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Full-Text Articles in Business

Customer Engagement Strategies Leaders Use To Sustain Small Businesses, John A. Coy Jan 2019

Customer Engagement Strategies Leaders Use To Sustain Small Businesses, John A. Coy

Walden Dissertations and Doctoral Studies

The purpose of this single-case study was to explore strategies small business leaders used to engage the next generation of customers to ensure sustainability for longer than 5 years. The study population included senior leaders from a for-profit company headquartered in the mid-Atlantic region of the United States. Von Bertalanffy's general systems theory (GST) was the conceptual lens used in this study. Data were collected via semistructured interviews with 3 leaders of the organization. Participants for this doctoral study were members occupying leadership roles in a small, family-owned, for-profit business. Member checking was incorporated to help ensure accuracy, consistency, and …


Scenario Planning For Organizational Adaptability: The Lived Experiences Of Executives, Robert John Gaskill-Clemons Jan 2018

Scenario Planning For Organizational Adaptability: The Lived Experiences Of Executives, Robert John Gaskill-Clemons

Walden Dissertations and Doctoral Studies

Organizational adaptability is critical to organizational survival, and executive leadership's inability to adapt to extreme disruptive complex events threatens survival. Scenario planning is one means of adapting to extreme disruptive complex events. In this qualitative interpretive phenomenological study, 20 executives who had lived experience with extreme disruptive complex events and applied scenario planning to help adapt participated in phenomenological interviews to share their experiences related to the application of scenario planning as a means adaptation to extreme disruptive complex events. Participants were from a single large organization with executives distributed throughout the United States and executives from 10 state agencies …


Strategies For Hiring Skilled Furniture Manufacturing Workers, Michael L. Simmons Jan 2018

Strategies For Hiring Skilled Furniture Manufacturing Workers, Michael L. Simmons

Walden Dissertations and Doctoral Studies

In April 2013, the U.S. unemployment rate was 7.6% and did not drop as quickly in the recent recession as in past recessions. The Unemployment and Job Creation Program study informed readers that many employers could not find qualified workers. The purpose of this qualitative multiple case study was to explore hiring managers' strategies to locate and hire skilled workers in the furniture manufacturing industry. The target sample included 3 furniture manufacturers located in Huntsville, Alabama who have successfully developed and implemented strategies for hiring skilled workers. The skill shortage theory was the conceptual framework for this study. In the …


Strategies For Adopting Additive Manufacturing Technology Into Business Models, Robert Martens Jan 2018

Strategies For Adopting Additive Manufacturing Technology Into Business Models, Robert Martens

Walden Dissertations and Doctoral Studies

Additive manufacturing (AM), also called 3-dimensional printing (3DP), emerged as a disruptive technology affecting multiple organizations' business models and supply chains and endangering incumbents' financial health, or even rendering them obsolete. The world market for products created by AM has increased more than 25% year over year. Using Christensen's theory of disruptive innovation as a conceptual framework, the purpose of this multiple case study was to explore the successful strategies that 4 individual managers, 1 at each of 4 different light and high-tech manufacturing companies in the Netherlands, used to adopt AM technology into their business models. Participant firms originated …


Small Business Restaurant Marketing Strategies For Sustainability, Lyle John Hubbard Jan 2018

Small Business Restaurant Marketing Strategies For Sustainability, Lyle John Hubbard

Walden Dissertations and Doctoral Studies

Approximately 52% of food and accommodation businesses survive 5 years or more. Small business restaurant owners face greater challenges in marketing and sustainability than larger and well-established chain restaurants. The purpose of this multiple case study was to explore the successful marketing strategies of small business restaurant owners who sustained their businesses 5 years or more. The population was small business restaurant owners in Eugene, Oregon. The conceptual framework for this study was Porter's 5 forces. Data collection included semistructured interviews with 4 business owners, and data analysis consisted of coding and thematically analyzing interview data and data collected from …


