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Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark Jan 2021

Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark

Walden Dissertations and Doctoral Studies

The need for applying biometric technology in mobile banking is increasing due to emerging security issues, and many banks’ chief executive officers have integrated biometric solutions into their mobile application protocols to address these evolving security risks. This quantitative study was performed to evaluate how the opinions and beliefs of banking customers in the Mid-Atlantic region of the United States might influence their adoption of mobile banking applications that included biometric technology. The research question was designed to explore how performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC), perceived credibility (PC), and task-technology fit (TTF) affected …


Insider Ownership And The Performance Effects Of Firm Diversification In Nigeria, Ibeawuchi Ibekwe Jan 2021

Insider Ownership And The Performance Effects Of Firm Diversification In Nigeria, Ibeawuchi Ibekwe

Walden Dissertations and Doctoral Studies

Despite the preponderance of diversified firms, the diversification–performance (D–P) relationship and how insider ownership moderates it in Nigeria remains unclear and a concern for decision makers interested in the survival of firms and their contributions to society. This quantitative study was conducted to examine the D–P relationship and how it is associated with insider ownership in Nigeria. Agency theory and institution-based theory formed the theoretical foundation of this study. Four research questions that focused on how diversification is related to firm performance and how insider ownership moderates this relationship were answered using the panel design variant of correlational research. Data …


Effect Of Servant Leadership On Job Satisfaction In Nigerian Mortgage Banks, Adedayo Aderemi Olatunbode Jan 2021

Effect Of Servant Leadership On Job Satisfaction In Nigerian Mortgage Banks, Adedayo Aderemi Olatunbode

Walden Dissertations and Doctoral Studies

AbstractSeveral researchers examined the relationship between servant leadership and job satisfaction in organizations and reported a significant positive correlation between the two variables. However, the generalizability of these results was limited because 97% of the studies were conducted in the West and China, and none were conducted in Nigeria or in mortgage banks. The purpose of this nonexperimental, quantitative, correlational study was to examine the relationship between servant leadership and job satisfaction in a high-power distance culture, specifically in the mortgage bank industry in Nigeria. The theoretical frameworks were the leader-member exchange theory and motivation-hygiene theory. The research questions addressed …


Nonprofit Strategies For Alternative Revenue Generation And Sustainability, Aretha Lepearl Day Jan 2021

Nonprofit Strategies For Alternative Revenue Generation And Sustainability, Aretha Lepearl Day

Walden Dissertations and Doctoral Studies

AbstractIn the post-2008 Great Recession era of a highly volatile global business environment of increased competitiveness, diminishing predictable revenues, and depleting philanthropy, many nonprofit leaders struggle to sustain their organizations. Volatility is important to nonprofit leaders because such fluctuations create unpredictability, which threatens their organizations' financial stability for short-term survivability and long-term sustainability. Grounded in Elkington's triple bottom line conceptual framework, the purpose of this qualitative single case study was to explore nonprofit leaders' strategies for short-term survivability and long-term sustainability. The participants comprised 3 senior leaders in a nonprofit located in the mid-Atlantic region of the United States who …


Knowledge Sharing Among Finance Employees In The U.S. Banking Sector, Russell Lascko Jan 2021

Knowledge Sharing Among Finance Employees In The U.S. Banking Sector, Russell Lascko

Walden Dissertations and Doctoral Studies

AbstractBanking is one of the most knowledge-intensive sectors, relying heavily on accrued knowledge and the experiences of employees. Knowledge sharing is the most crucial, yet most difficult, process in knowledge management due to human behavior. The purpose of this qualitative case study was to explore the factors that influence finance employees in the banking sector to participate in knowledge sharing with their colleagues. The overarching research question focused on these factors. The conceptual framework included the self-determination theory, theory of planned behavior, Vroom's expectancy theory, and the socialization, externalization, combination, and internalization model. Criteria for the selected participants included more …


