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Theses and Dissertations

Theses/Dissertations

1994

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Institution
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Full-Text Articles in Business

Factors In Human-Computer Interface Design (A Pilot Study), Susan Stewart Dec 1994

Factors In Human-Computer Interface Design (A Pilot Study), Susan Stewart

Theses and Dissertations

The DoD has budgeted over $9.8 billion for 1995 for information technology, yet many government office workers let their existing systems sit idle. This thesis explores why these computers are sitting idle. This researcher's initial hypothesis was that certain features of the human-computer interface can positively or negatively affect efficiency, retention, and satisfaction level of workers. Although some research is being done in this area, interfaces continue to be of poor quality, especially in the DoD, where long procurement cycles, forced purchases, and limited budgets result in out-of-date software. Intuitively most programmers know the human-computer interface impacts on a person's …

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Evaluation Of An Air Force Information Resources Management (Irm) Overview Course, Joseph L. Cox, Brenda R. Forcht Dec 1994

Evaluation Of An Air Force Information Resources Management (Irm) Overview Course, Joseph L. Cox, Brenda R. Forcht

Theses and Dissertations

The federal government has passed laws and issued directives recognizing that information is a valuable national resource. To help assure that Air Force information managers are capable of implementing policy in support of such laws and directives, the Secretary of the Air Force's Directorate of Information Management (SAF-AAI) directed a team from the Air Force Institute of Technology (AFIT) to design and construct an exportable course to provide an overview of information resources management (IRM) concepts and principles. Such an IRM overview course was completed in the Summer of 1994. The authors evaluated this course quantitatively and qualitatively. During a …

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An Analysis Of The Extent To Which Humor Is Accepted And Employed In The Workplace For The Enhancement Of Productivity And Creativity, Jonathan R. Specht, Paul D. Tobin Dec 1994

An Analysis Of The Extent To Which Humor Is Accepted And Employed In The Workplace For The Enhancement Of Productivity And Creativity, Jonathan R. Specht, Paul D. Tobin

Theses and Dissertations

Today's business literature is filled with discussions of the many benefits humor can bring to the work environment. Two of these purported benefits, namely, the enhancement of workplace productivity and the enhancement of workplace creativity, have attracted the attention of modern managers challenged with keeping their organizations competitive despite dwindling financial and human resources. Unfortunately, little research has been done to date which actually demonstrates a link between the existence of workplace humor and improved levels of productivity and creativity. Without this demonstration of causality, most managers are reluctant to invest corporate resources in pursuit of workplace humor despite its …

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Life Cycle Costs Of Alternatives For F-16 Printed Circuit Board Diagnosis Equipment, Kent R. Montgomery, Clifford B. Thorstenson Dec 1994

Life Cycle Costs Of Alternatives For F-16 Printed Circuit Board Diagnosis Equipment, Kent R. Montgomery, Clifford B. Thorstenson

Theses and Dissertations

This study analyzes two alternatives for printed circuit board (PCB) diagnosis for the F-16 depot PCB repair shop from a life cycle cost (LCC) perspective. Alternative 1 assumes the use of the current F-16 automatic test equipment (ATE) while Alternative 2 augments the current ATE with infrared imaging test equipment. Infrared imaging is a developed technology that is currently available to the Air Force in a commercial-off-the-shelf (COTS) form. Using the Cost Analysis and Strategy Assessment (CASA) Life Cycle Cost (LCC) Model and data from the DL41 database on F-16 PCBs this study determined that over the current expected life …

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An Analysis Of The Effectiveness Of Records Management, Dale R. Austin, Peter M. Moseley Dec 1994

An Analysis Of The Effectiveness Of Records Management, Dale R. Austin, Peter M. Moseley

Theses and Dissertations

This research was performed for the dual purpose of defining effectiveness as it applies to the field of records management (RM) and studying the impact of Document Librarian (DL) on the productivity of Air Force records managers. The main thrust of the study was to define effectiveness for RM because no standard existed. The definition was generated through a Delphi process with a group of RM experts and took four rounds to achieve acceptable consensus. The Delphi process evaluated major areas which a RM system must perform. DL is a RM software package developed jointly by Air Force Material Command …

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A Model For Merging Information Systems: A Case Study Of The Air Force Material Command Merger, John A. Ellis, Matthew T. Pirko Dec 1994

