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Full-Text Articles in Business

Customer And Employee Social Media Comments/Feedback And Stock Purchasing Decisions Enhanced By Sentiment Analysis, Drew Mikel Hall Jan 2020

Customer And Employee Social Media Comments/Feedback And Stock Purchasing Decisions Enhanced By Sentiment Analysis, Drew Mikel Hall

Walden Dissertations and Doctoral Studies

The U.S. Securities and Exchange Commission (SEC) warns professional investors that sentiment analysis tools may lead to impulsive investment decision-making. This warning comes despite evidence showing that aided social sentiment investment decision tools can increase accurate investment decision-making by 18%. Using Fama's theory of efficient market hypothesis, the purpose of this quantitative correlational study was to examine whether customer Twitter comments and employee Glassdoor feedback sentiment predicted successful investing decisions measured by business stock prices. Two thousand records from 3 archival U.S. public NASDAQ 100 datasets from March 28, 2016, to June 15, 2016 (79 days) of 53 companies with …


Social Connectedness And Financial Independence Strategies Supporting Nonprofit Sustainability, Christopher Edmund Maylor Jan 2020

Social Connectedness And Financial Independence Strategies Supporting Nonprofit Sustainability, Christopher Edmund Maylor

Walden Dissertations and Doctoral Studies

Leaders of nonprofit organizations (NPOs) often lack strategies to ensure the sustainability of their organizations beyond initial funding, resulting in significant risk to program continuity. Grounded in social entrepreneurship theory, the purpose of this qualitative single-case study was to explore strategies used by 3 leaders of a small NPO in the southwest region of the United States. Data were collected from semistructured interviews and a review of organizational documents. Through thematic analysis, 6 social themes emerged: optimization of business strategies, income and donor growth, program cost management, funding diversification, program licensing, and public awareness of NPO programs. The contributions to …


Strategies For Reducing Adverse Medical Events From Implanted Medical Devices, Gary John Zack Jan 2020

Strategies For Reducing Adverse Medical Events From Implanted Medical Devices, Gary John Zack

Walden Dissertations and Doctoral Studies

Managing medical device monitoring processes is challenging and lacks a realtime, life cycle tracking strategy to reduce adverse medical events and revision costs for hospital administrators, physicians, and patients. Understanding the malfunctions of medical devices for cardiac and orthopedic patients could save lives and reduce hospital liability. Grounded in the business process reengineering conceptual framework, the purpose of this single qualitative case study was to explore strategies hospital managers used to redesign the implant recall surveillance process at one hospital in Pennsylvania. The 5 participants selected successfully implemented a medical device surveillance process that reduced adverse medical events and revision …


Factors Affecting Electronic Banking Adoption In Barbados, Jacqueline Delores Bend Jan 2020

Factors Affecting Electronic Banking Adoption In Barbados, Jacqueline Delores Bend

Walden Dissertations and Doctoral Studies

The low rate of customers' adoption of electronic banking services affects retail banks' profitability. The operating cost for a financial transaction performed by bank tellers averages US$1.07 compared to US$0.01 using electronic banking channels. It is paramount for retail banking leaders to understand the factors influencing customer adoption of electronic banking to sustain competitive advantage. Grounded in the technology acceptance model framework, the purpose of this quantitative correlational study was to examine the relationship between perceived usefulness (PU), perceived ease of use (PEOU), and customer adoption of electronic banking in Barbados. The validated technology acceptance model survey instrument was used …


The Impact Of Technological Advances On Older Workers, Toni Mcintosh Jan 2020

The Impact Of Technological Advances On Older Workers, Toni Mcintosh

Walden Dissertations and Doctoral Studies

The general problem addressed in this study was the treatment of older workers in the information technology industry that contributes to age discrimination in the workplace. Age discrimination is against the law irrespective of whether it is aimed at older workers in the workforce or becoming job candidates at an advanced age. Although previous research has shown that age discrimination is prevalent in work environments, little has been suggested to eradicate the issue in the workplace. The purpose of this qualitative case study was to investigate the issue of age discrimination as it relates to workers over the age of …


Sustainability Strategies Of Small Business Owners In Northcentral Texas, Danielson Ledum Dukor Jan 2020

Sustainability Strategies Of Small Business Owners In Northcentral Texas, Danielson Ledum Dukor

