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How It Professionals Acquire Soft Skills, Paul Majett Jan 2023

How It Professionals Acquire Soft Skills, Paul Majett

Walden Dissertations and Doctoral Studies

AbstractIn this study, I investigated how information technology (IT) professionals learn/acquire soft skills. Little is understood about how IT professionals describe and apply the soft skills that they consider necessary for their own employability. Exploring how IT professionals describe and apply soft skills is important to their future work and career advancement. The purpose of this basic qualitative study was to better understand how IT professionals learn/acquire soft skills. Bandura’s 1986, social learning theory served as the organizational conceptual framework of this study and guided the research question, which asked how IT professionals acquire learn/acquire soft skills. This research question …


Strategies To Increase Competitive Advantage In The Automotive Manufacturing Supply Chain, Amber Willis Jan 2023

Strategies To Increase Competitive Advantage In The Automotive Manufacturing Supply Chain, Amber Willis

Walden Dissertations and Doctoral Studies

Some automotive manufacturing supply chain leaders lack strategies that are needed to implement information technology (IT) systems. Business leaders are concerned with implementing IT systems to achieve and maintain a competitive advantage. Grounded in the resource-based view theory (RBV), the purpose of this qualitative single case study was to explore information system strategies used by leaders in the automotive manufacturing supply chain to achieve competitive advantage. Participants were five leaders of an automotive manufacturing supply chain organization who implemented IT systems. Data were collected through semistructured interviews and a review of organization project documents. Through thematic analysis, five themes were …


Strategies For Information Technology Small Business Owners To Sustain Beyond The First 5 Years, Edward Alan Rodarte Jan 2022

Strategies For Information Technology Small Business Owners To Sustain Beyond The First 5 Years, Edward Alan Rodarte

Walden Dissertations and Doctoral Studies

Small businesses are the foundation of an economy and spawn innovation, but small business owners fail at an alarming rate because they lack strategies to sustain business operations. Since 50% of small businesses fail within the first 5 years, small business sustainability research is critical to support small business owners. Grounded in entrepreneurial theory, the purpose of this multiple case study was to identify strategies information technology (IT) small business owners use to sustain operation beyond the first 5 years. The participants included four IT small business owners in the Southwestern United States who sustained operations beyond the first 5 …


Strategies For Implementing Critical Success Factors For Improving Information Technology Information Systems’ Performance In Financial Organizations, Sherri L. Williams Jan 2022

Strategies For Implementing Critical Success Factors For Improving Information Technology Information Systems’ Performance In Financial Organizations, Sherri L. Williams

Walden Dissertations and Doctoral Studies

Information technology infrastructure library (ITIL) business leaders lack strategies for implementing critical success factors (CSFs) to promote organizational effectiveness and project success. As a result, ITIL leaders may experience less project success if CSF strategies are not effectively implemented. Grounded in the balanced scorecard (BSC) theory, this qualitative multiple case study aimed to explore strategies ITIL business leaders use to implement CSFs successfully to improve organizational efficiency for project success. The participants comprised five ITIL business leaders in the financial industry located in the southwestern region of the United States who successfully implemented strategies to implement CSFs to improve organizational …


Strategies For Adoption Of Innovative Information Technology For Business Performance Improvement, James Melvin Smith Jan 2022

Strategies For Adoption Of Innovative Information Technology For Business Performance Improvement, James Melvin Smith

Walden Dissertations and Doctoral Studies

Business leaders do not often consider investing in informational technology (IT) to increase performance. These business leaders lack knowledge of innovative IT adoption strategies to expand their revenue and reduce costs to sustain a competitive advantage. Grounded in the technology-organization-environment (TOE) theory, the purpose of this qualitative multiple case study was to explore IT innovation adoption strategies business leaders use to increase performance. The participants were four successful business leaders selected from finalists for international entrepreneurial awards presented annually in the Mid-Atlantic region of the United States. The data were collected using semistructured telephone interviews, media releases, and online publications. …


Strategies To Implement Big Data Analytics In Telecommunications Organizations, Delton Aneato Jan 2020

Strategies To Implement Big Data Analytics In Telecommunications Organizations, Delton Aneato

Walden Dissertations and Doctoral Studies

Information Technology (IT) leaders who do not invest in big data projects may struggle to gain a competitive advantage and business insights to improve performance. Grounded in the Kotter’s change and Six Sigma models, the purpose of this qualitative multiple case study was to explore strategies IT leaders used to implement big data analytics successfully. The participants comprised 4 IT leaders from 2 telecommunication organizations in the United States of America, who effectively used strategies to promote and maximize competitive advantage using big data analytics. Data were collected from semistructured interviews, company documents, and project-related documents and were analyzed using …


Key Strategies For Successful Information Technology Projects, David Morris Jan 2020

