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Full-Text Articles in Business

Developing Soft Skills To Manage User Expectations In It Projects: Knowledge Reuse Among It Project Managers, Stacie Petter, Adriane Randolph Aug 2014

Developing Soft Skills To Manage User Expectations In It Projects: Knowledge Reuse Among It Project Managers, Stacie Petter, Adriane Randolph

Adriane B. Randolph

This research explores information technology (IT) project managers' reuse of knowledge associated with soft skills when managing user expectations. Through interviews with IT project managers, several themes emerged: novelty of problems, conditions within the organization, types of available knowledge, and methods for reusing knowledge. Within this study, we discovered the need for additional research on how social norms and organizational conditions encourage or inhibit knowledge reuse. Furthermore, we identified a difference in the usefulness of knowledge captured in formal repositories according to levels of project management experience. The findings confirm, extend, and illuminate the current research associated with knowledge reuse …


Project Quality Of Offshore Virtual Teams Engaged In Software Requirements Analysis: An Exploratory Comparative Study, Dhruv Nath, Varadharajan Sridhar, Monica Adya, Amit Malik Jul 2014

Project Quality Of Offshore Virtual Teams Engaged In Software Requirements Analysis: An Exploratory Comparative Study, Dhruv Nath, Varadharajan Sridhar, Monica Adya, Amit Malik

Monica Adya

The off-shore software development companies in countries such as India use a global delivery model in which initial requirement analysis phase of software projects get executed at client locations to leverage frequent and deep interaction between user and developer teams. Subsequent phases such as design, coding and testing are completed at off-shore locations. Emerging trends indicate an increasing interest in off-shoring even requirements analysis phase using computer mediated communication. We conducted an exploratory research study involving students from Management Development Institute (MDI), India and Marquette University (MU), USA to determine quality of such off-shored requirements analysis projects. Our findings suggest …


Project Management Issues In It Offshore Outsourcing, Kathy Schwaig, Stephen Gillam, Elke M. Leeds May 2014

Project Management Issues In It Offshore Outsourcing, Kathy Schwaig, Stephen Gillam, Elke M. Leeds

Kathy S Schwaig

Global partnerships are forming to take advantage of the cost savings associated with offshoring as well as other strategic benefits. Not all information technology offshoring projects, however, are successful. Cost overruns, increased complexity and defective code cause organizations to rethink their offshoring strategy and their methods for managing these projects. In this paper, project management issues associated with offshore information technology outsourcing projects are identified and specific recommendations for addressing these issues are presented.