Walden Dissertations and Doctoral Studies

While small businesses contribute significantly to job creation in the United States, they fail financially at alarming rates. Fifty percent of small businesses survive 5 years or longer, and only one-third of small business startups survive more than 10 years. Owners of small businesses could benefit from strategies used to mitigate the small firms’ failure rate by obtaining suitable leadership values and skills, understanding the business’s nature, and engaging in financial planning. Grounded in Schumpeter’s entrepreneurship theory, the purpose of this qualitative multiple case study was to explore strategies small home health business owners used to sustain their businesses beyond …


Relationship Between Nonprofit Leadership Intention, Leadership Development Programs, And Succession Planning Documentation, Denise March Jan 2020

Relationship Between Nonprofit Leadership Intention, Leadership Development Programs, And Succession Planning Documentation, Denise March

Walden Dissertations and Doctoral Studies

Understanding the importance of efficient and effective leadership transition to retain organizational intelligence can mitigate the risks of significant disruption. The problem for nonprofits is the potential loss of organizational intelligence, funding, and continuity as baby boomers retire and transition out of their leadership roles without effectively addressing leadership transition and an impending leadership deficit. The purpose of this quantitative descriptive correlational study was to examine the relationship between leadership intention factors, succession planning documentation, and leadership development programs. The research questions pertained to the relationship between leadership intention factors, succession planning documentation, and leadership development programs. Ajzen’s theory of …


Knowledge Management, Innovations Systems, And Firm Performance, Henry Dion Young Jan 2020

Knowledge Management, Innovations Systems, And Firm Performance, Henry Dion Young

Walden Dissertations and Doctoral Studies

Small and medium sized-enterprise managers are unable to effectively manage employees’ knowledgeability and innovation systems successfully, which results in negative firm performance. Managers who do not consider employee knowledge management and the benefits related to innovation systems experience financial hardships within the organization. Grounded in the unified model of dynamic organizational knowledge creation theory, the purpose of this quantitative correlational study was to examine the relationship between knowledge management, innovation systems, and firm performance. Data were collected using SurveyMonkey to gather online survey responses from 80 small and medium-sized enterprise managers in California. The results of the standard multiple linear …


Information Technology Strategies Automotive Retailers Use To Improve Customer Retention, Alexious Mulemba Jan 2020

Information Technology Strategies Automotive Retailers Use To Improve Customer Retention, Alexious Mulemba

Walden Dissertations and Doctoral Studies

Business managers in the automotive retail industry face challenges in retaining customers in sales operations. Automotive business managers' failure to retain customers negatively affects sales, revenue, and sustainable business performance. Grounded in expectation-confirmation theory, the purpose of this qualitative multiple case study was to explore the IT strategies some business managers use in the automotive retail industry to retain customers. The participants comprised 4 business managers from 2 automotive retail dealerships in the Western Region of Saudi Arabia, who used IT strategies to retain customers. Data were collected from semistructured interviews, interview notes, and company documents. Four themes emerged: customer …


Engaging External Stakeholders To Improve Public-Private Partnership Water Project Completion Rates, John Paul Kolman Jan 2020

Engaging External Stakeholders To Improve Public-Private Partnership Water Project Completion Rates, John Paul Kolman

Walden Dissertations and Doctoral Studies

Public-private partnership (PPP) water projects may have competing external stakeholders, resulting in a disproportionately high project failure rate when compared to other types of infrastructure projects. Private companies and local governments use PPP projects as a means to bridge deficiencies in local government funding and knowledge to assist in bringing improved water to their communities. The purpose of this qualitative single case study was to examine strategies leaders use to engage their external stakeholders in improving their PPP project completion rates. The study was grounded in Freeman's stakeholder theory. The participants consisted of 3 leaders who recently completed stakeholder activities …


Strategies For Managing Offshore Outsourcing For Business Sustainability, Idrissa Maiga Hamidou Issa Jan 2020

Strategies For Managing Offshore Outsourcing For Business Sustainability, Idrissa Maiga Hamidou Issa

Walden Dissertations and Doctoral Studies

Ineffective offshore outsourcing strategies can contribute to unexpected and significant costs for businesses. Strategies to improve outsourcing outcomes are critical to business managers because often third parties contracted to implement offshore outsourcing fail to fulfil business managers’ expectations who can benefit from understanding how to manage outsourced operations and anticipate potential problems. Grounded in transaction cost theory, cultural and customs theory, and the resource-based view theory, the purpose of this qualitative single case study was to explore strategies and processes business managers use to maintain their organization after the implementation of offshore outsourcing. The participants consisted of 3 managers who …


