Open Access. Powered by Scholars. Published by Universities.®

Business Commons

Open Access. Powered by Scholars. Published by Universities.®

Articles 1 - 27 of 27

Full-Text Articles in Business

Exploring Strategies For Measuring Team Innovation In Small Financial Business, Kimberly Nicole Whitt Jan 2023

Exploring Strategies For Measuring Team Innovation In Small Financial Business, Kimberly Nicole Whitt

Walden Dissertations and Doctoral Studies

Small financial business leaders cannot maintain a competitive advantage without effectively measuring work team innovation. The purpose of this qualitative exploratory multiple case study was to explore the strategies that small financial business leaders use to measure work team innovation to maintain a competitive advantage. The conceptual framework undergirding this study was Schumpeter’s innovation management theory. The research question asked what strategies small financial business leaders use to effectively measure work team innovation to maintain a competitive advantage. Interview data were collected from 15 small financial business leaders who employ less than 100 employees in Madison, Chester, Gibson, Henderson, and …


Riders’ Lived Experiences About Ride-Sharing On The Concept Of Customer Trust In The Choice Of Rides In Dallas, Texas, Winston Randolph John Jan 2023

Riders’ Lived Experiences About Ride-Sharing On The Concept Of Customer Trust In The Choice Of Rides In Dallas, Texas, Winston Randolph John

Walden Dissertations and Doctoral Studies

A business’s long-term success is dependent on the ability to build and maintain customer trust. Failed projects within the sharing economy, which ride-sharing is part of, suggest distrust of the services and products of sharing economy companies. The purpose of this qualitative phenomenological study was to explore the lived experiences of riders using ride-sharing regarding the concept of customer trust in Dallas, Texas. The conceptual framework for this study was the theory of planned behavior. Interview data were gathered from 15 participants who met the inclusion requirements of being a rider with Uber or Lyft with ride experiences before, during, …


Strategies Leaders Of Stem-Focused Education Nonprofit Organizations Use To Engage Hiring Corporations, Andrew Kanas Jan 2022

Strategies Leaders Of Stem-Focused Education Nonprofit Organizations Use To Engage Hiring Corporations, Andrew Kanas

Walden Dissertations and Doctoral Studies

Some leaders of nonprofit Science Technology Engineering and Math (STEM) focused nonprofit education organizations lack strategies to engage STEM-focused hiring corporations to support their organizations’ missions. Nonprofit leaders are concerned about engaging individuals, organizations, and government entities to help support sustainability. Grounded in human capital theory, the purpose of this qualitative single case study was to explore strategies leaders of nonprofit STEM-focused education organizations use to engage STEM-focused hiring corporations to support their nonprofit organizations’ mission. The participants consisted of five board members of a nonprofit partner organization in the U.S. state of Florida who successfully managed STEM-focused stakeholder engagement. …


Strategies For Increasing The Sustainability Of Small Restaurant Business, Sahara J. Givens-Evans Jan 2022

Strategies For Increasing The Sustainability Of Small Restaurant Business, Sahara J. Givens-Evans

Walden Dissertations and Doctoral Studies

Small business owners who operate in the restaurant industry face many challenges and sometimes succumb to failures. Identifying solutions to avoid failure is important and will strengthen this community of entrepreneurs and help in terms of creating sustainability strategies. Grounded in Richard Cantillon’s entrepreneurship theory, the purpose of this qualitative multiple case study was to explore strategies small business owners in the restaurant industry use to sustain business beyond 5 years. Participants included six small restaurant business managers who survived beyond 5 years and specialized in fast-casual food service within Chicago. Data were collected using semi-structured interviews and participant reflections. …


Strategies For Banks Anti-Money Laundering/Counter-Terrorism Finance Compliance Programs To Protect Financial Systems, Pamela L. Connell Jan 2022

Strategies For Banks Anti-Money Laundering/Counter-Terrorism Finance Compliance Programs To Protect Financial Systems, Pamela L. Connell

Walden Dissertations and Doctoral Studies

Ineffective implementation of anti-money laundering (AML) compliance programs exposes the vulnerability of banks’ and increases the threats of money laundering and terrorist financing. The banking community must address the threat of money laundering and terrorism finance to protect the global financial system from abuse. Grounded in the fraud management lifecycle theory, the purpose of this qualitative multiple case study was to explore strategies to reduce threats of money laundering and terrorist financing. Data were collected from semistructured interviews, a review of bank policy documents, and previous Bank Secrecy Act (BSA) cases. The participants comprised six BSA/AML compliance officers at banks …