Retrospective And Forecasting Analysis Of Increased Long Term Care Demand In Niagara, Breanne Alissa Hines Jan 2021

Retrospective And Forecasting Analysis Of Increased Long Term Care Demand In Niagara, Breanne Alissa Hines

Walden Dissertations and Doctoral Studies

A problem exists within the Canadian healthcare system as many patients experience longer lengths of stay (LOS) in acute care (AC) and complex care (CC) beds within hospitals because of a lack of long term care (LTC) facilities. The purpose of this study was to evaluate the extra days patients wait for placement and assess the benefits of increasing the number of LTC beds. The theoretical framework used was the four-level model of the health care system. Research questions involved 2017-2019 data for the number of LTC beds required to eliminate waits and evaluate beds needed in the future. This …


The Impact Of Financial Education On The Lives Of Cherokee Nation Citizens, Ron Pense Jan 2021

The Impact Of Financial Education On The Lives Of Cherokee Nation Citizens, Ron Pense

Walden Dissertations and Doctoral Studies

Financial literacy is something that is important for financial well-being for individuals, but it is lacking, leading to problems such as inadequate saving and poor financial decision making. This research was conducted to examine the impact of financial education for citizens of Cherokee Nation on saving and financial decision making and was grounded in prospect theory and quasi-rational economics. Accordingly, the research questions focused on the extent of differences between individuals with and without financial education for decision making and saving as well as the extent demographic factors play a role. The research design was non-experimental causal comparative with financial …


Financial Illiteracy And Minority Small Business Failure, Julia Lee Jackson Jan 2021

Financial Illiteracy And Minority Small Business Failure, Julia Lee Jackson

Walden Dissertations and Doctoral Studies

Minority small businesses are important contributors to the U.S. economy. As such, financial illiteracy resulting in the failure of minority small businesses is a significant problem. The purpose of this study was to determine whether a quantitative correlation exists between financial illiteracy and minority small business failure in the United States. The theoretical foundation consisted of administrative, systems, human capital theories and system thinking, financial, and management concepts. The research questions exhaustively reviewed secondary financial literacy and various business management research data that relate to the ability of the U.S. minority population to create wealth through sustained entrepreneurial success using …


Performance Measurements On Concession Periods To Forecast Water Infrastructure Investment Returns, Reyneck Buthani Magudu Khoza Jan 2021

Performance Measurements On Concession Periods To Forecast Water Infrastructure Investment Returns, Reyneck Buthani Magudu Khoza

Walden Dissertations and Doctoral Studies

Public-private-partnership stakeholders in South Africa are inconsistent in applying performance measurements to optimize concession period agreements for water infrastructure development and drive infrastructure financial value at postconcession termination. The purpose of this qualitative e-Delphi study was to assess consensus among 17 public-private-partnership experts on the best practice within the South African context for using performance measurements to optimize concession period agreements for water infrastructure development and drive infrastructure financial value at postconcession termination. The research question pertained to their level of consensus. Determination and analysis of the concession period conceptual model that illustrates how to achieve benefits of the concession …


Foreign Direct Investment And The Roles Of Multinational Entreprise, Belay Mekuria Tessema Jan 2021

Foreign Direct Investment And The Roles Of Multinational Entreprise, Belay Mekuria Tessema

Walden Dissertations and Doctoral Studies

AbstractSub-Saharan Africa (SSA) countries experienced successive declines in foreign direct investment (FDI) flows in the textile and apparel manufacturing sector because of a range of macro and micro factors. Leaders of textile and garment organizations who fail to increase FDI are at risk of failure. Grounded in eclectic theory (OLI paradigm), the purpose of this qualitative single case study was to explore strategies leaders of textile and garment organizations use to increase FDI for enabling business profitability and growth. The participants comprised four senior leaders from one textile and garment organization in Hawassa, Ethiopia, who effectively implemented strategies to increase …