Strategies To Digitize Business Processes, Mohamed Abdelmoneim Jan 2020

Strategies To Digitize Business Processes, Mohamed Abdelmoneim

Walden Dissertations and Doctoral Studies

Information technology leaders with limited digitization strategies are less profitable than competitors in the same industry. Without digital strategies, information technology leaders suffer from manual business processes, which results in losing business opportunities. Grounded in general systems theory, the purpose of this multiple case study was to explore the strategies that 10 IT leaders used to transform business processes digitally at four different organizations in Ireland. Data were collected using semistructured face-to-face interviews. The second data source was organizational digitization documents. The 3 themes that emerged from thematic analysis were (a) strong digital leadership competencies, (b) digitally aligned with the …


Effective Data Analytics And Security Strategies In Internal Audit Organizations, Desiree Auchey Jan 2020

Effective Data Analytics And Security Strategies In Internal Audit Organizations, Desiree Auchey

Walden Dissertations and Doctoral Studies

The digitization of the corporate and regulatory environment presents an opportunity for internal audit organizations to change their audit techniques and increase their value to corporations. Audit functions have not kept pace with these advancements, as evidenced by the massive frauds in recent years, and current audit methodology does not robustly incorporate analytics and security of data. Grounded in agency theory, the purpose of this qualitative case study was to explore successful strategies business leaders use to implement data analytics and security for internal auditing and fraudulent activity. The participants comprised 3 audit leaders in Pennsylvania, who effectively used data …


The Role Of Internet Of Things In Hotels’ Profitability, Gershwin Narraidoo Jan 2020

The Role Of Internet Of Things In Hotels’ Profitability, Gershwin Narraidoo

Walden Dissertations and Doctoral Studies

As consumers increase the use of smart technologies, the lack of or improper implementation of Internet of Things (IoT) systems may affect the profitability of hotel businesses. For this qualitative single case study, Porter’s value chain model was the conceptual framework. The data collection process also included direct observations, participant observations, company performance documents, and reflective journaling. Data analysis from multiple sources of data was triangulated to hoteliers revealing that the implementation of IoT systems strategies may increase profit through the use of IoT system technology. Using Yin’s 5-step process, data were coded and analyzed and produced 3 themes: offer …


Relationship Between Corporate Social Responsibility And Social Performance Of Small Businesses, Melva Steps Jan 2020

Relationship Between Corporate Social Responsibility And Social Performance Of Small Businesses, Melva Steps

Walden Dissertations and Doctoral Studies

Small business leaders affected by negative social performance may also experience a diminishing customer base and minimized profits. Grounded in the strategic success paradigm framework, the purpose of this quantitative correlational study was to examine the relationship between four elements of corporate social responsibility (CSR) strategic posture (workplace, marketplace, community, and environment) and social performance. The participants consisted of retail trade small business owners in the United States. The Survey of CSR in Small Business was conducted via SurveyMonkey and provided the data for analysis (N = 85). Results of multiple linear regression analysis showed that the regression model significantly …


Enterprise Resource Planning Implementation In Higher Education: Cost Containment Strategies, Tysha K. Tolefree Jan 2020

Enterprise Resource Planning Implementation In Higher Education: Cost Containment Strategies, Tysha K. Tolefree

Walden Dissertations and Doctoral Studies

Lack of effective cost containment strategies to support enterprise resource planning (ERP) system implementations within higher education institutions (HEIs) result in budget overruns 50% of the time. Grounded in Gartner’s IT cost containment techniques, the purpose of this qualitative multiple case study was to explore strategies HEI project directors use to support a successful ERP implementation on time and within budget. The participants comprised 5 project directors and managers from HEIs and another public organization in the state of Washington. Data were collected from semistructured interviews, archival data, and organization documents. Thematic analysis was used to analyze the data, and …


Relationship Between Risk Identification, Risk Response, And Project Success, Marsha Marinich Jan 2020

Relationship Between Risk Identification, Risk Response, And Project Success, Marsha Marinich

Walden Dissertations and Doctoral Studies

AbstractProjects are used to implement the organization's strategic goals, but high failure rates reduce projects' effectiveness in successfully achieving goals. High failure rates reduce project managers’ effectiveness of projects in successfully achieving goals. Senior leaders and project managers are unable to deliver successful projects due to unmanaged risks. Grounded in expected utility theory, the purpose of this quantitative correlational study was to examine the relationship between risk identification, risk responses, and project success. A survey was created in SurveyMonkey® and distributed on LinkedIn. Survey responses were analyzed from 71 project managers with at least five years of experience in Washington, …


E-Commerce Strategies Small And Medium Enterprises Use To Market Products In Ghana, Joseph Kwaku Amaglo Jan 2020