Strategies To Reduce Technostress On Corporations’ Employees, Kenneth Michael Coble Jan 2022

Strategies To Reduce Technostress On Corporations’ Employees, Kenneth Michael Coble

Walden Dissertations and Doctoral Studies

Technostress is a phenomenon that hurts the performance of corporations and employees. Technology managers must identify strategies to reduce technostress, as technostress causes employee burnout and absenteeism, reducing employee performance and the corporation’s productivity and ability to remain financially stable. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore leadership strategies technology managers use to minimize technostress. The participants were nine business leaders in the United States who implemented strategies to minimize technostress. Data were analyzed using Yin’s five components of case study data analysis. Five main themes were identified: (a) tech-break; focus …


Complexity Thinking And Broadband Internet Penetration In Lagos, Nigeria, James Hyacinth Akpoja Jan 2021

Complexity Thinking And Broadband Internet Penetration In Lagos, Nigeria, James Hyacinth Akpoja

Walden Dissertations and Doctoral Studies

Considering the speed at which information and knowledge can transverse nations and organizations, the importance of broadband Internet connectivity cannot be overstated. The general problem is that the Nigerian broadband Internet penetration is considerably low, at 33% compared to other parts of the world. The specific problem is that community members and leaders have the behavioral intention to allow broadband Internet infrastructure deployment (BIID) at the local community level in Lagos. The purpose of this quantitative correlational study was to examine the relationship between perceived usefulness (PU), perceived benefits (PB), perceived ease of use (PEoU), and perceive security (PS), and …


Strategies For Technology Selection In The Retail Sector, Dare Oke Jan 2021

Strategies For Technology Selection In The Retail Sector, Dare Oke

Walden Dissertations and Doctoral Studies

Some small retail business owners lack strategies to select the appropriate technology to achieve sustainable competitive advantages, which is why some small businesses fail. Grounded in the resource-based theory, the purpose of this qualitative multiple case study was to explore the strategies small retail business owners use to choose the appropriate technology to achieve sustainable competitive advantages. The participants comprised seven small retail business owners in the U.S. state of New Jersey who successfully implemented strategies to select the appropriate technology for their organization’s success. Data were collected through semistructured interviews and observations of the business owners’ technological footprints. Data …


Achieving Profitability In Global Small Business Supply Chain Management, Cheryl A. Mccloud Jan 2020

Achieving Profitability In Global Small Business Supply Chain Management, Cheryl A. Mccloud

Walden Dissertations and Doctoral Studies

Supply chain managers of small and medium-sized enterprises face cost inefficiencies in meeting human, physical, and technology capital requirements. Small and medium-sized enterprise supply chain managers who fail to implement cost-efficiency strategies risk jeopardizing profitability. Grounded in the chaos theory, the purpose of this qualitative single case study was to explore the successful strategies SME supply chain managers used to create cost efficiencies to remain profitable. Participants were 3 corporate supply chain managers of a small and medium-sized international enterprise located in central Florida who were successful at creating cost efficiencies to remain profitable. The data collection process included face-to-face …


Marketing Strategies That Chinese Business Leaders Use To Increase Sales Of Smartphones, Byron Edward Johns Jan 2020

Marketing Strategies That Chinese Business Leaders Use To Increase Sales Of Smartphones, Byron Edward Johns

Walden Dissertations and Doctoral Studies

Chinese smartphone manufacturing business leaders are experiencing difficulties associated with entering into the U.S. market, partly because of U.S. government concerns that the technology could be used by the Chinese government to gather intelligence. Grounded in Rogers’ diffusion of innovation theory, the purpose of this qualitative multiple case study was to explore marketing strategies Chinese smartphone marketing business leaders used to increase their smartphone sales in the United States. Data were collected from semistructured interviews and company documents from 3 Chinese smartphone marketing business leaders with successful experience in using marketing strategies to increase their smartphone sales in the United …


Employee Lack Of Acceptance Of Technological Change, Monique Loyce Edwards Jan 2019