Key Strategies For Successful Information Technology Projects, David Morris

Walden Dissertations and Doctoral Studies

AbstractThe successful implementation of information technology (IT) projects globally depends on the increasing reliance of project managers on IT innovations. Some project managers and business leaders do not possess the strategies to effectively manage and successfully implement IT projects. Grounded in coordination theory, the purpose of this qualitative multiple case study was to explore strategies used to successfully implement IT projects. Data were collected using semistructured interviews and from company documents. The participants comprised 6 IT project managers in Northeast Ohio who successfully implemented IT projects. Thematic analysis was used to analyze the data. Four themes emerged: communication amongst all …


Exploring Information Technology Return On Investment Reports For Planning, Budgeting, And Implementation, Constantine Bitwayiki Jan 2019

Exploring Information Technology Return On Investment Reports For Planning, Budgeting, And Implementation, Constantine Bitwayiki

Walden Dissertations and Doctoral Studies

The failure rate of new government information technology (IT) projects in developing countries is high, with 35% classified as total failures and approximately 50% as partial failures. The population for this study was 10 senior managers of a public sector organization in Uganda selected because of high IT project successes achieved through leveraging IT return on investment (ROI) reports. The purpose of this qualitative single-case study was to explore the strategies Ugandan senior public sector officials used to leverage IT ROI reports during planning, budgeting, and implementation of IT projects to reduce failure rates. The conceptual frameworks were the strategic …


Strategies For Successfully Managing Organizational It Projects, Joseph Rathbun Jan 2018

Strategies For Successfully Managing Organizational It Projects, Joseph Rathbun

Walden Dissertations and Doctoral Studies

Over 70% of information technology (IT) projects in large organizations in the United States run over budget or fail to reach completion primarily due to a lack of effective strategies. The purpose of this single case study was to explore strategies that IT project managers used to successfully complete IT projects. Hersey and Blanchard's situational leadership theory was the conceptual framework. Purposive sampling method was used to identify 2 successful IT project managers in Central Texas. Data gathered from semistructed interviews and collected from publicly available documents were analyzed using coding techniques, constant comparison, and key word phrases. Member checking …


Strategies For Healthcare Payer Information Technology Integration After Mergers And Acquisitions, Kishore Maranganti Jan 2018

Strategies For Healthcare Payer Information Technology Integration After Mergers And Acquisitions, Kishore Maranganti

Walden Dissertations and Doctoral Studies

Despite the high rate of failure in merger and acquisition (M&A) transactions, many organizations continue to rely on M&As as their primary growth strategy and to address market competition. The purpose of this qualitative single case study was to explore strategies managers from a large healthcare payer in the midwestern United States used to achieve operational and strategic synergies during the postacquisition information technology (IT) integration phase. Haspeslagh and Jemison's acquisition integration approaches model was the conceptual framework for the study. Methodological triangulation was established by analyzing the data from the semistructured interviews of 6 senior executives and 6 IT …


Strategies Certified Project Management Professionals Use To Prevent Counterproductive Behavior, Lisa Annika Christin Hansson-Vazquez Jan 2018

Strategies Certified Project Management Professionals Use To Prevent Counterproductive Behavior, Lisa Annika Christin Hansson-Vazquez

Walden Dissertations and Doctoral Studies

Project managers who fail to apply strategies to prevent counterproductive work behavior in information technology projects could negatively affect users, budget costs, timelines, or projects. The purpose of this multiple case study was to explore strategies that project managers used to prevent counterproductive work behavior that put project success at risk. Social learning theory was the conceptual framework for this study. Data were collected through document review of published Project Management Institute (PMI) material as well as semistructured interviews with 10 project managers who were members of a PMI chapter in the southeastern United States, and who held a project …


Strategies To Improve Engagement Among Public Sector Information Technology Employees, Michelle Dawn Benham Jan 2017

Strategies To Improve Engagement Among Public Sector Information Technology Employees, Michelle Dawn Benham

Walden Dissertations and Doctoral Studies

Disengaged employees decrease organizations' efficiencies and profitability. Engaged employees provide greater productivity and performance while being less likely to incur job burnout and exhaustion. However, public sector organizational leaders still struggle to engage their information technology (IT) employees. Partnering with a large public sector organization in the Phoenix, Arizona, metropolitan area, in a case study design, this study explored the strategies that public sector business leaders use to increase productivity through engaging IT employees. The conceptual framework for this study was the job demands-resources framework. Four participants were selected through purposeful sampling from a population of 7 IT leaders who …


The Relationship Between Technology Threat Avoidance And Innovation In Health Care Organizations, Melvin R. Fenner Jr Jan 2017

The Relationship Between Technology Threat Avoidance And Innovation In Health Care Organizations, Melvin R. Fenner Jr

Walden Dissertations and Doctoral Studies

Most leaders of healthcare delivery organizations have increased their rate of technological innovation, but some still struggle to keep pace with other industries. The problem addressed in this study was that senior leaders in some rural ambulatory healthcare facilities failed to innovate, even with recent healthcare technological innovations, which could lead to increased medical errors and a loss of efficiency. The purpose of the study was to examine if a relationship exists between the avoidance of technology threats by senior leaders in ambulatory healthcare organizations and the innovation propensity of the organization. Technology threat avoidance theory served as the theoretical …