E-Commerce Strategies Small And Medium Enterprises Use To Market Products In Ghana, Joseph Kwaku Amaglo

Walden Dissertations and Doctoral Studies

Small and medium enterprise (SME) business owners face challenges in adopting e-commerce strategies to market products. By utilizing e-commerce technology and tools, SME business owners could reach more customers and improve their business performance. Grounded in the technology acceptance model, the purpose of this qualitative multiple case study was to explore the strategies some SME business owners in the furniture industry used to adopt e-commerce to market products in Ghana. The participants comprised 5 SME business owners from 5 different furniture firms in Ghana who adopted e-commerce strategies to market products. Sources of data included semi-structured interviews, interview notes, and …


Cybersecurity Using Risk Management Strategies Of U.S. Government Health Organizations, Ian Cornelius Wilkinson Jan 2020

Cybersecurity Using Risk Management Strategies Of U.S. Government Health Organizations, Ian Cornelius Wilkinson

Walden Dissertations and Doctoral Studies

Seismic data loss attributed to cybersecurity attacks has been an epidemic-level threat currently plaguing the U.S. healthcare system. Addressing cyber attacks is important to information technology (IT) security managers to minimize organizational risks and effectively safeguard data from associated security breaches. Grounded in the protection motivation theory, the purpose of this qualitative multiple case study was to explore risk-based strategies used by IT security managers to safeguard data effectively. Data were derived from interviews of eight IT security managers of four U.S. government health institutions and a review of relevant organizational documentation. The research data were coded and organized to …


Green Innovative Strategies Construction Business Leaders Implement To Increase Organizational Performance, Janelle Sharee O'Mard Jan 2020

Green Innovative Strategies Construction Business Leaders Implement To Increase Organizational Performance, Janelle Sharee O'Mard

Walden Dissertations and Doctoral Studies

The construction industry lacks innovative green strategies to increase organizational performance. However, construction business leaders are hesitant to implement innovative green strategies due to the possibility of decreased organizational performance. Grounded in Fiedler’s contingency theory, the purpose of this qualitative multiple case study was to explore the innovative green strategies implemented by construction business leaders to increase organizational performance. Data were collected from semistructured interviews and company documents with 5 construction business leaders in Antigua who successfully used innovative green strategies to increase organizational performance. Data were analyzed using Yin’s 5-step process. Five themes emerged: innovative research and design, collaboration, …


The Way Forward For The Integration Of Sustainability Standards, Tobi Petrocelli Jan 2020

The Way Forward For The Integration Of Sustainability Standards, Tobi Petrocelli

Walden Dissertations and Doctoral Studies

Large-scale environmental failures within public companies in the United States have led to a globally growing trend in stakeholder insistence that company leaders maintain formal integrated sustainability accounting in their financial reports. Companies that rate high on communications of their sustainability efforts and integrating corporate social responsibility develop investment efficiency and ultimately increase their financial performance. Grounded in stakeholder theory, the purpose of this qualitative multiple case study was to explore strategies 5 chief sustainability officers within publicly held companies in New York can integrate into their annual reporting in order to generate maximum value for stakeholders. Data were collected …


Information Systems Strategies For Small And Medium Size Enterprise Sustainability, Oluseyi Solomon Awotayo Jan 2020

Information Systems Strategies For Small And Medium Size Enterprise Sustainability, Oluseyi Solomon Awotayo

Walden Dissertations and Doctoral Studies

Small and medium size business owners who do not use information systems effectively degrade business models, reduce customer value, and diminish the prospects for business stability, profitability, and growth. Grounded in the resource based view framework, the purpose of this qualitative multiple-case study was to explore the information systems strategies small business owners used to sustain their business beyond 5 years. A purposeful sample of 5 owners of 5 different small and medium sized businesses in the state of Texas participated in the study. Data were collected via semistructured, face-to-face interviews, company documents, and member checking. Data were analyzed using …


Relationship Between Transformational Leadership Style And Financial Sustainability, Tameika R. Campbell Jan 2020

Relationship Between Transformational Leadership Style And Financial Sustainability, Tameika R. Campbell

Walden Dissertations and Doctoral Studies

Only 50% of the U.S. small businesses opened in 2011 were able to maintain financial sustainability. Small business owners struggle with identifying the type of leadership style needed to increase financial sustainability. Grounded in the transformational leadership theory, the purpose of this correlational study was to examine the relationship between idealized influence, inspirational motivation, intellectual stimulation, individualized consideration, and financial sustainability. The participants consisted of 76 small business owners located in Arkansas, California, Louisiana, Maryland, Texas, and Virginia. The business owners completed a survey containing the Multifactor Leadership Questionnaire and the Financial Capability Scale. The data were analyzed using multiple …