Strategies For Mitigating Voluntary Employee Turnover In Small Businesses, Eric Regneco Gant Jan 2021

Strategies For Mitigating Voluntary Employee Turnover In Small Businesses, Eric Regneco Gant

Walden Dissertations and Doctoral Studies

AbstractVoluntary employee turnover costs businesses significant resources in training and recruitment. An employee’s voluntary turnover could cost small business owners $3,000 to $10,000 in training and recruitment costs and reduce company performance, profitability, and competitive advantage. Grounded in Vroom’s expectancy theory of motivation, the purpose of this multiple case study was to explore strategies that owners of small businesses in the eastern United States use to mitigate voluntary employee turnover. Data were collected from semistructured telephone interviews with five small business owners with at least three years of experience mitigating voluntary employee turnover. Data were analyzed using Yin’s five-step approach. …


The Effects Of Personality On Obtaining Microloans For Small Business Owners In The United States, Luis Moncayo Jan 2021

The Effects Of Personality On Obtaining Microloans For Small Business Owners In The United States, Luis Moncayo

Walden Dissertations and Doctoral Studies

This study addressed the perceived negative individual characteristics that may precipitate failure of small business owners in securing microloans. The purpose of this quantitative, nonexperimental, correlational study was to examine how the personality traits of small business owners related to their ability to secure microloans for their business needs. Goldberg’s big five theory provided a framework for the study and aided in forming the research questions focused on the relationship between personality traits of the big five theory and the ability of small business owners to secure microloans for their business needs. A sample of 196 small business owners in …


Financial Strategies To Sustain Small Businesses Beyond 5 Years, Sandra Elizabeth Siddons Jan 2021

Financial Strategies To Sustain Small Businesses Beyond 5 Years, Sandra Elizabeth Siddons

Walden Dissertations and Doctoral Studies

Inadequate financial knowledge and planning have frequently led to small business failures. Small business owners (SBOs) who lack financial strategies to sustain their organizations may contribute to the estimated closure of 50% of new small businesses, found frequently occurring within the first 5 years of formation. Grounded in the human capital theory, the purpose of this qualitative multiple case study was to explore financial knowledge and skills SBOs successfully used in support of long-term sustainability. The participants were five SBOs who used financial decision-making strategies to sustain their small business beyond 5 years in Northern Illinois. Upon completion of data …


Small And Medium Scale Firms Financing Strategies In Nigeria, Anthony Ogochukwu Chukwu Jan 2021

Small And Medium Scale Firms Financing Strategies In Nigeria, Anthony Ogochukwu Chukwu

Walden Dissertations and Doctoral Studies

Past studies highlighted that small and medium scale enterprises contributions to nations’ economy have been minimal due to their inability to access the sufficient funds for their operations. The challenge is that small business owners lack the right strategies to raise finances required for business operations. The purpose of this study was to explore the lived experiences of small and medium scale enterprise owners in raising of finances from lending institutions. The conceptual framework emphasized the concepts of business environment, financing institutions, knowledge, and experience of small business owners as related to small and medium scale enterprise funding. The research …


Training Strategies For Increasing Employee Job Satisfaction And Retention In The Hospitality Industry, Felix Ledoux Djeumo Sandjong Jan 2021

Training Strategies For Increasing Employee Job Satisfaction And Retention In The Hospitality Industry, Felix Ledoux Djeumo Sandjong

Walden Dissertations and Doctoral Studies

AbstractHigh voluntary employee turnover remains one of the most critical issues managers are striving to resolve. A lack of strategies to reduce high voluntary employee turnover by hospitality managers leads to low employee retention and loss. Grounded in McClelland’s needs theory, the purpose of this multiple case study was to explore strategies hospitality small business leaders use to implement effective training programs leading to an acceptable level of employee retention. The participants were five hospitality small business leaders in the Washington, DC area who directed their companies’ training programs and increased employee retention through implementing effective training programs. Data were …


