters by 2026. Despite efforts to decrease dependence on vehicles, traffic congestion in Portland
continued to increase, and traditional vehicle delivery in the urban area became less and less efficient. As ride-sharing services and online retailers increased their presence in the …

Planning For Multiple Shopping Goals In The Marketplace, Jacob Suher, Szu-Chi Huang, Leonard Lee

Business Faculty Publications and Presentations

Four online grocery‐shopping experiments and one field study using video‐tracking technology at a grocery store document how shoppers’ motivation evolves from the beginning to the end of their shopping trips. We uncover unique motivational patterns as shoppers achieve multiple subgoals (i.e., choose multiple grocery items) to complete their trips: a monotonic decrease in motivation for shoppers with a shopping list versus a curvilinear trend (i.e., decrease then increase) in motivation for shoppers without a list. In addition, we demonstrate how to reverse the observed patterns for shoppers with a list by changing their reference points for tracking progress. The discovery …

The Impact Of Framing On Acceptance Of Cultured Meat, Christopher Bryant, Courtney Dillard

University Studies Faculty Publications and Presentations

Cultured meat can be produced from growing animal cells in-vitro rather than as part of a living animal. This technology has the potential to address several of the major ethical, environmental, and public health concerns associated with conventional meat production. However, research has highlighted some consumer uncertainty regarding the concept. Although several studies have examined the media coverage of this new food technology, research linking different frames to differences in consumer attitudes is lacking. In an experimental study, we expose U.S. adults (n = 480) to one of three different frames on cultured meat: “societal benefits,” “high tech,” and “same …

Understanding The Consequences Of Newcomer Proactive Behaviors: The Moderating Contextual Role Of Servant Leadership, Talya N. Bauer, Serge Perrot, Robert C. Liden, Berrin Erdogan

Business Faculty Publications and Presentations

Proactive newcomers are more successful in terms of integration and job satisfaction, than newcomers who are less proactive. However, it is unclear whether contextual factors, such as the leadership style experienced by newcomers, matter. To address this gap in the literature, we gathered data at three times from 247 new employees across their first six months after joining a company in France. Given that past research has found that newcomers play an active role in their own adjustment process, in the current study we investigate how newcomer proactive behaviors relate to the key outcomes of job satisfaction, person-job fit, and …

Mitigating High-Skill Brain Drain In Low-Growth Economies: An Examination Of Existing Brain-Drain Threats In New Mexico And Strategy And Policy Alternative To Address Them, Aaron T. Cowan, Kelly R. Cowan, Steven T. Walsh

Engineering and Technology Management Faculty Publications and Presentations

This study analyzes the challenges faced by struggling or low-growth economies when they lose highly skilled human capital via the process of "brain drain" or "ability drain." Such losses pose severe potential hazards to technology-based economic development. Factors related to these phenomena are characterized and examined via literature review and mixed methodology analysis to compare and contrast potential ways to manage brain drain and even achieve positive "brain gain" through individual and business-oriented strategies and policy alternatives.

A Study Of Sidewalk Autonomous Delivery Robots And Their Potential Impacts On Freight Efficiency And Travel, Dylan Jennings, Miguel A. Figliozzi

Civil and Environmental Engineering Faculty Publications and Presentations

E-Commerce and package deliveries are growing at a fast pace and there is an increased demand for same-day deliveries. Established delivery companies and new startups are investing in technologies that reduce delivery times and/or increase delivery drivers’ productivity. In this context, the adoption of Sidewalk Automated (or Autonomous) Delivery Robots (SADRs) has a growing appeal. SADRs are pedestrian sized robots that deliver items to customers without the intervention of a delivery person. Since SADRs travel on sidewalks they have been the subject of increasing regulation by local agencies in the US. The three research questions that guide this research effort …

Onboarding: Engagement From Day One, Brenna Miaira Kutch

Office of Information Technology Publications and Presentations

This webinar will outline best practices, tips, and tools for onboarding new employees into your organization for manager and administrative support. The goals of this webinar are to understand why onboarding is essential to engagement and what steps managers can take to ensure an effective onboarding experience for new employees including staff, faculty, and student employees. Participants will share their own experiences, and return to their organizations with ideas for improving their processes and creating tools to facilitate an awesome and supportive environment from day one.

