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Strategies Leaders Should Use To Respond To Hostile Questions Regarding Organizational Changes: An Empirical Investigation, Michael S. Gore
Strategies Leaders Should Use To Respond To Hostile Questions Regarding Organizational Changes: An Empirical Investigation, Michael S. Gore
Theses and Dissertations
The purpose of this research was to develop a tool, using Speech Act Theory, which will help leaders better handle hostile questions they face during organizational change. Specifically, speech act theory, which outlines five question-response strategies, was used to test the effectiveness of question responses to hostile questions encountered during organizational change.