A Model For Merging Information Systems: A Case Study Of The Air Force Material Command Merger, John A. Ellis, Matthew T. Pirko

Theses and Dissertations

As the Department of Defense continues to shrink, downsizing and rightsizing are terms that often indicate that changes are inevitable to many military units and organizations, some of these changes result in organizational mergers. One of the critical areas for such mergers lies within getting the information systems of the premerger organizations to work together. This thesis presents a model for merging information systems as part of an organizational merger. The proposed model, synthesized from existing technical and non- technical models and guidelines, addresses five key areas for consideration for a successful information systems merger. Those areas are: (1) Organizational …

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A Maintenance Manpower Study Of The Composite Wing At Mountain Home Afb, Stella T. Smith, Cristina C. Vilella Sep 1994

A Maintenance Manpower Study Of The Composite Wing At Mountain Home Afb, Stella T. Smith, Cristina C. Vilella

Theses and Dissertations

In response to changes in threats, the Air Force has reorganized several flying units into composite wings. They are intended to provide a flexible, rapid deployment force. This study focused on the impact of the composite wing organizational structure on the determination of maintenance manpower authorizations at Mountain Home AFB, the Air Forces first air intervention wing. An opinion survey of maintenance and manpower experts was used to identify factors that are important in the determination of maintenance manpower authorization levels. Statistical analysis identified important-factors and indicated differences in opinion between maintenance and manpower specialists. Factors specific to the composite …

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Quality Improvement Analysis Of The Air Force Aircraft Maintenance And Munitions Officers Course, Jeffrey T. Acred, James R. Witter Sep 1994

Quality Improvement Analysis Of The Air Force Aircraft Maintenance And Munitions Officers Course, Jeffrey T. Acred, James R. Witter

Theses and Dissertations

Previous research concerning aircraft maintenance officer training focused on the content of the training curriculum of the Aircraft Maintenance and Munitions Officers Course AMMOC. Conversely, this study sought improvement in aircraft maintenance officer training by evaluating the guidance and support provided to AMMOC. Two methods were employed for identifying such opportunities. First, a descriptive model of the training system supporting AMMOC was developed and analyzed. Second, feedback was solicited from AMMOC instructors through the use of a two-round Delphi. The Delphi was employed to develop a consensus among the instructors regarding what improvement opportunities existed and potential means for taking …

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An Evaluation Of The Educational Effectiveness Of A Relational Course Compared To Single Topic Courses Offered By The Management Department Of The United States Air Force, Kevin M. Kosefeski Sep 1994

An Evaluation Of The Educational Effectiveness Of A Relational Course Compared To Single Topic Courses Offered By The Management Department Of The United States Air Force, Kevin M. Kosefeski

Theses and Dissertations

This study compares the educational effectiveness of two different methods of teaching three senior-level management courses at the United States Air Force Academy. The first method, known as relational instruction, combined Management Information Systems MIS, Marketing, and Strategic Management into one three hour course worth nine credits. The team of instructors used a variety of delivery methods to present material. The second method of instruction employed single topic courses covering the same three topics as the relational course, taught by single instructors in one hour blocks using mostly lecture to deliver material. The literature review covered Blooms taxonomy of educational …

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The Effects Of Three-Dimensional Graphs On Decision Making, Anita E. Latin, Anthony L. Villanueva Sep 1994

The Effects Of Three-Dimensional Graphs On Decision Making, Anita E. Latin, Anthony L. Villanueva

Theses and Dissertations

The objective of this thesis was to determine whether or not, and by how much, three-dimensional graphs are more accurate and efficient than two- dimensional graphs and tables when presenting alternatives to decision makers. A graphical experiment was designed using a microcomputer. This experiment presented a business scenario to test Air Force Institute of Technology AFIT Professional Continuing Education PCE students. The experiment attempted to determine how well DoD decision makers accurately and efficiently performed elementary data collection tasks using various graphs or tables. The experiment used a randomized order within-subject factorial design with repeated measures. The factorial experiment was …

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Cost-Schedule Control Systems Criteria Interpretation Differences Between The Dod And Its Contractors, Brian E. Hoffmann Ii, Johnny Wilson Sep 1994

Cost-Schedule Control Systems Criteria Interpretation Differences Between The Dod And Its Contractors, Brian E. Hoffmann Ii, Johnny Wilson