Small Business Sustainability Strategies, Wayne A. Fillingim Jan 2018

Small Business Sustainability Strategies, Wayne A. Fillingim

Walden Dissertations and Doctoral Studies

Small businesses provide 48% of private-sector jobs in the United States and play a vital role in the country's economic growth and development. Only half of U.S. small businesses survive for longer than 5 years. The purpose of this qualitative multiple-case study was to explore sustainability strategies managers of small oilfield service companies used to sustain their business for longer than 5 years. Data were collected from semistructured interviews with 10 managers--one manager from each of 10 different oilfield service companies located in the Rocky Mountain region of the United States and from review of publicly available documents and archived …


Successful Climate Change Strategies In Corporate Farming In North America, Deann Renee Reaves Jan 2018

Successful Climate Change Strategies In Corporate Farming In North America, Deann Renee Reaves

Walden Dissertations and Doctoral Studies

The impact of climate change on agriculture is evident in changing growing seasons, crop yield, crop quality, and even complete crop losses. Changing climate conditions negatively affect the profitability of agricultural organizations. This study was a single descriptive case of one agricultural corporation in the western United States. The purpose was to identify and explore successful climate change-based sustainability strategies. The conceptual framework for this study was legitimacy theory. The data collection methods consisted of a semistructured interview of a corporate exectutive and obtaining corporate documents, including the annual report from the company's website. Data were analyzed using content analysis …


Strategies To Reduce Maquiladora Employee Absenteeism In Mexico, Antonio Jose Cachazo Jan 2018

Strategies To Reduce Maquiladora Employee Absenteeism In Mexico, Antonio Jose Cachazo

Walden Dissertations and Doctoral Studies

Employee absenteeism is a costly problem, affecting organizations' ability to deliver products and services. Finding strategies managers use to help reduce employee absenteeism is critical to sustain operational capacity, control labor costs, and to achieve organizational success. Drawing from the Herzberg 2-factors theory, the purpose of this qualitative case study was to explore strategies implemented by six business organizations to reduce employee absenteeism in the maquiladora industry in Mexico. Through semistructured interviews, 11 management participants shared strategies implemented to reduce absenteeism. In addition, other data sources, such as organizational policies, management graphs, and meeting minutes were used. Data were coded …


Cash-Flow Management Strategies In Small And Medium-Sized Occupational Health Enterprises, Sibongiseni Selby Myeni Jan 2018

Cash-Flow Management Strategies In Small And Medium-Sized Occupational Health Enterprises, Sibongiseni Selby Myeni

Walden Dissertations and Doctoral Studies

Small businesses are critical to the success of a country's economy. The leaders of the South African government focus on the role of small and medium-sized enterprises (SMEs) to boost the economy and eradicate inequality, poverty, and unemployment. However, the sustainability track record of South African SMEs remains one of the worst records in the world. Therefore, it is essential that stakeholders improve the sustainability of SMEs. Using the resource-based view conceptual framework, the aim of this multiple case study was to explore the strategies that occupational health SME leaders use to manage cash flow to achieve sustainability for longer …


Successful Strategies Ministers Use To Obtain And Manage Foundation And Government Grants, Rebecca I. Payne Jan 2018

Successful Strategies Ministers Use To Obtain And Manage Foundation And Government Grants, Rebecca I. Payne

Walden Dissertations and Doctoral Studies

Ministers need a strategy for applying for the millions of dollars in grants available to churches for programs that will benefit communities. The purpose of this multiple case study was to explore the strategies that Christian ministers use to obtain and manage government and foundation grants. The conceptual frameworks were an emergent strategy and the ladder of accountability. Data were gathered from semistructured interviews with 4 Christian ministers in New York State and reviews of sample monthly and quarterly grant accountability reports. Selective coding was the data analysis process. The 3 major themes that emerged from the data analysis were …


