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Walden Dissertations and Doctoral Studies

2017

Leadership

Management Sciences and Quantitative Methods

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A Survey Comparison Of Virtual And In Situ Leadership Competencies, Christopher Wesley Wells Jan 2017

A Survey Comparison Of Virtual And In Situ Leadership Competencies, Christopher Wesley Wells

Walden Dissertations and Doctoral Studies

Leaders support many workplace configurations that do not rely on the collocation of leaders and followers and may exhibit different interaction competencies with employees. There was limited understanding about these leadership competencies required in virtual work environments. The purpose of this nonexperimental study was to examine the relationship between the percentages of time spent weekly as a virtual leader (IV) and 6 leadership competencies (DVs), such as a leader's vision and values. The theoretical framework was based on Sandstrom and Smith's legacy leadership model. Study participants were randomly selected from LinkedIn.com forums (N = 93). Data were collected using the …


Exploring The Performance Of The Financial Service Cooperative Industry In Grenada, Rachael Annette Brown Jan 2017

Exploring The Performance Of The Financial Service Cooperative Industry In Grenada, Rachael Annette Brown

Walden Dissertations and Doctoral Studies

The 2008 financial crisis impacted the Caribbean financial sector with declining liquidity and profitability, and return on assets falling to 0.7% from 2.6%. The purpose of this single case study was to explore strategies that credit union executives in Grenada used to consistently maintain profitability. The targeted study population consisted of four credit union executives responsible for operations, administration, and regulations in the financial service cooperative industry in Grenada. The social influence of power theory was the conceptual framework that grounded this study. The data collection process included semistructured interviews and document (annual reports and cooperative society laws) review. Data …


Dentists As Clinician Managers: Leadership Influences On Dental Team Empowerment And Engagement, Scott Hinckley Craven Jan 2017

Dentists As Clinician Managers: Leadership Influences On Dental Team Empowerment And Engagement, Scott Hinckley Craven

Walden Dissertations and Doctoral Studies

Leadership training is virtually nonexistent for dental students, and practicing dentists rarely engage in any form of leadership development, relying primarily on mentoring by senior colleagues and on-the-job experiences. Dentists serve in a hybrid role as clinicians and managers to provide quality dental care and establish a profitable business, respectively. This quantitative study investigated the ways in which the emotional intelligence (EI) and leadership styles of 16 dentist clinician managers (DCMs) affected their dental teams. Specifically, the effects of leadership style and EI of DCMs on individual psychological empowerment (PE), team PE, and employee engagement were explored. Team PE effects …


Succession Planning For Next Generation Business Leaders, Yetta Toliver Jan 2017

Succession Planning For Next Generation Business Leaders, Yetta Toliver

Walden Dissertations and Doctoral Studies

The ability to backfill leadership positions has become a key focus of business leaders since 2005 when the baby boom workforce started to age. An aging workforce threatens the capability of business leaders to develop leadership pipelines to ensure business success. Grounded by the social exchange theory, the purpose of this qualitative single case study was to explore successful strategies that technology services managers used to align core business objectives to improve succession planning at a technology services organization located in Dallas, Texas. Data collection and triangulation included semi structured telephone interviews with 12 technology services managers, company documents, and …


Effective Leadership And Nonprofit Sustainability, Vaughn Orsborne Gleaves Jan 2017

Effective Leadership And Nonprofit Sustainability, Vaughn Orsborne Gleaves

Walden Dissertations and Doctoral Studies

A sustainability plan of an organization is useless without effective leadership in its design and execution. The purpose of this case study was to explore strategies that church leaders having at least 7 continuous years of organizational fiscal sustainability and leadership used to ensure fiscal sustainability. The study included 8 face-to-face and 2 phone interviews with 4 senior pastors, 3 associate pastors, a treasurer, a finance committee chair, and a certified public accountant who lived in the Akron, Ohio area along with a review of documents including a leadership meeting agenda and financial committee meeting agenda, provided by study participants. …


