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Full-Text Articles in Business
Strategies For Responding To Generational Differences In Workplace Engagement, Amanda Delane Crowe
Strategies For Responding To Generational Differences In Workplace Engagement, Amanda Delane Crowe
Walden Dissertations and Doctoral Studies
Small business managers are experiencing a 30% turnover of employees, costing U.S. businesses $41.3 million per year. The purpose of this case study was to explore the strategies that experienced business managers use in small accounting firms to respond effectively to generational differences in workplace engagement. Using a purposeful sampling technique, 5 managers possessing successful experience in issues related to generational differences in the workplace were recruited from small accounting firms located in Midwestern United States to participate in semi-structured interviews about engaging a multi-generational workforce. Methodological triangulation was used to analyze the data collected through semi-structured interviews and observations, …
Strategies For Increasing Employee Engagement In The Service Industry, Tonia Ann Walker
Strategies For Increasing Employee Engagement In The Service Industry, Tonia Ann Walker
Walden Dissertations and Doctoral Studies
The annual loss to U.S. organizations consequential to a lack of employee engagement was approximately $300 billion in 2013. Employee engagement is vital to the business sustainability of an organization. The purpose of this qualitative single case study was to explore successful strategies that business leaders of a service organization used to increase employee engagement. The conceptual framework guiding this study was the behavior engineering model theory developed by Gilbert. A purposeful sample of 6 engineering managers was selected based on their success in creating strategies resulting in increased employee workplace engagement in a monopoly service organization in Connecticut. Semistructured …