Oregon Nonprofit Disaster Preparedness: Finding From The 2018 Survey, Grace L. Chikoto-Schultz, Andrew Russo, Paul Manson, Jim White

The Nonprofit Institute Research

This report summarizes results from a survey administered in spring 2018 to 501(c)(3) charitable benefit nonprofit organizations across Oregon. The survey was developed by Portland State University in collaboration with the City Club of Portland’s Earthquake Report Advocacy Committee (CCERAC) and the Nonprofit Association of Oregon (NAO), following Sutton & Tierney’s (2006) and Ritchie, Tierney, & Gilbert’s (2010) classification and previous survey. Based on the survey distribution process, primarily through NAO, PSU’s Nonprofit Institute, and other nonprofit and public agencies’ networks, these survey results are based on a convenience sample of nonprofits that responded to the survey. As such, the …

The Impact Of Cultural Communication On Team Performance, Bret Hunley, Smarajit Chakraborty, Stephen Macdonald

Engineering and Technology Management Student Projects

The trend in today’s corporate workforce continues to move towards becoming more culturally diverse; while beneficial, to maintain competitive edge this element also increases functional challenges between working group members. In order to achieve a high performing team, it is imperative management understands the cultural and lingual differences among the individual members, and develop practices that diminish these challenges. Workforce diversity has been identified as being able to add value to the overall outcome; however, success ultimately depends on the team’s ability to interact culturally, communicate effectively, and understand the mannerisms unique to each team member’s individual culture.

Examining Geert …

Future Of Transportation: Hyperloop, Aayushi Gupta, Anju Babu, Catalina Reyes, Lipishree Vrushabhendra, Alex Tacco Melendez

Engineering and Technology Management Student Projects

Transportation has evolved through time witnessing an expansion of the different modes of transport. Due to the various technological and organizational breakthroughs and with the arrival of ‘information everywhere’ in this digital age, one could imagine the future of transportation to be massively networked, user centered, integrated and dynamically priced too. As complex and challenging this could be, it is essential for new models of private and public collaboration, coupled with technological innovation. Today, Hyperloop is a result of one such innovation and is referred to as the fifth mode of transport in the near future. Different companies are integrating …

Impact Of Leadership On Team’S Performance, Harshitha Gadirajurrett, Raj Srinivasan, Jake Stevens, Nihal Jeena

Engineering and Technology Management Student Projects

The concept of leadership is a widely discussed concept, with numerous articles and books being dedicated to the exploration and evaluation of leadership and its impact on team building, team performance and team dynamics. In this paper, we will be looking at the impact of leadership on team performance, and evaluating it through the lens of different leadership styles, focusing on the idea of Transformational Leadership. Through numerous article and journal reviews, we will seek to identify characteristics and strengths of these leadership styles as they pertain to the performance of teams within an organization.

Implications In Implementing Self-Managed Teams In Organizations, Aayushi Gupta, Alex Tacco Melendez, Janet Rosenthal, Lipishree Vrushabhendra

Engineering and Technology Management Student Projects

Over the past few decades, organizations have developed workplace teams that are multi-faceted, diverse and classified or divided by objective. These teams are essentially turning out to be instrumental in innovation and change in organizations. One such work team that has evoked interest in the recent past is the self-managed team. The design, structure and performance of self-managed teams varies from the other teams significantly. Nevertheless, these teams like the other workplace teams share common benefits such as increased knowledge and skills, synergy and commitment. The main difference lies in the way these teams work. The objective of this research …