Theses and Dissertations

This study attempted to identify the major interpretive differences of the Cost/Schedule Control Systems Criteria (C/SCSC) between Department of Defense DoD and contractor performance management professionals, and to understand why these differences occurred. As the study progressed, its focus shifted to an evaluation of the Interpretive Guide, an Air Force Institute of Technology AFIT published document used to assist in the understanding of the criteria elements. The objective of the evaluation was to determine if the Interpretive Guide’s explanations of the criteria elements were in consonance with the intent of the criteria and with current practice in the field of …

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Logistics Control Facility: A Normative Model For Total Asset Visibility In The Air Force Logistics System, Eric C. Lorraine, Michael E. Michno Sep 1994

Logistics Control Facility: A Normative Model For Total Asset Visibility In The Air Force Logistics System, Eric C. Lorraine, Michael E. Michno

Theses and Dissertations

Computer simulation was used to evaluate the impact of a Logistics Control Facility LCF with a Total Asset Visibility TAV system on the AF logistics systems ability to support a weapon system. For this study, the B-1B was chosen as the weapon system of interest. Two performance measures, expected fully mission capable rates and expected pipeline quantities, were used to evaluate the simulation results. Two-sample tests were used to compare the current logistics configuration of the B-1B with the same configuration, but with an LCF controlling the movement of assets. The expected FMC rate performance measure showed significant results while …

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Organic Maintenance Performance Measurement: A New Approach, John S. Nehr, William G. Queener Sep 1994

Organic Maintenance Performance Measurement: A New Approach, John S. Nehr, William G. Queener

Theses and Dissertations

The growing role of Air Force Air Logistics Centers ALC in complex, multiyear developmental programs increases the need for effective cost and schedule performance measurement. In order to effectively manage these activities, timely and accurate cost and schedule information must be collected and compared with an established baseline. The ALCs need a new management technique which facilitates this type of performance measurement. A proven approach to cost and schedule performance measurement in weapon system acquisitions is Earned Value EV. This approach, required of contractors who are subjected to the CostSchedule Control Systems Criteria CSCSC, allows the program manager to obtain …

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Demonstration Of A Benchmarking Technique To Compare Graduate Education Level Of Air Force Project Managers And Selected Benchmarking Partners, William D. Beatty, David H. Kelley Sep 1994

Demonstration Of A Benchmarking Technique To Compare Graduate Education Level Of Air Force Project Managers And Selected Benchmarking Partners, William D. Beatty, David H. Kelley

Theses and Dissertations

This thesis demonstrated a benchmarking technique to support determining graduate education requirements for officers in the Acquisition Program Management utilization field. The technique is also applicable to other Air Force career fields. The USAF currently uses the Graduate Education Management System GEMS to quantify officer graduate education requirements. Weaknesses in the GEMS-based process include the inability to address future technologies, vulnerability to inconsistency and change, and confusion of training with education. AFIT developed and recommended an alternative requirements determination approach that relies on benchmarking. This thesis reviewed literature on benchmarking principles. The research methodology developed and implemented benchmarking procedures to …

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Scenario Analysis: An Integrative Study And Guide To Implementation In The United States Air Force, Jamey B. Cihak, Steven A. Mozel Sep 1994

Scenario Analysis: An Integrative Study And Guide To Implementation In The United States Air Force, Jamey B. Cihak, Steven A. Mozel

Theses and Dissertations

With the uncertainties in the current Air Force environment, extrapolated forecasting methods are no longer sufficient for meeting the Air Forces strategic planning needs. The Air Force could benefit from using a more sophisticated method to determine the opportunities and obstacles it will face in the future. The key characteristics that distinguish scenario analysis from other forms of forecasting are the qualitative, contextual descriptions of the future environment, and the identification of several possible futures. This thesis discusses the concept of scenario analysis and its relevance to the Air Force as a strategic planning tool. It begins with an overview …

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Strategic Planning Within Air Force Materiel Command: A Focus On External Stakeholders' Involvement, David B. Coomer, Mary E. Moynihan Sep 1994

Strategic Planning Within Air Force Materiel Command: A Focus On External Stakeholders' Involvement, David B. Coomer, Mary E. Moynihan

