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Articles 1 - 14 of 14
Full-Text Articles in Business
On The Social Significance Of Large Law Firm Practice, Robert Kagan, Robert Rosen
On The Social Significance Of Large Law Firm Practice, Robert Kagan, Robert Rosen
Robert Kagan
No abstract provided.
Don't Waste Your Time, Doug Leigh, Ryan Watkins
The Relationships Among Generativity, Values, Individual Differences, And Commitment To An Ideal Vision, Doug Leigh
The Relationships Among Generativity, Values, Individual Differences, And Commitment To An Ideal Vision, Doug Leigh
Doug Leigh
Kaufman (2006a, 2011) defines Ideal Visions as measurable statements of the kind of world an organization, as well as its associates and external stakeholders, commits to help create for the future. This study investigated the relationships among several research-supported variables regarding personality aspects and individual characteristics with indicators of individuals’ motivation to achieve goals aimed at adding value to external clients and society. Indicators of generative beliefs, values, individual differences, and commitment to an Ideal Vision were examined in this study. Generativity (the concern in establishing and guiding the next generation), membership and activity in a formal civic organization, and …
A Scientific Dialogue: A Performance Accomplishment Code Of Professional Conduct, Doug Leigh, Ryan Watkins, Roger Kaufman
A Scientific Dialogue: A Performance Accomplishment Code Of Professional Conduct, Doug Leigh, Ryan Watkins, Roger Kaufman
Doug Leigh
No abstract provided.
Alternate Models Of Needs Assessment: Selecting The Right One For Your Organization, Doug Leigh, Ryan Watkins, Roger Kaufman, William Platt
Alternate Models Of Needs Assessment: Selecting The Right One For Your Organization, Doug Leigh, Ryan Watkins, Roger Kaufman, William Platt
Doug Leigh
Needs assessment seems intuitively attractive to planners. Virtually all authors recommend that needs assessment be the first step in any organizational or human resource development intervention. Planners sensibly recognize the importance of building a foundation grounded in data-based needs, and see data produced by needs assessment as justifying organizational planning and accountability. They also see the usefulness of needs assessments for obtaining and allocating resources for projects. In their best use, needs assessments ensure that resources (Inputs) and methods (Processes) deliver useful results, that their value-added can be demonstrated. Unfortunately, the wide and varied usage of the term need often …
Performance Improvement: More Than Just Bettering The Here-And-Now, Doug Leigh, Ryan Watkins
Performance Improvement: More Than Just Bettering The Here-And-Now, Doug Leigh, Ryan Watkins
Doug Leigh
No abstract provided.
Defining Your Own Sustainable Future, Jacob Johnsen
Defining Your Own Sustainable Future, Jacob Johnsen
Jacob Johnsen, MSc
How do you create – and maintain – an attractive service portfolio, and how to compete in a shifting environment? In our changing world, survival is not a question of size, speed or coverage. You must be adaptive. Posts can find out where to adapt, by examining the changes in customer behaviour, changing demands and technological achievements. Volumes are shifting from letters to packets, and so far, courier companies have taken market share from posts. Jacob Johnsen looks at the current changes and gives some guidelines on how to set up pointers for an ever-changing direction.
Defining Your Own Sustainable Future, Jacob Johnsen
Defining Your Own Sustainable Future, Jacob Johnsen
Jacob Johnsen, MSc
How do you create – and maintain – an attractive service portfolio, and how to compete in a shifting environment? In our changing world, survival is not a question of size, speed or coverage. You must be adaptive. Posts can find out where to adapt, by examining the changes in customer behaviour, changing demands and technological achievements. Volumes are shifting from letters to packets, and so far, courier companies have taken market share from posts. Jacob Johnsen looks at the current changes and gives some guidelines on how to set up pointers for an ever-changing direction.
Salesforce Compensation Plans Incorporating Multidimensional Sales Effort And Salesperson Efficiency, Sunil Erevelles, Indranil Dutta, Carolyn Galantine
Salesforce Compensation Plans Incorporating Multidimensional Sales Effort And Salesperson Efficiency, Sunil Erevelles, Indranil Dutta, Carolyn Galantine
Carolyn A Galantine CPA., PhD
Sales force compensation models are often constrained by the assumption that salesperson effort is unidimensional. Some models have extended this scenario to multiple products but retain the "single-effort" assumption. In addition, salesperson efficiency has been ignored. As selling is clearly multidimensional, we present a formulation of an agency model (MIPAM) that incorporates multidimensional sales effort as well as salesperson efficiency. Using the model, we also show that under certain assumptions, we can build the second-order condition of the agent's maximization into the principal-agent problem, instead of assuming it, as has been done in the past.
Bringing Football Back To Los Angeles, Gabriel Leiner
Bringing Football Back To Los Angeles, Gabriel Leiner
Gabriel Leiner
Identifying a suitable parcel for a large scale professional football stadium in the greater Los Angeles, CA area, which does not conflict with current uses, environmental protection codes, or airspace rights, and also has adequate transportation access and nearby populated neighborhoods.
Cultural Implications Of Customer Satisfaction Differences Of Help Desks In The Us And China, William H. Bleuel, Terry Young, Wayne Gertmenian
Cultural Implications Of Customer Satisfaction Differences Of Help Desks In The Us And China, William H. Bleuel, Terry Young, Wayne Gertmenian
William H. Bleuel
Customer satisfaction has become a very important aspect of business management in the high technology market. Companies that provide products and services world-wide often are concerned that customer satisfaction may be impacted by cultural differences. This study examines measures of customer satisfaction in two areas (China and the United States) to determine whether or not there is a difference in satisfaction scores provided by Help Desks. The trend in overall satisfaction over the seven year period from 2005 through 2011 is increasing in China faster than in the United States. Correlations between variously measured parameters of Help Desks and overall …
Cross-Cultural Customer Satisfaction Of High Technology Companies In China, India, And Japan, William Bleuel, Darrol Stanley
Cross-Cultural Customer Satisfaction Of High Technology Companies In China, India, And Japan, William Bleuel, Darrol Stanley
William H. Bleuel
Customer satisfaction has become a very important aspect of business management in the high technology market. Companies that provide products and services world-wide often are concerned that customer satisfaction may be impacted by cultural differences. This study examines measures of customer satisfaction in China, India and Japan to determine whether or not there is a difference in satisfaction scores for field service, depot repair and help desk. The statistical results at a 5% confidence level indicate there is a difference in customer perception in all service support areas. The results clearly indicate that companies need to understand these differences in …
Leadership And Crisis Management In Modern Organizations, Chris D. Bellamy
Leadership And Crisis Management In Modern Organizations, Chris D. Bellamy
Dr. Chris D. Bellamy
Leadership in modern organizations is complex. This research identifies how leaders in modern organizations can effectively deliver results through crisis management, while maintaining organizational culture. The author addresses leadership through organizational culture, the actions leaders must take, corporate policies and practices. In addition, this research directly contributes to leading organizations through crisis management and maintaining organizational culture today.
Barriers To International Business, Chris D. Bellamy
Barriers To International Business, Chris D. Bellamy
Dr. Chris D. Bellamy
There are many barriers that companies face when attempting to expand operations on a global scale. This paper identifies four barriers businesses must overcome, and the strategies they can deploy to overcome these barriers. The author justifies support for these strategies with current research for each barrier. The paper also identifies and applies current research which document the strategic impact for the four barriers.