The Core Competencies Necessary For Global Information Technology Project Management, Gregory Michael Von Schleh Jan 2017

The Core Competencies Necessary For Global Information Technology Project Management, Gregory Michael Von Schleh

Walden Dissertations and Doctoral Studies

Global information technology (IT) project management organizations can create more value in their operations by presenting the core competencies possessed by global IT project managers (PMs) who are successful in their respective projects. The purpose of this multiple case study was to explore the core competencies and business strategies that IT PMs use to meet global IT project deadlines and budgets. This study involved 5 IT PMs from the Pacific Northwest (United States and Canada) who increased the quality of outsourced IT projects from 4 different companies. The data collection method included in-person semistructured interviews of participants and review of …


Adoption Of Information And Communication Technology In Nigerian Small- To Medium-Size Enterprises, Kessington Enaye Okundaye Jan 2016

Adoption Of Information And Communication Technology In Nigerian Small- To Medium-Size Enterprises, Kessington Enaye Okundaye

Walden Dissertations and Doctoral Studies

Small- to medium-size enterprises (SMEs) play a vital role in a dynamic economy through job creation, poverty alleviation, and socioeconomic development in developed and developing countries. The purpose of this multiple case study was to explore how SME leaders in Lagos, Nigeria, adopted information and communication technology (ICT) as a business strategy to increase profitability and compete globally. Organizational leaders have adopted ICT so that their organizations can become more efficient, effective, innovative, and globally competitive. This study involved 4 SMEs that had successfully implemented ICT. The participants included 5 SME leaders from each of the SMEs. The data collection …


Challenges And Implications Of Implementing Strategic Intelligence Systems In Mexico, Hector De Jesus Rivera Ochoa Jan 2016

Challenges And Implications Of Implementing Strategic Intelligence Systems In Mexico, Hector De Jesus Rivera Ochoa

Walden Dissertations and Doctoral Studies

Business intelligence (BI) allows companies to make faster and better-informed decisions. Unfortunately, implementing BI systems in companies in developing countries is minimal. Limited and costly access to the technology, coupled with the cultural background affecting how people perceive BI, has restricted such implementations. The purpose of this phenomenological study was to explore and describe the lived experiences of chief executive officers (CEOs) in northern Mexico to obtain insight into the challenges of implementing BI systems. Research questions focused on the reasons behind the lack of BI systems implementation and the challenges faced by these officers when implementing a new system. …


Exploring Strategies For Retaining Information Technology Professionals: A Case Study, Shannon J. Thomas Jan 2015

Exploring Strategies For Retaining Information Technology Professionals: A Case Study, Shannon J. Thomas

Walden Dissertations and Doctoral Studies

In the 21st century, retaining information technology (IT) professionals is critical to a company's productivity and overall success. Senior IT leaders need effective strategies to retain skilled IT professionals. Guided by the general systems theory and the transformational leadership theory, the purpose of this qualitative exploratory case study was to explore the retention strategies used by 2 senior IT leaders in Atlanta, Georgia to retain IT professionals. Semistructured interviews were employed to elicit detailed narratives from these IT leaders on their experiences in retaining IT professionals. A review of company documents, as well as member-checking of initial interview transcripts, helped …


Employees' Perceptions Of Managerial Transformational Leadership Behaviors And Effectiveness Among Information Technology Managers, Olusesan Ogunsakin Jan 2015

Employees' Perceptions Of Managerial Transformational Leadership Behaviors And Effectiveness Among Information Technology Managers, Olusesan Ogunsakin

Walden Dissertations and Doctoral Studies

The selection of effective leaders is critical to improving organizations' performance in the current dynamic global business landscape; however, the inadequacy of leadership selection criteria in many organizations had led to an increase in the rate of chief executive officers' dismissals within the last 3 decades in the United States. The purpose of this correlational study was to examine the relationship between employees' assessments of their managers' transformational leadership behaviors and employees' perceptions of managerial leadership effectiveness for improved leadership selection. Bass' transformational leadership theory and Herzberg's motivation-hygiene theory guided the study with data gathered, using an online survey, from …


Supporting And Securing Personal Mobile Devices Within An Existing Information Technology Environment, George Allen Patton Jan 2014

Supporting And Securing Personal Mobile Devices Within An Existing Information Technology Environment, George Allen Patton

Walden Dissertations and Doctoral Studies

Personal mobile devices are becoming integrated into the daily operations of business. Managers are realizing that employees who are allowed to use personal mobile devices to access corporate information systems may reduce costs as users buy their own devices. The problem was that managers have a limited understanding of the need to secure or support personal mobile devices. The purpose of this survey study was to examine the relationship between employees' desire to use personal mobile devices and corporation needs for security and support. Hypotheses were tested by examining the relationships between the requirement to support and secure personal mobile …