Theses and Dissertations

This research study used case and cross-case analyses to determine what Air Force Materiel Command can learn from leading business practices to produce maximum stakeholder involvement in their strategic planning process. A literature review revealed five essential elements of stakeholder involvement establishment of communication processes for multiple stakeholders, appropriate interaction policies, active CEO involvement, measurement processes, and balanced stakeholder strategies. These elements were incorporated into a model to provide a benchmark against which to evaluate AFMCs stakeholder awareness programs. The six stakeholder awareness programs selected for study were identified through a process of interviews with AFMCs senior-level strategic planners. The …

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The Role Of The Federal Government In The Civilian Conversion Of Military Installations: A Case Study Of Gentile Air Force Station, Jodie L. Eshbach, Calvin S. Hall Sep 1994

The Role Of The Federal Government In The Civilian Conversion Of Military Installations: A Case Study Of Gentile Air Force Station, Jodie L. Eshbach, Calvin S. Hall

Theses and Dissertations

In 1988, the Department of Defense DOD began a massive series of military base closures. Communities affected by these closures must contend with regulations of numerous agencies which impact the closure process. Since 1961, DODs Office of Economic Adjustment OEA has assisted communities in their attempts to recover from effects of base closures. In the 1980s and 1990s, the governments level of involvement increased it added the Air Force Base Conversion Agency AFBCA and the Base Transition Office BTO to assist communities recovery efforts. Through a review of historical data, a case study of the conversion activities at Gentile Air …

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Development Of A Comprehensive Base-Level Environmental Training Program For Total Environmental Compliance, William M. Barrett Jr Sep 1994

Development Of A Comprehensive Base-Level Environmental Training Program For Total Environmental Compliance, William M. Barrett Jr

Theses and Dissertations

The leadership of the Air Force has established a goal of total environmental compliance because it is the right and necessary thing to do. Commitment to this goal can be accomplished through strong leadership, however, achieving this goal can only be accomplished through effective training. The lack of consistent guidance for developing and executing comprehensive base- level environmental training programs has forced bases to develop these training programs by whatever means available to them. This has resulted in a broad variation in the thoroughness of base-level training programs throughout the Air Force. This research effort investigates the relationship between the …

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Cost Management Competencies For Department Of Defense Program Managers, Brent R. Baxter, Kurt R. Bolin Sep 1994

Cost Management Competencies For Department Of Defense Program Managers, Brent R. Baxter, Kurt R. Bolin

Theses and Dissertations

The magnitude of money involved in the acquisition of defense systems and the public scrutiny resulting from cost overruns and program failures make cost management competence critical to program success. This research examined the cost management competencies required of defense program managers. A cost management competency model was developed from a foundation of past research. The model was evaluated through a mail survey of 682 intermediate and senior level military program managers in Air Force Materiel Command. The results provided by the 330 respondents indicate that 29 of the 47 competencies in the model were valuable to the program managers. …

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Review Of Factors Impacting Cost Benefit Analysis (Cba) For Implementing Improvements To The Air Force Technical Order System, Susan J. Bergin, Terry A. Parsons Sep 1994

Review Of Factors Impacting Cost Benefit Analysis (Cba) For Implementing Improvements To The Air Force Technical Order System, Susan J. Bergin, Terry A. Parsons

Theses and Dissertations

This research focused on developing a Cost Benefit Analysis process for Program Managers to implement when deciding what technical order format-- paper, computerized or automated--to purchase. Factors which determined the outcome are costs life cycle cost considering technical order format qualitative issues characteristics which are benefits of a technical order format and system responsiveness time required to develop or modify a technical order in each format. A literature review revealed problems with the paper technical order format, management infrastructure, quantitative cost estimates for different formats, and different techniques which could be used for a cost benefit analysis. Structured interviews were …

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The Projected Effects Of A Paperless Information System On The Productivity Of The Air Force Institute Of Technology Evaluations And Admissions Division, Richard A. Bihary, Roy C. Shrader Sep 1994

The Projected Effects Of A Paperless Information System On The Productivity Of The Air Force Institute Of Technology Evaluations And Admissions Division, Richard A. Bihary, Roy C. Shrader