Strategies To Mitigate The Level Of Inherent Risk In Retail Loan Portfolios, Henrich Y. Edimo Jan 2021

Strategies To Mitigate The Level Of Inherent Risk In Retail Loan Portfolios, Henrich Y. Edimo

Walden Dissertations and Doctoral Studies

Despite regulatory requirements and technological advancements, bank managers face inherent risk in their retail loan portfolios. Bank managers who do not address and mitigate inherent risk in their retail loan portfolios are at a disadvantage to better know their customers, use technology, and enhance credit analytics. Grounded in the enterprise risk management framework, the purpose of this qualitative multiple case study was to explore strategies bank managers used to mitigate the level of inherent risk in their retail loan portfolios. Data were collected from semistructured interviews and document reviews. Participants comprised eight bank managers at four companies who implemented successful …


Diversifying Funding Streams For A Nonprofit Behavioral Health Organization, Danielle Hurt Jan 2021

Diversifying Funding Streams For A Nonprofit Behavioral Health Organization, Danielle Hurt

Walden Dissertations and Doctoral Studies

Business sustainability is essential for any nonprofit organization. Revenue diversification can play a key role in business sustainability. In this case study, the revenue diversification practices and challenges of an international, behavioral health, nonprofit organization based out of the western United States were examined. The organization provides training, support, and resources in an experiential modality of behavioral health treatment for clients worldwide. Data collection processes consisted of a review of current revenue diversification literature, semistructured interviews with three senior-level leaders in the organization, and a review of select organizational documents. The Baldrige Excellence Framework for Healthcare provided a proven framework …


Funding Strategies For Small Business Sustainability, Ayokunle O. Iyanda Jan 2021

Funding Strategies For Small Business Sustainability, Ayokunle O. Iyanda

Walden Dissertations and Doctoral Studies

About 50% of small businesses fail within the first five years of operation, lacking access to capital being a contributing factor. The high failure rate is of great concern to the business owners; their livelihood and employees are jeopardized. Through the pecking order theory lens, the purpose of this qualitative multiple case study was to explore strategies small business owners use to access capital to sustain the business past the first five years. Eight small business owners who successfully operated for more than five years in Georgia and Illinois participated in the semistructured interviews. Through thematic data analysis, four themes …


The Effects Of Foreign Direct Investment On Gender Inequality In Uganda, Peter Oogu Jan 2021

The Effects Of Foreign Direct Investment On Gender Inequality In Uganda, Peter Oogu

Walden Dissertations and Doctoral Studies

Abstract Gender inequality is one of the greatest global development challenges. In the developing countries, including those in Sub-Saharan Africa, work-place gender inequality hinders the emancipation of women. The purpose of this quantitative study was to analyze the effects of foreign direct investment on gender inequality in the Ugandan private sector. Chabot and Duyvendak’s transnational diffusion theory and Becker’s theory of economic discrimination formed the theoretical foundation for the study. The research questions dealt with the relationship between foreign direct investment and the percentage of female workers, the percentage of women in leadership positions, and the gender wage gap in …


College Administrators Strategies To Implement Online Education Services For Increasing Enrollment Revenues, Denise Williams Jan 2021

College Administrators Strategies To Implement Online Education Services For Increasing Enrollment Revenues, Denise Williams

Walden Dissertations and Doctoral Studies

Financial stability in higher education continues to decrease as enrollment declines. Higher education administrators who do not address declining enrollment may experience lost revenues, potentially leading to inoperability. Grounded in Kotter’s eight-stage process for leading change, the purpose of this qualitative single case, descriptive study was to explore strategies college administrators use to increase enrollment revenues. The participants were four college administrators who successfully increased enrollment revenues. Data were collected using semistructured, virtual interviews and organizational documents. Yin's 5-step approach was used to analyze the data, and five themes emerged: dedicated support from leadership, enhance online services, improve communication, reinforce …


Alternative Finance Strategies For Small Business Sustainability And Growth, Kim Hyde Jan 2021