Strategies To Sustain Small And Medium-Size Manufacturing Enterprises In Jamaica, Hugh Anthony Blake Jan 2018

Strategies To Sustain Small And Medium-Size Manufacturing Enterprises In Jamaica, Hugh Anthony Blake

Walden Dissertations and Doctoral Studies

Jamaica's small and medium-sized enterprises (SMEs) have a high failure rate. In 2016, the Global Entrepreneurship Monitor (GEM) recorded Jamaica's SME start-up rate at 4.06% and the discontinuance rate at 9%. The purpose of this qualitative descriptive multiple case study was to explore the strategies some Jamaican SME owners used to achieve business sustainability in the manufacturing sector for longer than 5 years of operation. The conceptual framework used was the entrepreneurship theory, which provided insights into business sustainability. A purposive sample of 5 owners of SMEs who had achieved business sustainability in the manufacturing sector for longer than 5 …


Strategies For Motivating A Multigenerational Workforce, Avon Donnell Cornelius Jan 2018

Strategies For Motivating A Multigenerational Workforce, Avon Donnell Cornelius

Walden Dissertations and Doctoral Studies

The multigenerational workforce creates leadership challenges for business managers, and the members of each generational group have different factors that motivate them. Failure to motivate a multigenerational workforce can lead to decreased productivity, increased absenteeism, high turnover rates, and reduced profits. The purpose of this single case study was to explore the strategies that marketing managers in a Maryland-based marketing firm use to motivate a multigenerational workforce using Maslow's hierarchy of needs theory. The study comprised 7 marketing managers who have experience motivating a multigenerational workforce. The data collection process for this study consisted of semistructured interviews, observation, and member …


Strategies To Improve Business Performance With Information From Social Media, Taylor Chan Jan 2018

Strategies To Improve Business Performance With Information From Social Media, Taylor Chan

Walden Dissertations and Doctoral Studies

In the past 3 decades, China has experienced rapid economic growth. The China retail market reached renminbi (RMB) 29,651 billion in 2016, up by 10.4% from 2015. Using traditional ways that developed before the Internet era to acquire information regarding customers' changing preferences for products and services in a fast-moving business world is insufficient to support management in the retail industry to make informed strategic decisions. The purpose of this multiple case study was to explore successful customer-centric strategies that business leaders used to improve business performance with marketing information acquired from social media. The population comprised business leaders from …


Aluminum Production Costs: A Comparative Case Study Of Production Strategy, Joseph Nloga Ndjebayi Jan 2017

Aluminum Production Costs: A Comparative Case Study Of Production Strategy, Joseph Nloga Ndjebayi

Walden Dissertations and Doctoral Studies

Slumping world aluminum prices have energized some aluminum producers to institute strategies to reduce product costs. This multiple comparative case study explored the strategies used by 4 aluminum producers in Western Europe: 2 companies that have successfully reduced production costs and 2 companies that have not. Wicksteed's economic theory of production and production costs was the conceptual framework for this research. Data from the companies' strategic and industry reports and from interviews with 32 senior managers were analyzed using pattern finding and clustering, a recursive approach to data gathering and analysis established by Miles, Huberman, and Saldana. Six themes emerged: …


Effective Strategies Of Military Veteran Small Business Owners, John F. Groves Jan 2017

Effective Strategies Of Military Veteran Small Business Owners, John F. Groves

Walden Dissertations and Doctoral Studies

Small businesses owned by military veterans represent a source of new jobs, yet more than half of these businesses fail to survive beyond 5 years. These failures could lead to efforts to identify strategies that owners can use to avoid failure. The conceptual framework applied in this case study was the triple-loop learning theory. The purposive sampling included 7 military veterans who were small business owners who had sustained their small businesses more than 5 years. Data were collected using semistructured interviews and organization documents. Yin's 5-step process for data analysis compiling, disassembling, reassembling, interpreting, and concluding resulted in 4 …