Theses and Dissertations

The Air Force Institute of Technology Admissions/Registrar Directorate (AFIT/RR) has a need to improve and expand services using a smaller operating budget. One promising solution is to eliminate the paperwork required to perform the AFIT/RR functions. To assist AFIT/RR managers in evaluating alternatives, this thesis determines the nature and extent to which a paperless information system affects the productivity of the Air Force Institute of Technology Evaluations and Admissions Division (AFIT/RRE). The DoD definitions of productivity are used in this thesis. Based on these definitions, the hours per unit of work (HPU) is chosen as the measure of productivity. Baseline …

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Using Parametric Cost Models To Estimate Engineering And Installation Costs Of Selected Electronic Communications Systems, John L. Bosworth Ii, Ronald J. Wiechmann Sep 1994

Using Parametric Cost Models To Estimate Engineering And Installation Costs Of Selected Electronic Communications Systems, John L. Bosworth Ii, Ronald J. Wiechmann

Theses and Dissertations

This study developed a set of cost driver definitions for use by the Communications. Systems Center CSC, headquartered at Tinker AFB, Oklahoma. CSC is responsible for the engineering and installation of a dozen types of ground-based electronic communication and navigation systems, ranging from mobile radio systems to base telephone switches and air traffic control systems. Under changes brought about by the implementation of the Defense Business Operating Fund DBOF, the Communications System Center is searching out new customers and new cost estimating methodologies to improve customer service. The definitions were used to gather historical data of equipment, engineering, and installation …

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Cost And Schedule Benchmarks For Defense Acquisition Contracts, Glenn W. Buchfeller, Donald E. Kehl Sep 1994

Cost And Schedule Benchmarks For Defense Acquisition Contracts, Glenn W. Buchfeller, Donald E. Kehl

Theses and Dissertations

Managers of Department of Defense programs would benefit from having cost and schedule benchmarks that are based on the historical performance of similar programs. This research generated cost and schedule variance in percent benchmarks for 48 collectively exhaustive and mutually exclusive categories of DoD contracts. The ANOVA nested design methodology was used to compare these cost and schedule benchmarks across related categories of contracts to determine if the benchmarks were statistically significantly different. Such statistical difference would ensure program managers had a very specific tool tailored to their unique needs. Due to some relatively small sample sizes in the study, …

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A Case Study Of The Base-Closure Community Initial Redevelopment Process, Stephen R. Cliatt, Gregory A. Stanley Sep 1994

A Case Study Of The Base-Closure Community Initial Redevelopment Process, Stephen R. Cliatt, Gregory A. Stanley

Theses and Dissertations

In 1990, Public Law 101-510 created the independent, five-year Defense Base Realignment and Closure Commission BRAC. This law provided for the Commission to meet in 1991, 1993, and 1995. The 1993 Commission recommended transfer of the Defense Electronic Supply Center DESC, a Defense Logistics Agency inventory control point, to Columbus, Ohio. This action resulted in an Air Force decision to close Gentile AFS, Kettering, Ohio. A case study of the closure and initial redevelopment of Gentile AFS was undertaken to construct a framework to be used by future redevelopment policy makers affected by a defense base closure. This framework covers …

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An Analysis Of The Impact Of Integrated Weapon System Management (Iwsm) Upon The Support Equipment Acquisition Process (Covering The Period From Submittal Of Serd* Through The Preparation Of The Statement Of Work), Betty J. Coronado, Jane M. Kwiecinski Sep 1994

An Analysis Of The Impact Of Integrated Weapon System Management (Iwsm) Upon The Support Equipment Acquisition Process (Covering The Period From Submittal Of Serd* Through The Preparation Of The Statement Of Work), Betty J. Coronado, Jane M. Kwiecinski

Theses and Dissertations

This study investigated the impact of the implementation of Integrated Weapon System Management (IWSM) on the support equipment acquisition process. The literature search revealed that IWSM is the latest of many Air Force attempts to ensure all aspects of a weapon systems life cycle are considered when acquisition decisions are made. Areas of interest included organizational structure inter-functional relationships procedural changes and procedural guidance and automated tools used. Two years after IWSM implementation, interviews were conducted with twenty-four people in various functional disciplines in four System Program Offices and included both Aerospace System Center (ASC) and Air Logistics Center (ALC) …

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A Delphi Study Of Performance Appraisal Practices Of Malcolm Baldrige Award Winning Organizations, Daniel J. Courtois, David L. Yockey Sep 1994