Strategies For Catalyzing Workforce Engagement In Warehouse Operations, Jeannette Jackson-Martin Jan 2017

Strategies For Catalyzing Workforce Engagement In Warehouse Operations, Jeannette Jackson-Martin

Walden Dissertations and Doctoral Studies

In 2014, approximately 30% of the global workers viewed experiences in the workplace as positive and fulfilling, which results in increased productivity in the workplace. The purpose of this multiple case study was to explore strategies that some warehouse service center managers used to engage employees to higher levels of productivity. The population comprised of 7 warehouse service center managers in 2 companies located in the Riverport area in Louisville, KY. The conceptual framework for this study encompassed Kahn's employee engagement theory. Data were collected through semistructured interviews, organizational procedure handbooks, and direct observation to prompt detailed information about participants' …


Driving Strategies In Performance Excellence, Nathan Lawrence Jan 2017

Driving Strategies In Performance Excellence, Nathan Lawrence

Walden Dissertations and Doctoral Studies

Only a small number of U.S. businesses have implemented the Baldrige Criteria for Performance Excellence to improve their performance. The purpose of this multiple case study was to explore strategies that executive business leaders use to implement the Baldrige Criteria for Performance Excellence. The study population consisted of 6 business executives and 2 organizations in the U.S. state of Texas, all with experience in implementing the Baldrige Criteria for Performance Excellence. The theory of high performance work systems provided the conceptual framework for the study. Data were gathered from interviews and record reviews that were conducted within the organizations. Inductive …


Human Capital Strategies Of Leaders In The Food Service Industry, Olivia Patrice Chanté Miller Jan 2017

Human Capital Strategies Of Leaders In The Food Service Industry, Olivia Patrice Chanté Miller

Walden Dissertations and Doctoral Studies

High voluntary employee turnover in the food service industry often exceeds 60%. Some food service leaders lack strategies to motivate employees to stay with the organization. High voluntary employee turnover negatively affects organizational profitability due to increased employee replacement costs and reduced organizational productivity. The purpose of this multiple case study was to explore the human capital strategies successful food service leaders use to reduce voluntary employee turnover intentions. The target population consisted of 4 managers of 4 different casual dining restaurants in Winston-Salem, NC who successfully used human capital strategies to reduce voluntary employee turnover intentions. The conceptual frameworks …


Leading A Multigenerational Workforce In The Public Sector, Cynthia A. Thompson Jan 2017

Leading A Multigenerational Workforce In The Public Sector, Cynthia A. Thompson

Walden Dissertations and Doctoral Studies

One of the demographic changes in the workplace is the presence of multiple generations working together. Some managers may find leading a multigenerational workforce a challenge, because the generational cohorts may have different work values and approaches to work. The purpose of this qualitative case study was to explore how generational characteristics manifest in the workplace, how managers perceive a multigenerational workforce, and whether macro-level descriptions of generations creates stereotypes or recognizable indicators of behavior in the workplace. Mannheim's theory of generations and diversity management theory provided the conceptual framework for the study. Data were collected through interviews and a …


Why Leader-Member Exchange Is Important To Business Thinking, Linda Lou Coto Jan 2017

Why Leader-Member Exchange Is Important To Business Thinking, Linda Lou Coto

Walden Dissertations and Doctoral Studies

Leadership style affects the workforce and is one of many vital elements in business operations. Prior research suggests that leadership style can affect production outcomes and employee turnover ratios, yet scant evidence suggests the effect of leadership style on business thinking. This qualitative grounded theory study investigated the extent to which a leadership style known as LMX theory drives business thinking. The information gained from this study, including the effect on business thinking, may enhance how companies coach their leaders to interact with subordinates and improve production outcomes. Participants came from either private and public-sector companies or agencies. The sample …


Strategies To Sustain Positive Leader-Employee Relationships To Increase Productivity, Bont'e Twyman-Abrams Jan 2017