Solarworld Amidst Uncertainty, Palak Goel, Roland Richards, Asawari Kulkarni, Nagarjun Hassan Ranganath, Majed Alshamlani

Engineering and Technology Management Student Projects

Solar energy is turning out to be a widely accepted renewable energy alternative. It is considered as the cleanest and abundantly available source of energy. Adoption of this source for energy generation has been made possible by technological advancements. The United States has realized the potential of the solar energy but hasn’t been able to exploit the technology until recently. Since 2009, the US has seen a significant growth in consumption of solar energy. Efficiency of solar cells, tax credits, state policies, increasing public awareness on environmental pollution have resulted in increasing use of solar energy. Although a key reason …

Portland General Electric’S Adoption Of Distributed Energy Resources, Lennae Misiewicz, Jason Carver, Abdalilah Owaishiz, Stephen Macdonald

Engineering and Technology Management Student Projects

For over 100 years, people have been searching for ways to make the electric grid more efficient, resilient, and cost effective. Although there have been many improvements over the years, in the past two decades from; increased concern on climate change, innovation in advance technologies, and political will mounting to become energy independent, there has been a shift in how our grid stakeholders talk future grid improvements for the next 100 years. One of the causes behind this shift is due to greater saturation of Distributed Energy Resources (DERs) on the grid. This disruptive technology creates many challenges to legacy …

Virtual Teams : Boon Or Bane?, Krishna Priya Muraleedharan, Satvik Vishnubhatta, Smitha Mandhani, Unmesh Deodhar

Engineering and Technology Management Student Projects

A virtual team is a group of people who work together across time, space and organizational boundaries.Virtual teams came into existence as the work expertise is distributed globally and it provides more flexibility to the employees. The members of a virtual team have varied skills and they work towards achieving a common goal.

To explain the challenges faced by virtual teams we have studied research papers and case study for whom the only economically and practically means of communication was asynchronous and synchronous computer-mediated communication. This research paper highlights the challenges of making and keeping trust in a virtual team …

Antecedents And Determinants Of High-Tech Smes’ Commercialisation Enablers: Opening The Black Box Of Open Innovation Practices, Aleš Pustovrh, Marko Jaklič, Sheila A. Martin, Matevž Raškovića

Institute of Portland Metropolitan Studies Publications

Innovation activities have become globalised and open in ways that were unimaginable 20 years ago. These changes have brought new insight into research on innovation activities and specific innovation practices in organisations, including that previous research largely ignored small and medium-sized enterprises (SMEs). This paper tests a variance-based structural equation model (SEM) for selected antecedents and determinants of commercialisation enablers on a sample of 105 SMEs from Slovenia – a small, open, post-transition economy with a dominant SME sector. The main contribution of the paper lies in testing how two specific open innovation practices (open innovation information exchange and open …

The Critical Library Manager, Candise Branum, Molly Gunderson, Turner Masland

Library Faculty Publications and Presentations

Oregon libraries work to meet the information needs of our communities, a mission that is dependent on teamwork. Library managers are tasked with leading, supporting and developing the teams that serve our communities. Social justice and critical theory are frameworks that are often discussed within library practice, but are only starting to be applied to library management practice. The more we discuss social justice, the more apparent it is that inclusion and equity are essential aspects of library management. This program will open with a brief presentation discussing the overlap between critical theory and library management, then we will open …

From Climbing Walls To A Culture Of Caring, Kirk Kelly, Brenna Miaira Kutch

Office of Information Technology Publications and Presentations

Ultimately, creating a culture of caring will make the difference between paying employees to work for the organization and having them get up in the morning wanting to work for the organization. Staff will be more engaged, more committed, and more productive, will encourage others, and will live longer lives. Caring can't be faked. While this article has mentioned many ways to focus on a culture of caring, caring is not a list of boxes to check off. It is never "finished." Training people to genuinely care is difficult to do, so organizational leaders must keep this attribute in mind, …