Strategies Using The Affordable Care Act With Small Businesses In Northeastern Ohio, Donald White Jan 2017

Strategies Using The Affordable Care Act With Small Businesses In Northeastern Ohio, Donald White

Walden Dissertations and Doctoral Studies

Small business owners with 50 to 100 employees in the physical and mental health care industry face a primary challenge of implementing health insurance under the Patient Protection and Affordable Care Act (ACA) while sustaining their business. The purpose of this multiple case study was to explore the strategies small business owners use to provide health insurance coverage under the ACA and sustained business operations. Semistructured interviews took place in Northeastern Ohio with 3 business owners in the physical and mental health care industry to acquire health care without increasing service cost. The conceptual framework for this study was strategic …


Small Business Marketing Strategies For The First 5 Years, Shiina Pai Jan 2017

Small Business Marketing Strategies For The First 5 Years, Shiina Pai

Walden Dissertations and Doctoral Studies

Small businesses have an integral role in the U.S. economy and represent 99.7% of all employers in the United States; however, approximately 50% of small business start-ups fail within the first 5 years. Developing and implementing a well-formulated marketing strategy is critical to the success of business because a marketing strategy provides long-term benefits for a company's financial performance and increases the survival rate. The objective of this case study was to explore the marketing strategies that small retail business owners use to sustain their businesses for the first 5 years. The population was 5 successful retail-based small business owners …


Addressing Challenges Faced By Small Business Immigrant Entrepreneurs In Houston, Texas, Yahya Alghafir Jan 2017

Addressing Challenges Faced By Small Business Immigrant Entrepreneurs In Houston, Texas, Yahya Alghafir

Walden Dissertations and Doctoral Studies

Immigrant entrepreneurs play a significant role in the economic development of the United States. However, some small business immigrant entrepreneurs are less successful than small business nonimmigrant entrepreneurs. The purpose of this multicase study was to explore the strategies some small business immigrant entrepreneurs use to sustain and grow their businesses profitably. Using a purposeful sampling technique, the population for this study consisted of 5 small business immigrant entrepreneurs having sustained and grown businesses for a minimum of 5 years in Houston, Texas. The conceptual framework that grounded this study was a combination of Barney's resource-based theory and the Light's …


Knowledge Management Strategies For Competitive Advantage In The Convenience Foods Franchise Industry, Tiffany Moses Jan 2017

Knowledge Management Strategies For Competitive Advantage In The Convenience Foods Franchise Industry, Tiffany Moses

Walden Dissertations and Doctoral Studies

The lack of successful knowledge management (KM) practices significantly hinders competitive advantage in small businesses. This case study was designed to explore what effective KM strategies convenience foods franchise industry business owners or managers use to increase competitive advantage. The study population consisted of 7 fast food franchise owners or managers in or near the Research Triangle Park area of North Carolina. The cognitive model of KM was the conceptual framework that grounded the study. Face-to-face interviews were used for the data collection process. Data were organized into nodes and coded for thematic analysis. The 3 major themes that emerged …


Utilizing Corporate Governance In Strategy Formulation And Execution, Oladayo Ojo Jan 2017

Utilizing Corporate Governance In Strategy Formulation And Execution, Oladayo Ojo

Walden Dissertations and Doctoral Studies

Ineffective corporate governance is a leading cause of financial crises. Ineffectual corporate governance is mainly due to the lack of prudential and efficient supervision, which is symptomatic of board composition and the selection criteria of board members. The purpose of this single case study was to explore the strategies that banking leaders used to identify board selection criteria that ensures effective governance. The sample consisted of 4 business leaders at a bank located in California that remained profitable and did not have losses during the recent recession. The conceptual framework used for the study was agency theory. The data sources …


Strategies To Secure Sustainable Funding For Nonprofit Organizations, Jasmine Y. Hardy Jan 2017

Strategies To Secure Sustainable Funding For Nonprofit Organizations, Jasmine Y. Hardy