Strategies To Sustain Positive Leader-Employee Relationships To Increase Productivity, Bont'e Twyman-Abrams

Walden Dissertations and Doctoral Studies

Senior executive leaders face ongoing challenges assessing whether their leadership teams have the competencies to respond to rapidly changing business conditions resulting from negative leader-employee interactions. The purpose of this qualitative single-unit case study was to explore strategies that team leaders at an online, for-profit high school education system located in Delaware, used to sustain positive leader-employee relationships to increase employee productivity. The population consisted of 5 current team leaders (faculty members and executives) at the study site who had experienced team member losses, yet had implemented effective strategies to sustain positive leader-employee relationships and increased employee productivity. The conceptual …


A Comparison Between Administrative Leadership In Higher Education And Change-Oriented Leadership In Banks, Glenn King Jr Jan 2017

A Comparison Between Administrative Leadership In Higher Education And Change-Oriented Leadership In Banks, Glenn King Jr

Walden Dissertations and Doctoral Studies

Organizational environments continually change. Organizations that do not meet the demands for change do not survive. The required changes differ for banks versus universities, suggesting that leaders in each type of organization need to use unique styles to adapt to their unique environments. The purpose of this quantitative research study was to test a contingency theory of leadership that leaders of banks are change-oriented, whereas leaders of higher educational institutions are administrative in their style. The research questions dealt with differences in the uncertainty of internal operations and the external environment of banks versus universities, and the leadership style most …


Leadership Style And Organizational Citizenship Behavior In Community-Based Mental Health Facilities, Paula Ann Lucey Jan 2017

Leadership Style And Organizational Citizenship Behavior In Community-Based Mental Health Facilities, Paula Ann Lucey

Walden Dissertations and Doctoral Studies

A dramatic and historic evolution has occurred as mental health care has shifted from institutional-based care to community-based care. Framed by the social exchange theory, the purpose of this study was to identify the correlation of the leadership style of supervisors in residential care facilities with the organizational citizenship behavior of the residential care workers. The research questions focused on the correlation between the leadership styles and organizational citizenship behavior (OCB) with a secondary focus specifically on transformational leadership. Residential care workers in 3 states working in 65 facilities within a single organization completed 2 surveys: the Multifactor Leadership Questionnaire …


Management Contingencies Between Privately-Funded And Publically-Funded Broadcasting Organizations, Michael Godson-Amamoo Jan 2017

Management Contingencies Between Privately-Funded And Publically-Funded Broadcasting Organizations, Michael Godson-Amamoo

Walden Dissertations and Doctoral Studies

Organizations, for-profit or not-for-profit, continually assess demands from their internal and external stakeholders and adjust their operations and strategies for long term sustainability. Building on the classical contingency theory of organization, the purpose of this cross-sectional study was to identify the differences of operational values and principles between private and public broadcasting organizations; an additional goal was to examine how these organizations use their operating choices to adapt to their environment. In a comparative study design between for-profit and not-for-profit broadcasting organizations as independent variables, the focus of the study was to compare 3 groups of dependent variables regarding operational …


Servant Leadership And Its Effect On Employee Job Satisfaction And Turnover Intent, Dennis M. Mitterer Jan 2017

Servant Leadership And Its Effect On Employee Job Satisfaction And Turnover Intent, Dennis M. Mitterer

Walden Dissertations and Doctoral Studies

Experts expect a shortage of more than 900,000 nurses by 2022, according to the United States Bureau of Labor Statistics Employment Projections. Turnover in nursing contributes significantly to the shortage and often results from poor leadership of nurse managers. The purpose of this quantitative study was to investigate how servant leadership behaviors affected the psychological state and behavioral response of staff nurses as reflected by job satisfaction and turnover intention. Specifically, the research question addressed whether servant leadership positively contributes to the psychological states and the behaviors of staff nurses leading to greater job satisfaction. The study design was correlational, …