Employee Lack Of Acceptance Of Technological Change, Monique Loyce Edwards

Walden Dissertations and Doctoral Studies

Approximately 70% of technology projects fail, which negatively impacts resources, productivity, and organizational profitability because of employees' lack of acceptance of technological change. The purpose of this single case study was to explore strategies some midlevel managers used to improve employees' lack of acceptance of technological change. The conceptual framework for this study was the technology acceptance model. Data were collected from semistructured interviews with 5 participants from a local government organization in the southwestern region of the United States and review of organizational documentation. Data analysis included Yin's 5 phases, methodological triangulation, and theme identification. Four themes emerged from …


Strategies For Using Information And Communication Technologies To Improve Profitability, Rodney Mciver Jan 2019

Strategies For Using Information And Communication Technologies To Improve Profitability, Rodney Mciver

Walden Dissertations and Doctoral Studies

Small business owners in a range of industries continually adapt to take advantage of technological developments in accounting, marketing, and communication. The purpose of this multiple case study was to explore strategies that small business owners operating in the central region of North Carolina used to implement information and communication technology (ICT). Roger's diffusion of innovation theory grounded the study. Data collection included face-to-face semistructured interviews with 6 owners of small businesses who successfully implemented ICT, field notes from site observations, and reviews of participant websites. Interviews were transcribed and participants were engaged in member checking. Data were analyzed using …


An Aging Workforce And The Technology Gap: An Exploratory Multiple Case Study, Julie Sulene Francis-Pettway Jan 2019

An Aging Workforce And The Technology Gap: An Exploratory Multiple Case Study, Julie Sulene Francis-Pettway

Walden Dissertations and Doctoral Studies

A gap exists in the literature on the actual experiences of older workers with information and communication technology adoption in technology-infused workplaces. To inform organizations on how to more effectively support this employee group's adoption of technology, the purpose of this qualitative exploratory multiple case study was designed to gain a deeper understanding of the daily experiences of older workers when adopting and adapting to information and communication technologies in a technology-infused workplace. This study is framed by, first, the selection-optimization-compensation framework for successful aging and, second, the age-inclusive training design framework. Semistructured interviews with 8 participants, observational field notes, …


Factors Affecting Employee Persistence In An Online Management Development Certificate Program, Todd D. Chester Jan 2018

Factors Affecting Employee Persistence In An Online Management Development Certificate Program, Todd D. Chester

Walden Dissertations and Doctoral Studies

An important approach to prepare new managers for increased responsibility is participation in online management development programs; however, there is a lack of information about the factors that affect employee completion of these programs. This study addressed how chief executive officers (CEOs) can implement these programs to rapidly develop new managers who are qualified to serve in the leadership roles left behind by many retirees. This qualitative descriptive case study explored employees' perceptions about persistence in an online management development certificate program at a U.S. nonprofit organization. Herzberg's motivation-hygiene theory and Rovai's composite persistence model provided the conceptual framework for …


Using Marketing Strategies To Advance Millennial Prospects At Credit Unions In Jamaica, Minetta Edwards Jan 2018

Using Marketing Strategies To Advance Millennial Prospects At Credit Unions In Jamaica, Minetta Edwards

Walden Dissertations and Doctoral Studies

Content of marketing strategies not only appeals to consumers based on their demographics and identity but consumers can also respond more positively to marketing strategies that target their purchasing behaviors. The purpose of this qualitative multiple case study was to explore how financial advisors at credit unions in Jamaica are using marketing strategies to advance millennial prospects, in an environment where consumers recognize commercial banks as the dominant institution in the financial industry. The conceptual framework for this study was the sustainability theory, with a direct focus on economic sustainability. The data collection process involved semistructured face-to-face-interviews with 5 financial …


Perceptions Of Women Of Color On Career Advancement In High Technology Management, Angela Michelle Charles Jan 2017

Perceptions Of Women Of Color On Career Advancement In High Technology Management, Angela Michelle Charles

Walden Dissertations and Doctoral Studies

In information technology, few women of color hold senior level executive leadership positions in the United States. Currently, in the high-tech industry, Asian and Black women hold 1.7% of executive/senior-level positions, and only 0.2% are in CEO positions. The purpose of this research was to understand professional executive women of color experiences in career advancement in the high technology fields. The study's conceptual framework included organizational culture theory, Krumboltz's theory of career counseling, and the leadership pipeline model. The overarching research question and subquestions addressed the lived experiences of 15 professional senior executive women of color in relation to career …