Walden Dissertations and Doctoral Studies

There are 1.4 million active nonprofit organizations in the United States; however, funding sustainability often forces nonprofit senior leaders into closure, which can lead to increased unemployment and decreased services provided to local communities. Nonprofit senior leaders seek help from scholars, at times, to identify strategies to secure sustainable funding sources, improve the sustainability of funding, or prevent or reverse losses of funding to their organizations. Through the conceptual lens of the general systems theory, the 2015-2016 Baldrige Excellence Framework and Criteria, and single- and double-loop learning, this single-case study explored strategies used to secure sustainable funding for nonprofit organizations …


Strategies For Entrepreneurs With Disabilities To Sustain A Successful Small Business, Terry L. Howard Jan 2017

Strategies For Entrepreneurs With Disabilities To Sustain A Successful Small Business, Terry L. Howard

Walden Dissertations and Doctoral Studies

In 2006, Congress appropriated $5 million to create a research-based policy and give technical assistance to agencies that achieved self-employment outcomes for entrepreneurs with disabilities (EWDs). A lack of information exists within the extant body of research on EWDs and the strategies they employ to develop successful businesses. The research design was a multiple case study format engaging 3 Michigan EWDs whose firms were profitable after at least 3 years of successful business operations. Tipu's conceptual framework of entrepreneurship was useful in understanding the basis for successful EWDs' strategies. Face-to-face interviews with EWDs and onsite observations of their business operations …


Strategies For U.S. City Government Enterprise Resource Planning System Implementation Success, Jennifer Miller Jan 2017

Strategies For U.S. City Government Enterprise Resource Planning System Implementation Success, Jennifer Miller

Walden Dissertations and Doctoral Studies

Strategies for enterprise resource planning (ERP) system implementation success have been a focus of scholars since the 1990s. Researchers have demonstrated that ERP system implementation could cause both system failures and organization failures, affecting both operations and stakeholders. The theory of constraints was the conceptual framework for this single qualitative case study that explored ERP system critical success factors (CSFs) and strategies U.S. city governments use to successfully implement ERP systems. One city government in New Mexico with a successful ERP system served as the case study's population. Data were collected from semistructured interviews and relevant documents and then open …


Effects Of Management Control Systems And Strategy On Performance Of Minority-Owned Businesses, Raymond Onyema Obinozie Jan 2016

Effects Of Management Control Systems And Strategy On Performance Of Minority-Owned Businesses, Raymond Onyema Obinozie

Walden Dissertations and Doctoral Studies

This study addressed the perceived relationships among management control systems, business strategy, and organizational performance in U.S. minority-owned manufacturing businesses. Hofer's contingency theory provided a framework for the study, which included a quantitative, survey-based correlational design. Research questions focused on the relationship between financial- and nonfinancial-based management control systems as well as low-cost leadership and differentiation strategies, and how these practices impacted organizational performance. A random sample of 1,000 participants was selected from a population of 2,583 minority-owned manufacturing businesses in the United States. Results of the principal component analysis, Pearson's zero order correlation coefficient, and multiple regression analysis indicated …


Strategy And Profitability: Managing Profits In Inflation Economy, Mohamed Jaffar Mohamed Sharaaz Jan 2016

Strategy And Profitability: Managing Profits In Inflation Economy, Mohamed Jaffar Mohamed Sharaaz

Walden Dissertations and Doctoral Studies

The inflation rate in Dubai, United Arab Emirates (UAE) rose to 5-year highs in 2014 and higher by 28% in the first half of 2015. This situation has challenged business managers to sustain business goals. Guided by Kaplan and Norton's balanced scorecard framework. the purpose of this multiple case study was to explore strategies business managers use to maintain profitability with rising operating costs. Two organizations in Dubai, United Arab Emirates were purposefully sampled for this multiple case study. Data were collected through multiple semistructured interviews of a single senior manager from each organization, then triangulated with company e-mails and …