Influence Of Leadership Style On Leaders' Transition From Private To Public Sector, Lorinda Lee Jan 2017

Influence Of Leadership Style On Leaders' Transition From Private To Public Sector, Lorinda Lee

Walden Dissertations and Doctoral Studies

Leadership can improve the quality of work through motivation or degrade work through pressure. Leadership effectiveness depends on style and work environment. Differences in work environment may create challenges for leaders transitioning from private to public organizations. The purpose of this quantitative correlational study was to examine the relationship between leadership styles and ease of transition from private to public organizations. The study included the full-range leadership model as the theoretical foundation. Seventy-seven public sector employees in Ontario, Canada, participated in a survey to measure leadership style and effectiveness of transition from private to public sector. Results of multiple linear …


A Phenomenological Study On The Leadership Experience Of Teleworking Leaders, Patrice Ann Louie Jan 2017

A Phenomenological Study On The Leadership Experience Of Teleworking Leaders, Patrice Ann Louie

Walden Dissertations and Doctoral Studies

Technological advances and the desire for employees to improve work-life balance have contributed to the growth of telework. Finding and retaining effective leadership talent are critical needs of organizations. Recruitment and retention of leadership talent can be supported by access to perquisites such as the ability to telework. Although research on teleworking employees in general, and virtual team leaders, can inform the industry, few leadership models exist that specifically help understand what it takes to be a teleworking leader. The purpose of this phenomenological study of teleworking leaders filled this gap by examining the experiences of 12 teleworking leaders with …


Strategies To Improve Job Satisfaction And Reduce Voluntary Employee Turnover Of Nurses, Stewart Proctor Jan 2017

Strategies To Improve Job Satisfaction And Reduce Voluntary Employee Turnover Of Nurses, Stewart Proctor

Walden Dissertations and Doctoral Studies

Job satisfaction and employee turnover affect the health care industry in the form of overworked staff, inadequate health care, and loss of profits. In 2015, the United States health care industry had a shortage of over 923,000 registered nurses. Health care organizations lose an estimated $1.4 to $2.1 billion each year because of registered nurse (RN) turnover. These factors indicate that some managers lack the strategies to increase job satisfaction and reduce RN turnover. The purpose of this single case study was to use the Herzberg 2-factor theory to explore strategies 5 health care leaders use to improve nurses' job …


Effect Of Emotional Experiences On Emotional Intelligence Among U.S. Military Leaders, Robert S. Crosby Jan 2017

Effect Of Emotional Experiences On Emotional Intelligence Among U.S. Military Leaders, Robert S. Crosby

Walden Dissertations and Doctoral Studies

Military veterans may have constructive skills and abilities in emotional intelligence (EI) that assist in managing emergencies, crises, and relationships. However, according to U.S. government-employment statistics, the joblessness rate of military veterans is up to 400% higher than that of nonveterans. The paucity of research conducted on the relationship between EI and prolonged intense emotional experiences, such as those experienced during military deployments, lessens the abilities of these veterans to market their EI skills in the pursuit of employment. The purpose of this quantitative nonexperimental survey study was to observe, evaluate, and compare the Wong and Law Emotional Intelligence Scale …


Strategies Used By Nonprofit Leaders To Motivate Volunteers, Michael C. Williams Jan 2017

Strategies Used By Nonprofit Leaders To Motivate Volunteers, Michael C. Williams

Walden Dissertations and Doctoral Studies

A motivated volunteer workforce is essential to many nonprofit organizations and the success of the organizational leaders. The purpose of this qualitative single-case study was to explore motivational strategies used by 3 leaders of a nonprofit organization in Minnesota's Valley X through the conceptual lens of Maslow's theory of human motivation. Data were collected using semistructured interviews, organizational documents, and online databases. Using thematic analysis, 4 key themes emerged: process strengths, process opportunities, results strengths, and results opportunities. Open communication, appreciation events, building relationships, and recognition and rewards are strategies that nonprofit leaders can use to motivate their workforce, especially …