Information Communication Technology Management As A Gdp Growth Contributor Within Arab League Nations, Jamal Alexander Thompson Jan 2017

Information Communication Technology Management As A Gdp Growth Contributor Within Arab League Nations, Jamal Alexander Thompson

Walden Dissertations and Doctoral Studies

The general problem addressed in this study was Arab League nations' over-reliance on fossil fuels as a gross domestic product (GDP) growth driver. Arab League nations that depend primarily on fossil fuel production lack alternative resources for growth in times of fossil fuel usage or price decline. Overdependence on fossil fuels has led to minimal development in other economic sectors, primarily in skilled domestic labor, and to a high dependency on foreign skilled labor for skilled domestic jobs. The purpose of this study was to examine to what extent information communication technology (ICT) management can be a viable GDP growth …


A Survey Comparison Of Virtual And In Situ Leadership Competencies, Christopher Wesley Wells Jan 2017

A Survey Comparison Of Virtual And In Situ Leadership Competencies, Christopher Wesley Wells

Walden Dissertations and Doctoral Studies

Leaders support many workplace configurations that do not rely on the collocation of leaders and followers and may exhibit different interaction competencies with employees. There was limited understanding about these leadership competencies required in virtual work environments. The purpose of this nonexperimental study was to examine the relationship between the percentages of time spent weekly as a virtual leader (IV) and 6 leadership competencies (DVs), such as a leader's vision and values. The theoretical framework was based on Sandstrom and Smith's legacy leadership model. Study participants were randomly selected from LinkedIn.com forums (N = 93). Data were collected using the …


Strategic Cyber-Risk Implications Of Cloud Technology Adoption In The U.S. Financial Services Sector, Olatunji Mujib Arowolo Jan 2017

Strategic Cyber-Risk Implications Of Cloud Technology Adoption In The U.S. Financial Services Sector, Olatunji Mujib Arowolo

Walden Dissertations and Doctoral Studies

According to research, the risks of adopting new technology and the technological and organizational factors that influence adopting it are not clear. Thus, many financial institutions have hesitated to adopt cloud-computing. The purpose of this quantitative, cross-sectional study was to evaluate the cyber-risk implications of cloud-computing adoption in the U.S. financial services sector. The study examined 6 technological and organizational factors: organization size, relative advantage, compliance, security, compatibility, and complexity within the context of cyber-risk. Using a combination of diffusion of innovation theory and technology-organization-environment framework as the foundation, a predictive cybersecurity model was developed to determine the factors that …


Strategies Technology Development Marketing Leaders Used To Commercialize A New Product Innovation, Roxie Mooney Jan 2016

Strategies Technology Development Marketing Leaders Used To Commercialize A New Product Innovation, Roxie Mooney

Walden Dissertations and Doctoral Studies

Strategies for commercialization of a new product innovation are critical for gaining a sustainable level of customer acceptance and financial performance. The purpose of this single case study was to explore the commercialization strategies used by 5 technology development marketing leaders from a healthcare company in Washington state. The conceptual framework for this study was commercialization of innovation theory (CoI). The data were collected through semistructured interviews and company documentation, and analyzed using Yin's 5-step data analysis process for case studies to identify and code themes. Analysis of data generated 3 major themes: strategies implemented during the prelaunch phase, strategies …


Strategies For Implementing A Successful Enterprise Resource Planning System, Wanda A. Swanier Jan 2016

Strategies For Implementing A Successful Enterprise Resource Planning System, Wanda A. Swanier

Walden Dissertations and Doctoral Studies

The U.S. Department of Defense executives consider enterprise resource planning systems as a critical technology because of increasingly global operations and audit compliance pressures, which may affect organizational performance and overall success. The estimated cost to implement enterprise resources systems to avoid failure and meet budget cost across the Department of Defense services and agencies has ranged from $530 million to $2.4 billion. Guided by the general systems theory, the purpose of this single-case study was to explore enterprise resource planning strategies developed and implemented by United States Marine Corps military leaders. Data collection consisted of a review of organizational …


Comparative Analysis: Successes And Failures Of St. Louis, Stephen Anane-Boakye Jan 2016