Alternative Finance Strategies For Small Business Sustainability And Growth, Kim Hyde

Walden Dissertations and Doctoral Studies

Many small business leaders lack alternative financing strategies to sustain and grow their businesses. Small business leaders are concerned with accessing financial capital to ensure sustainability. Grounded in Donaldson’s pecking order theory (POT), the purpose of this qualitative multiple case study was to explore alternative finance strategies some small business leaders use to sustain and grow their businesses. Participants comprised five small business leaders in Oakland, California, with successful experiences using alternative financing strategies to raise financial capital for their businesses. Data were collected from semistructured interviews, archival organizational documentation, and physical artifacts. Yin’s 5-step analysis process guided the data …


Harnessing Diversity To Accommodate The Global Business Environment, Terrica Coleman Jan 2021

Harnessing Diversity To Accommodate The Global Business Environment, Terrica Coleman

Walden Dissertations and Doctoral Studies

Ineffective diversification strategies significantly affect a business owners’ competitive advantage. When business owners struggle to recruit and retain a diverse workforce, these owners fail to meet the diverse needs required to operate in varied business environments, impacting profitability and continued business sustainability. Grounded in the transformational leadership and human capital theory frameworks, the purpose of this qualitative multiple case study was to explore the strategies that business leaders use to recruit and retain a diverse workforce to increase performance in the global setting. The participants comprised three business leaders in the southeast region of the United States, who successfullly used …


Strategies For Improving Small Restaurant Success Rates Beyond Three Years, Joseph Wilder Jan 2021

Strategies For Improving Small Restaurant Success Rates Beyond Three Years, Joseph Wilder

Walden Dissertations and Doctoral Studies

Only 65% of new restaurants remain in business after the first three years of operations. Leaders of small restaurants who lack strategies to ensure sustainability witness significant financial losses in their organizations. Grounded in the general systems theory, the purpose of this qualitative multiple case study was to explore the strategies small restaurant owners use to sustain their business beyond three years. A purposeful sampling of three small restaurant owners in Washington County, TN, who successfully used strategies to ensure sustainability beyond three years participated in this study. Data were collected from semistructured interviews, financial documents, and public websites and …


Bank Employees’ Lived Experiences With The Implementation Of Innovative Financial Technologies, Gloria L. Cortes Jan 2021

Bank Employees’ Lived Experiences With The Implementation Of Innovative Financial Technologies, Gloria L. Cortes

Walden Dissertations and Doctoral Studies

In recent academic research, the process of financial innovation has been explored with a focus on customer adoption, the process of implementing change, and performance. An underresearched topic within existing financial innovation research is how individuals experience the process of innovation. The research question guiding this study was to explore the lived experiences of bank employees regarding the implementation of innovative financial technology solutions in a highly regulated environment. An interpretive phenomenological approach was utilized within this study to explore the experiences of 18 individuals who participated in the implementation of innovative financial technology solutions while employed at a bank. …


Strategies For Reducing Conflicting Organizational Issues Of Cross-Border Mergers And Acquisitions In West Africa, Ernest Mfobujong Ngwa Jan 2021

Strategies For Reducing Conflicting Organizational Issues Of Cross-Border Mergers And Acquisitions In West Africa, Ernest Mfobujong Ngwa

Walden Dissertations and Doctoral Studies

West African companies witnessed a reduction in cross-border merger and acquisition (CBMA) activities in 2017 resulting in an $11 billion decrease in foreign direct investment. In addition, West African CBMA executives who do not reduce postmerger organizational issues are less likely to attract foreign direct investment, resulting in lower economic productivity. Grounded in Tannenbaum and Schmidt’s situational leadership theory, the purpose of this qualitative multiple case study was to explore strategies some CBMA executives use to reduce conflicting organizational issues in CBMAs to increase economic productivity. The participants comprised five CBMA executives of organizations active in CBMA in West Africa …