Improving Employee Engagement Through Strategic Planning By Human Resources Professionals, Victoria L. Benson Jan 2017

Improving Employee Engagement Through Strategic Planning By Human Resources Professionals, Victoria L. Benson

Walden Dissertations and Doctoral Studies

Turnover rates are climbing every year, with a lack of engagement cited as a top reason, costing employers money in lost productivity. Slightly over one-third of workers worldwide consider themselves engaged. Employers are at risk of losing top talent due to a lack of engagement. Business leaders need to adapt to changing engagement practices invoking human resources (HR) as a strategic business partner. This study focused on strategic planning tools HR leaders in used to increase employee engagement. Interviews with leaders in a small-sized cloud-based data storage company in the Southeast region of the United States, were analyzed to identify …


Leadership Practices That Improve The Workplace Safety Environment, Nathan Nomore Chikono Jan 2017

Leadership Practices That Improve The Workplace Safety Environment, Nathan Nomore Chikono

Walden Dissertations and Doctoral Studies

Inadequate leadership is the reason workplace accidents in the mining industry remain high, making the industry one of the most hazardous operational activities in the world. Unsafe leadership practices may result in death or injury to workers. A group of 30 mining company leaders from 3 gold mines in Zimbabwe revealed an exception to these hazardous practices, however, notable through their outstanding safety improvement records. To better understand what these practitioners were doing, this multicase study research design explored their strategies to improve the workplace safety environment in the mines. Data were collected using audio-recorded semistructured interviews and document analyses. …


How Does Organizational Culture Impact Rn Engagement, Veronica Anntionette Ruffin-Ellis Jan 2017

How Does Organizational Culture Impact Rn Engagement, Veronica Anntionette Ruffin-Ellis

Walden Dissertations and Doctoral Studies

Lack of RN engagement in the acute care setting can result in poor staffing, nursing shortages, increased stress levels for nurses and decreased morale. When nurses are not engaged in their work setting, quality of care suffers. A wide range of literature focuses on the importance of RN engagement; however, few health care organizations have taken the initiative to implement programs that foster RN engagement, demonstrating a gap in practice. This study examined the relationship between the levels of RN engagement and their perceptions of their organizational culture. Kolcaba's humanistic approach to meeting the needs of RN staff was used …


Stakeholders' Perceptions Of Ethical Leadership: Implications For Organizational Success, Adejobi Sunday Odeneye Jan 2017

Stakeholders' Perceptions Of Ethical Leadership: Implications For Organizational Success, Adejobi Sunday Odeneye

Walden Dissertations and Doctoral Studies

Leaders focus on the attainment of personal and organizational goals without consideration for the needs of stakeholders, especially those of followers. Ethical leadership (EL) studies' focus on leaders' perspectives represented a research gap that necessitated this study. Followers are the least researched among stakeholders; thus, this study explored EL from their viewpoints. Stakeholder theory, social learning theory, eudaimonia, and utilitarianism were the conceptual frameworks that guided this study. Twenty participants drawn from followers in a public organization in New Jersey were questioned about their experiences and expectations of EL using open-ended interview questions. Participants with shared experiences were selected based …


Functional And Dysfunctional Themes In Successful Peace Agreements Arising From Intractable Conflicts, Sharon Ryan Ryan Jan 2017

Functional And Dysfunctional Themes In Successful Peace Agreements Arising From Intractable Conflicts, Sharon Ryan Ryan

Walden Dissertations and Doctoral Studies

An important challenge facing humanity today is to determine how to resolve intractable conflicts. Intractable conflicts are intensely violent conflicts that are difficult to resolve and last at least one generation. The purpose of this study was to explore the themes leaders used in resolving intractable conflicts by writing peace agreements, which achieved at least a ninety percent implementation rating by the Kroc Institute for International Peace Studies at the University of Notre Dame. The research questions focused on the distribution of societal themes defined by Bar-Tal as present within societies experiencing an intractable conflict. This study used a multicase …