Impact Of Regulatory Burden On Small Community Banks In Pennsylvania, Teresa L. Gregory Jan 2016

Impact Of Regulatory Burden On Small Community Banks In Pennsylvania, Teresa L. Gregory

Walden Dissertations and Doctoral Studies

Community bank managers are struggling with the implementation of the many new regulations promulgated over the past several years. The purpose of this qualitative multiple case study was to explore strategies community bank managers in Pennsylvania use to implement new financial regulations. The population of interest included all community banks in Pennsylvania. For purposes of this study, a community bank was defined in terms of an asset size less than $500 million. Two community banks in Pennsylvania were selected, and 3 participants at each bank were interviewed. The participants included the chief executive officer, the compliance manager, and a mortgage …


Small Retail Business Owner Strategies Needed To Succeed Beyond 5 Years, Colonel Jaime Solis Jan 2016

Small Retail Business Owner Strategies Needed To Succeed Beyond 5 Years, Colonel Jaime Solis

Walden Dissertations and Doctoral Studies

Small businesses accounted for 99% of the firms in private industry, provided 38% of the goods and services sold in the United States, and hired 55% of the labor force each year between 2012 and 2015. From 1993 to 2013, small firms accounted for 63% of new work generated while more than 50% of U.S. small businesses failed inside of 5 years and at least 20% failed during the first year. The purpose of this multiunit case study was to explore the strategies small retail businesses used to achieve sustainability beyond 5 years in a purposefully selected county in Virginia. …


Strategies Ontario Hospital Administrators Apply To Generate Non-Government Revenue To Remain Sustainable, Frank Pieter Martien Naus Jan 2016

Strategies Ontario Hospital Administrators Apply To Generate Non-Government Revenue To Remain Sustainable, Frank Pieter Martien Naus

Walden Dissertations and Doctoral Studies

Health care administrators in Ontario want to transform health care with a focus on improving efficiency and quality of care, yet they pay little attention to increasing revenue. The purpose of this qualitative case study was to explore strategies Ontario hospital administrators apply to generate nongovernment revenue to remain sustainable. The target study population consisted of 2 chief executive officers and 2 chief financial officers at Ontario academic research hospitals. The conceptual framework for this study included radical organizational change theory supported by complexity leadership theory, and grounded in an evidence-based approach. The researcher conducted open-ended semi-structured interviews and made …


Exploring Strategies To Gain Frontline Employee Buy-In During Change Initiatives In Manufacturing, Charles James Iv Jan 2016

Exploring Strategies To Gain Frontline Employee Buy-In During Change Initiatives In Manufacturing, Charles James Iv

Walden Dissertations and Doctoral Studies

The high failure rates of change initiatives threaten the sustainability of commercial printing operations. The focus of this qualitative multicase study was to research the strategies commercial printing managers use to succeed in gaining frontline employee buy-in during change initiatives to improve productivity and profitability in a manufacturing environment. The participants included four commercial printing managers from the Midwestern United States. Each manager had implemented successful change initiatives in the past 2 years and maintained profitability of the business for 12 months before the study. McGregor's (1960) Theory Y served as the basis for the conceptual framework. Data collection included …


Profitability And The Financial Strategies Of Women-Owned Small Businesses, Kellie J. Emrich Jan 2015

Profitability And The Financial Strategies Of Women-Owned Small Businesses, Kellie J. Emrich

Walden Dissertations and Doctoral Studies

The fastest growing segment of business development in the United States comes from small business start-ups, with 42% of these businesses being women owned. Women-owned businesses are annually 25% less profitable when compared to the average small business in the United States. Based on the theory of planned behavior, the purpose of this single exploratory case study was to investigate how women small business owners and their employees use financial strategies to increase the profitability of their businesses. Data came from semistructured interviews with 1 woman business owner and 5 business consultants who work for the women-owned small business. The …