Relationship Between Working Capital Management, Strategies, And Performance Of Nigerian Manufacturing Firms, Ayebainasuoton Francis Alagoa Jan 2021

Relationship Between Working Capital Management, Strategies, And Performance Of Nigerian Manufacturing Firms, Ayebainasuoton Francis Alagoa

Walden Dissertations and Doctoral Studies

Many Nigerian manufacturing firms have faced working capital management anomalies due to concerns of balancing profitability and liquidity that led to most business failures. To remain competitive corporate managers and business leaders of manufacturing firms need to operate optimally in working capital by understanding the association between working capital management (WCM), working capital strategy (WCS), and performance. Using the cash conversion cycle theory as the linchpin, the purpose of this quantitative correlational study was to examine the relationship between WCM, WCS, and performance. The study utilized secondary financial data spanning 2014 to 2018 from a random sample of 54 publicly …


The Relationship Between Capital Structure Practices And Financial Distress In West Africa, Kofi Opoku-Asante Jan 2021

The Relationship Between Capital Structure Practices And Financial Distress In West Africa, Kofi Opoku-Asante

Walden Dissertations and Doctoral Studies

Many scholars have concluded that the relationship between capital structure in a business and its financial health is not clearly defined. When making decisions, managers may lack understanding of the relationship between the capital structure practice and financial distress. The purpose of this study was to test the relationship between capital structure practice and financial distress in West African companies. The capital irrelevance theory, pecking order theory, and the trade-off theory guided the research question to ascertain the relationship between capital structure practice and financial distress. The study design was a quantitative correlational design. The population was all public nonfinancial …


How The Rise In Student Loan Debt Affects Residential Real Estate, Heather Nicole Dufour Jan 2021

How The Rise In Student Loan Debt Affects Residential Real Estate, Heather Nicole Dufour

Walden Dissertations and Doctoral Studies

Student loan debt has increased significantly over the past several years. At the same time, there has been a historic drop in first-time home buyers. What remains uncertain is if these two trends are related. The purpose of this quantitative study was to determine the relationship between student loan debt and home ownership for young adults in the United States. The theoretical foundation focused on consumer behavior through Maslow’s motivation-need theory. Individual-level longitudinal data from the National Longitudinal Survey of Youth 1997 was used to examine more than 3,000 participants’ responses regarding their student loan debt and home ownership status, …


Business Sustainability Strategies Of Small And Medium Enterprises In South Africa, Celestine Chiedo Aharanwa Jan 2021

Business Sustainability Strategies Of Small And Medium Enterprises In South Africa, Celestine Chiedo Aharanwa

Walden Dissertations and Doctoral Studies

AbstractSmall and medium-sized enterprises (SMEs) constitute a crucial driving force for global economic growth. Some SME business owners face challenges in adopting business sustainability strategies to stay in business beyond five years. The ravages of unemployment due to business closure negatively impact the socio-economic wellbeing of the local community residents. Grounded in the sustainable development theory, the purpose of this multiple case study was to explore strategies SME business owners in South Africa use to stay in business beyond five years. The participants comprised six SME business owners from six industrial sectors in the Gauteng province of South Africa who …


Financing Strategies For Small And Medium Enterprises In Mexico, Mónica Nuñez Huerta Jan 2021

Financing Strategies For Small And Medium Enterprises In Mexico, Mónica Nuñez Huerta

Walden Dissertations and Doctoral Studies

At least 33% of small and medium enterprises (SMEs) in Mexico do not survive the first year and 65% close during the first 5 years of operations. SME survival is essential for a globally competitive market and professional development opportunities for SME employees. Grounded in the pecking order theory, the purpose of this qualitative multiple case study was to explore strategies four Mexican SME leaders used to obtain appropriate financing for their sustainability and growth during and beyond 5 years of beginning operations. Data were collected from semistructured interviews, organizational documents, and social media platforms. Data were analyzed using thematic …