Strategies For Small Business Sustainability Beyond 5 Years In New Restaurant Industry, Alexandria Norma Wilhoite Jan 2020

Strategies For Small Business Sustainability Beyond 5 Years In New Restaurant Industry, Alexandria Norma Wilhoite

Walden Dissertations and Doctoral Studies

More than half of small businesses in the United States are unsustainable within the first five years of existence. Small business owners who do not implement successful and sustainable strategies are at a high risk of failure. Grounded in the resource-based view theory, the purpose of this qualitative multiple case study was to explore strategies that some small restaurant owners use to sustain business beyond five years. The participants included three small business owners in Connecticut who have been in business for five years. Data were collected from semistructured interviews, company websites, and company documents. Yin’s 5-step thematic analysis was …


Strategies For Increasing Employee Productivity In Small Technology Consulting Businesses, Dalinda Yvonne Milne Jan 2020

Strategies For Increasing Employee Productivity In Small Technology Consulting Businesses, Dalinda Yvonne Milne

Walden Dissertations and Doctoral Studies

Unproductive employees in technology consulting small businesses negatively affect organizational output and profits. Investing in employee productivity is beneficial to ensuring an organization’s ability to improve their profits and sustainability as business leaders have an influential role in identifying and addressing the root causes of employee productivity issues in their organizations. The conceptual framework that grounded this doctoral study was Thomas Gilbert’s behavioral engineering model. The participants in this study consisted of 8 leaders in a Texas technology consulting small business with experience in increasing employee productivity. Data were collected through in-person semistructured interviews and business documents. Methodological triangulation was …


Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa Jan 2020

Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa

Walden Dissertations and Doctoral Studies

Leaders in the U.S. hospitality industry experience significant losses in profitability, increased mitigation cost, and reduced revenues because of business and consumer identity theft. Grounded in the fraud triangle theory and the fraud diamond theory, the purpose of this qualitative multiple-case study was to explore strategies leaders in the hospitality industry use to mitigate identity theft. A purposeful sample of 5 leaders of 5 different hospitality businesses in Montana participated in the study. Data were collected through semistructured interviews, member checking, and a review of company documents. During data analysis using Yin’s 5-step process, 3 key themes emerged: a new …


Key Strategies For Successful Information Technology Projects, David Morris Jan 2020

Key Strategies For Successful Information Technology Projects, David Morris

Walden Dissertations and Doctoral Studies

AbstractThe successful implementation of information technology (IT) projects globally depends on the increasing reliance of project managers on IT innovations. Some project managers and business leaders do not possess the strategies to effectively manage and successfully implement IT projects. Grounded in coordination theory, the purpose of this qualitative multiple case study was to explore strategies used to successfully implement IT projects. Data were collected using semistructured interviews and from company documents. The participants comprised 6 IT project managers in Northeast Ohio who successfully implemented IT projects. Thematic analysis was used to analyze the data. Four themes emerged: communication amongst all …


Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa Jan 2020

Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa

Walden Dissertations and Doctoral Studies

Leaders in the U.S. hospitality industry experience significant losses in profitability, increased mitigation cost, and reduced revenues because of business and consumer identity theft. Grounded in the fraud triangle theory and the fraud diamond theory, the purpose of this qualitative multiple-case study was to explore strategies leaders in the hospitality industry use to mitigate identity theft. A purposeful sample of 5 leaders of 5 different hospitality businesses in Montana participated in the study. Data were collected through semistructured interviews, member checking, and a review of company documents. During data analysis using Yin’s 5-step process, 3 key themes emerged: a new …


Strategies To Implement Big Data Analytics In Telecommunications Organizations, Delton Aneato Jan 2020

Strategies To Implement Big Data Analytics In Telecommunications Organizations, Delton Aneato

Walden Dissertations and Doctoral Studies

Information Technology (IT) leaders who do not invest in big data projects may struggle to gain a competitive advantage and business insights to improve performance. Grounded in the Kotter’s change and Six Sigma models, the purpose of this qualitative multiple case study was to explore strategies IT leaders used to implement big data analytics successfully. The participants comprised 4 IT leaders from 2 telecommunication organizations in the United States of America, who effectively used strategies to promote and maximize competitive advantage using big data analytics. Data were collected from semistructured interviews, company documents, and project-related documents and were analyzed using …