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Full-Text Articles in Business
Human-Centred Artificial Intelligence In The Banking Sector, Krishnaraj Arul Obuchettiar, Alan @ Ali Madjelisi Megargel
Human-Centred Artificial Intelligence In The Banking Sector, Krishnaraj Arul Obuchettiar, Alan @ Ali Madjelisi Megargel
Research Collection School Of Computing and Information Systems
Changes in technology have shaped how corporate and retail businesses have evolved, alongside the customers’ preferences. The advent of smart digital devices and social media has shaped how consumers interact and transact with their financial institutions over the past two decades. With the rapid evolution of new technologies and customers' growing preference for digital engagement with financial institutions, organizations need to adopt and align with emerging technologies that support speed, accuracy, efficiency, and security in a user-friendly manner. Today, consumers want hyper-personalized interactions that are more frequent and proactive. Moreover, financial institutions have a growing need to cater to consumers' …
Comparing Variable Importance In Prediction Of Silence Behaviours Between Random Forest And Conditional Inference Forest Models., Stephen Barrett Dr, Geraldine Gray Dr, Colm Mcguinness Dr, Michael Knoll Dr.
Comparing Variable Importance In Prediction Of Silence Behaviours Between Random Forest And Conditional Inference Forest Models., Stephen Barrett Dr, Geraldine Gray Dr, Colm Mcguinness Dr, Michael Knoll Dr.
Articles
This paper explores variable importance metrics of Conditional Inference Trees (CIT) and classical Classification And Regression Trees (CART) based Random Forests. The paper compares both algorithms variable importance rankings and highlights why CIT should be used when dealing with data with different levels of aggregation. The models analysed explored the role of cultural factors at individual and societal level when predicting Organisational Silence behaviours.