Strategies For Exploring: Acat Iii Requirement Approval Process, Donald E. Schlomer Jan 2017

Strategies For Exploring: Acat Iii Requirement Approval Process, Donald E. Schlomer

Walden Dissertations and Doctoral Studies

The United States Congress mandated the Secretary of Defense develop a strategy to streamline the joint capabilities integrated development system (JCIDS). The purpose of this qualitative single case study was to explore strategies that senior U.S. Army Commanders might use to reduce the approval time for an acquisition category (ACAT) III need document in the JCIDS. Data came from historical documents and semistructured interviews of 30 ACAT III requirement writers and senior U.S. Army commanders with expertise in JCIDS. The conceptual framework was Goldratt's theory of constraints. Miles, Huberman, and Saldana's data analysis method was used to identify themes. Six …


Nonprofit Sustainability: How Does Departure Of A Founding Leader Impact Outcomes?, Lauren Mcindoo Jan 2017

Nonprofit Sustainability: How Does Departure Of A Founding Leader Impact Outcomes?, Lauren Mcindoo

Walden Dissertations and Doctoral Studies

There is a high failure rate among local community-based nonprofit human service organizations in New York State, which may lead to service gaps in communities. Increasing sustainability may reduce these gaps and allow nonprofits to continue following the first leadership transition. Using McGregor's human resource theory as the guide, the purpose of this phenomenological study was to explore the relationship between leadership succession planning and how departure of founding leaders impacts the sustainability of nonprofits. Data were collected through interviews with 16 leaders that included departing founding leaders, successors, and 2 board members in 4 local community-based nonprofit human service …


Leadership Development For The Formal Nurse Leader, Lori Neu Jan 2017

Leadership Development For The Formal Nurse Leader, Lori Neu

Walden Dissertations and Doctoral Studies

Nurse leaders are essential to the advancement of healthcare because of their ability to bridge the gap of knowledge between clinical practice and the business of healthcare. Developing nurse managers is imperative to the future of nursing given their influential role in healthcare. The central topic of exploration in the project was how nurse managers use the American Organization of Nurse Executives (AONE) Nurse Manger Inventory Tool to assess their management skills after exposure to the leadership development program currently available to them. In this project, the novice to expert theory was used to evaluate the existing leadership development program …


Clergy Academic Management Training In Non-Denominational Faith-Based Organizations, Patricia Anne Jenks-Greene Jan 2017

Clergy Academic Management Training In Non-Denominational Faith-Based Organizations, Patricia Anne Jenks-Greene

Walden Dissertations and Doctoral Studies

There is little research about how clerics manage and lead small to midsized non-denominational nonprofit organizations. The rate of clergy failures in non-denominational organizations has left many questions about what is needed to create organizational success. The purpose of this qualitative phenomenological study was to explore the lived experiences and perceptions of clergy manager-leaders' management training in non-denominational organizations. Fourteen full-time clerics from Bloomingdale, Georgia, Rincon, Georgia, and Savannah, Georgia participated in face-to-face semi-structured interviews. The data analysis process involved the use of Edward and Welch's extension of Colaizzi's data analysis procedures, which resulted in the emergence of 4 themes. …


Leadership Strategies And Employee Performance Within Small Business, Letica Carla Sellers Jan 2017

Leadership Strategies And Employee Performance Within Small Business, Letica Carla Sellers

Walden Dissertations and Doctoral Studies

The survival of the small business industry is important to the United Sates workforce and economy. The purpose of this multiple case study was to explore leadership strategies of 2 small business managers in a manufacturing setting who had a demonstrable record of improving employee performance to meet organizational goals. The conceptual framework for this study was Burns and Bass's transformational leadership theory. The small business managers were from 2 small manufacturing plants in the coastal plains region of South Carolina. Data were collected from semistructured interviews, archival documents, and observations of the managers during their daily activities. Data analysis …