A Delphi Study Of Performance Appraisal Practices Of Malcolm Baldrige Award Winning Organizations, Daniel J. Courtois, David L. Yockey

Theses and Dissertations

Total Quality (TQ) is a philosophy that is currently being incorporated by organizations throughout America. TQ philosophers maintain that Total Quality can be achieved only if organizations change their cultures, including the traditional view toward the role of the performance appraisal. Theses experts maintain that the traditional performance appraisal does not promote process improvement, empowerment and team building as TQ prescribes. This thesis is a Delphi study of the performance appraisal practices of Malcolm Baldrige National Quality Award winning companies. The study attempts to describe the performance appraisal practices of 10 companies who have successfully implemented TQ. The existence of …

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A Methodology For Establishing Maximum Aircraft Combat Turn Rates, James R. Dudley, Michael J. Novotny Sep 1994

A Methodology For Establishing Maximum Aircraft Combat Turn Rates, James R. Dudley, Michael J. Novotny

Theses and Dissertations

The Air Force relies on the Status of Reports and Training System SORTS as an indicator of unit readiness. Unit Capability Levels C-Levels reported in SORTS are determined through measurements of on-hand resources and computer estimates of unit capabilities. Aircraft maximum turn rate, defined as the maximum number of sorties an aircraft can fly in a 24-hour period, is an input parameter to the assessment model. The methods used today produce maximum turn rates with unverifiable accuracy. Unit capabilities required to generate aircraft sorties are documented and their relationship to maximum turn rate established in this study. A unit capabilities …

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An Analysis Of Iso 9000'S Applicability To Worldwide Warehouse Quality Assurance, Anthony T. Dyess, Henry E. E. Stish Sep 1994

An Analysis Of Iso 9000'S Applicability To Worldwide Warehouse Quality Assurance, Anthony T. Dyess, Henry E. E. Stish

Theses and Dissertations

This study examines the applicability of ISO 9000, a world-wide quality standard, to the quality assurance procedures being built into a new Foreign Military Sales FMS program. This new program, the Worldwide Warehouse, is an Air Force Security Assistance Center AFSAC attempt to assist FMS customers in reducing excess materiel inventories. Areas of investigation include ISO 9000s international acceptance, its ability to ensure quality products, and a case study of SHARE, a NATO initiative which employs ISO 9000 in quality assurance and is dramatically similar to the Worldwide Warehouse. The researchers conduct an exploratory study using a literature review and …

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A Study Of Physical Inventory Methodologies For The Wright-Patterson Afb Medical Center Supply Activity, Steven M. Elkins, Scott A. Parks Sep 1994

A Study Of Physical Inventory Methodologies For The Wright-Patterson Afb Medical Center Supply Activity, Steven M. Elkins, Scott A. Parks

Theses and Dissertations

This study evaluates current and alternative physical inventory methodologies for the Wright-Patterson Medical Center Supply Activity. Four potential physical inventory alternatives were examined 1 100 percent annual physical inventory 2 statistical sampling, 3 continuous cyclic and 4 stratified cyclic. For each alternative the researchers used historical data and a site survey to estimate the effect on physical inventory costs and impact on customer service. The researchers found that statistical sampling was the most economically feasible alternative for the Wright-Patterson Medical Center. However, the method of stratified cyclic produced less extreme scores in both physical inventory cost and customer service parameters …

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A Study To Determine If Newly Developed Budget At Completion (Bac) Adjustment Factors Improve The Success Of Prevalent Index-Based Estimate At Completion (Eac) Techniques, Timothy L. Elkinton, Todd J. Gondeck Sep 1994

A Study To Determine If Newly Developed Budget At Completion (Bac) Adjustment Factors Improve The Success Of Prevalent Index-Based Estimate At Completion (Eac) Techniques, Timothy L. Elkinton, Todd J. Gondeck

Theses and Dissertations

The purpose of this study was to develop Budget At Completion BAC adjustment factors BAFs which, when used in conjunction with existing Estimate At Completion EAC techniques improve the success of existing EAC techniques. These factors attempted to account for changing contract requirements which are certain to occur on DoD contracts. These changing requirements often result in a need to add scope and budget to a contract or can cause contract cost overruns requiring additional budget. Improving the success of these EAC techniques is increasingly important because of the budget cuts being experienced by the DoD in todays changing economic …

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