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A Process Improvement Study On A Military System Of Clinics To Manage Patient Demand And Resource Utilization Using Discrete-Event Simulation, Sensitivity Analysis, And Cost-Benefit Analysis, Michael Q. Corpuz
Theses and Dissertations
Inefficiencies in the healthcare system are a growing concern. Long wait-times are a concern at military clinics because it takes servicemembers away from performing their duties. Managing wait-times are particularly challenging due to frequent relocations of servicemembers and variable patient demands that are less likely to be experienced by civilian clinics. Military clinics must be capable to meet increasing demand when servicemembers require a Deployment Health Assessment; it also needs to be capable of handling an instantaneous surge of walk-ins when a medical incident occurs in the local area. It must be able to meet these demands in a fiscally …