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Full-Text Articles in Business
Decreasing Voluntary Employee Turnover In The Hospitality Industry, Andrew Anderson
Decreasing Voluntary Employee Turnover In The Hospitality Industry, Andrew Anderson
Walden Dissertations and Doctoral Studies
The purpose of this qualitative multiple case study was to explore the strategies general managers of full-service hotels used to reduce voluntary frontline employee turnover. The conceptual framework for this study was Herzberg's motivation-hygiene theory. The 3 participants were hotel general managers in the midwestern region of the United States. Data were collected through semistructured interviews with 3 purposefully selected hotel general managers and by reviewing company documents. Data analysis consisted of gathering the data, coding for emergent themes, compiling the data into common codes, organizing the data into themes, interpreting the meaning, and reporting the themes. Four themes emerged …
Management Strategies For Reducing Voluntary Employee Turnover In Small Professional Service Firms, David B. Morgan
Management Strategies For Reducing Voluntary Employee Turnover In Small Professional Service Firms, David B. Morgan
Walden Dissertations and Doctoral Studies
Replacing an employee can cost a firm as much as 200% of that employee's annual salary, and small business owners may be especially sensitive to voluntary employee turnover due to their limited resources. The purpose of this multiple case study was to explore the strategies that some owners of small professional services businesses in the midwestern region of the United States used to reduce voluntary employee turnover in their firms. The conceptual framework for this doctoral study was Barney's resource-based theory. Data were collected from 4 participants whose firms were at least 5 years old and had experienced lower turnover …