Comparative Analysis: Successes And Failures Of St. Louis, Stephen Anane-Boakye

Walden Dissertations and Doctoral Studies

The St. Louis School District (SLSD) provided its students with a virtual education program (VEP) but abandoned it following a cut in federal funding, omitting an alternative pathway for students to complete their education. The problem addressed in this study was the effect of technology and management's decision to discontinue the VEP. The purpose of this qualitative study was to determine management's role and the effect of the technology in discontinuing the VEP. Dewey's theory of education and Koskela and Howell's theory of management established the theoretical foundation for the study. A purposeful sampling selection approach was used to recruit …


Globalization, Mobile Technology, And Social Media's Influence On Leadership Communication Involving Millennials, Rasheedah Dunston Jan 2016

Globalization, Mobile Technology, And Social Media's Influence On Leadership Communication Involving Millennials, Rasheedah Dunston

Walden Dissertations and Doctoral Studies

Current research identifies effective leadership communication, which includes frequent direct conversational communication from company leaders, influences worker performance during organizational change. Social media, mobile technology, and the Millennial workforce have shifted leader communication style from purely top-down, town hall style communication to incorporate more collaborative and engaging forums. The case study addressed how globalization, social media, and mobile technology affects leadership communication and then subsequently effects worker performance as Millennials join the workforce. Qualitative data were collected from observations and interviews from a purposeful selection of 9 Millennial employees, including 2 Millennial leaders, and 8 non-Millennial leaders of a Fortune …


College Retention Connections With Multiple Influencing Factors, Jamie Esther Mccracken Jan 2015

College Retention Connections With Multiple Influencing Factors, Jamie Esther Mccracken

Walden Dissertations and Doctoral Studies

There are many challenges associated with student retention. Saint Mary-of-the-Woods College (SMWC) has focused on determining the factors affecting student retention across its campus and distance course delivery formats in order to improve student retention. The purpose in this study was to explore the extent to which age, course delivery, technical ability, and financial background determine retention at SMWC. Retention and attrition models of Tinto and Walleri laid the foundation of this study. Qualitative data on technical ability were collected from 69 students who responded to the survey instrument on Survey Monkey. Quantitative data on retention, age, course delivery, and …


Marketing Strategies Of Mobile Game Application Entrepreneurs, Talaya Waller Jan 2015

Marketing Strategies Of Mobile Game Application Entrepreneurs, Talaya Waller

Walden Dissertations and Doctoral Studies

Mobile game application entrepreneurs can offer many benefits to the U.S. economy; however, 80% of the entrepreneurs in this study stated that marketing their mobile applications was a major business challenge. Successful strategies that entrepreneurs have used to overcome their mobile game application marketing challenges may be beneficial to other entrepreneurs. Based on Schumpeter's theory of economic development and new value creation of technological innovation, the purpose of this phenomenological study was to explore the strategies that entrepreneurs have used to market their mobile game application development businesses successfully. Twenty mobile game application entrepreneurs from northern California, who successfully sustained …


Diffusion Of Technology In Small To Medium Medical Providers In Saudi Arabia, Ziad Hisham Arnaout Jan 2015

Diffusion Of Technology In Small To Medium Medical Providers In Saudi Arabia, Ziad Hisham Arnaout

Walden Dissertations and Doctoral Studies

The Saudi ministry of health reported that government health care spending doubled from 2008 to 2011. To address increased demand, the government encouraged small to medium enterprise (SME) growth. However, SME leaders could not leverage technology as a growth enabler because they lacked strategies to address operating inefficiencies associated with technology. Only 50% of hospitals fully implemented information technology. The purpose of this phenomenological study was to explore lived experiences of SME leaders on strategies needed to accelerate technology implementation. This exploration drew on a conceptual framework developed from Wainwright and Waring's framework addressing issues of technology adoption. Data were …


Technological Factors For The Sustainability Of The Small Business Entrepreneur, Noghor Pessu Jan 2015

Technological Factors For The Sustainability Of The Small Business Entrepreneur, Noghor Pessu

Walden Dissertations and Doctoral Studies

Technical innovation creates challenges for the small business entrepreneur who uses global activities in the marketplace. Information technology and the technological innovations of the World Wide Web are driving competitiveness in the marketplace with a loss of market share for the individual business owner. The purpose of this phenomenological study was to explore the lived experiences and perceptions of a purposive sample of 20 small business owners in the metropolitan Atlanta area regarding the effect of technology, technological insertion, and application for long-term sustainability. Rogers's diffusion of innovations theory served as the conceptual framework of this study. Data were gathered …