Business Commons^™

Determinants Of Internet Banking Adoption In Thailand, Bussakorn Jaruwachirathanakul

Theses: Doctorates and Masters

Increasingly competition in the financial services sector is forcing service providers to develop and utilise alternative delivery channels (Daniel, 1999). Within the sector, banking has always been a highly service intensive activity that relies heavily on technology to acquire, process, and deliver services and information to consumers (Tan & Teo, 2000). The emergence of the Internet has provided a way for banks to improve the efficiency of their service delivery and to gain a competitive advantage by reducing the number of brick-and-mortar branches. The study investigated the adoption of lnternet banking services in Thailand and is based on the premise …

Moving From Interpretivism To Critical Realism In Is Research: An Exploration And Supporting It Outsourcing Example, Philip J. Dobson

Theses: Doctorates and Masters

The major contribution of the thesis is to highlight the Importance of philosophical awareness in progressing research. It argues against the use of a priori theory in research and proposes that an understanding of the philosophical underpinnings of particular research approaches can provide the opportunity to be ones own guide and to work out critically one's own conception of the world. It suggests that the adoption of critical realism as the underlying philosophical base can support research in a useful and practical manner. The thesis introduces the philosophy of critical realism and uses its underlabouring role to provide new Insights …

Moral Autonomy In Organisational Decisions, Eva Evdokia Tsahuridu

Theses: Doctorates and Masters

The purpose of this study to investigate the morality of persons in organisations and especially the effect of organisations on the moral autonomy of persons. In addition to reviewing the literature of moral autonomy in philosophy, psychology, sociology and organisation studies and management, the thesis also examines the ontology of organisations, moral agency and the organisation as a context. Based on this knowledge, a model is developed that addresses the relations of the organisation to society and the person to the organisation in ethical decision making. From this model the thesis develops three moral decision making categories. These are: moral …

Non-Business Use Of The World Wide Web : A Study Of Selected Western Australian Organisations, Craig Valli

Theses: Doctorates and Masters

Employees undertake a wide range of activities when they use the World Wide Web in the work place. Some of these activities may leave the modem Internet connected organisation vulnerable to undue or unknown risk, potential productivity losses and expense us a result of misuse or abuse or the Internet provision. Much of the existing literature on this subject points to a purported epidemic of misuse in the workplace. If this practice is so prevalent and widespread, what can modem Internet connected organisations do to identify the abuse and reduce the risks and losses that these abuses represent? To what …

Identification And Realisation Of The Benefits Of Participating In An Electronic Marketplace : An Interpretive Evaluation Approach, Rosemary Stockdale

Theses: Doctorates and Masters

Electronic marketplaces have proliferated as use of the Internet has become widespread in business. A rapid growth in the number of marketplaces, followed by a period of stringent consolidation, as market makers develop a greater understanding of effective business models, has resulted in a climate of uncertainty and confusion. As with many aspects of e-commerce the drive towards participation is fuelled less by strategy planning than by a fear of lagging behind competitors or losing first mover advantage. In this climate of uncertainty organisations often bypass effective evaluation of the benefits that can be realised from participation in e-marketplaces, thereby …

The Service Delivery Process : An Examination Of How Consumers Evaluate Technology-Assisted Service Encounters In The Retail Banking Industry, Catherine W. Munene

Theses: Doctorates and Masters

This study examined consumers' perceptions post-adoption of technology and how these perceptions affect their levels of dis/satisfaction and their continued use of technology·assisted service encounters. To this end, this study investigated the criteria that consumers in Western Australia's retail banking industry are likely to use when evaluating banking transactions involving EFTPOS, ATM, telephone, and Online banking modes. II examined whether these criteria changed with the mode of electronic banking in use and whether the significance of the criteria changed with

consumers' demographic characteristics. In addition, this study explored whether consumers who use these modes of electronic banking experience the paradoxes …

A Study Of Company Characteristics Associated With Financial Disclosure Practices In India, Monali Dasgupta

Theses: Doctorates and Masters

The objective of the study is to examine firms characteristics associated with aggregate financial disclosure practices of listed Indian manufacturing and trading companies for the financial year 1999-2000. Eight research hypothesis were developed. It is hypothesised that firm size, size of the audit firm, leverage, multinational company influence, and capital increase will be positively associated with disclosure of financial information by Indian companies, while ownership diffusion, liquidity and profitability will have no association with disclosure of financial information by Indian companies. Two types of disclosure indexes (weighted and the unweighted index) were constructed for measuring disclosure. Weights were assigned to …

An Heuristically Critical Reflective Practititioner Researches The Explication Of Tacit Knowledge In Three Case Studies Investigating A Web-Based Knowledge Management System And In Professional Academic Practice, Edward Sek Wong

Theses: Doctorates and Masters

In this thesis, I report on a critical and reflective practitioner heuristic inquiry investigating three case studies on the adoption and use of a Web-based knowledge management system. In addition, I investigate the research process itself and my own professional academic practices. Of particular interest is the conversion of group's, individual's, and eventually my own tacit knowledge into explicit knowledge, whether in the organisational or personal domains. In this thesis, I seek to explain why the explication of tacit knowledge is important for individuals, organisations, and me, with a potential to motivate efficiency and effectiveness and especially empowerment within an …

Voluntary Disclosure Of Segment Information In A Regulated Environment : Australian Evidence, Mui Ching Chan

Theses: Doctorates and Masters

This thesis is an empirical examination of the relationship between six firm characteristics, namely: firm size, industry membership, minority interest, financial leverage, firm diversification, ownership diffusion, and voluntary disclosure of segment information in a regulated environment. This study provides empirical evidence that there are incentives for Australian companies with specific firm characteristics to voluntarily disclose segment information in a regulated setting. The theoretical frameworks employed in this research study are agency theory and contracting theory. Compensation contracts are employed to resolve the potential conflicts of interest between the shareholders and managers giving rise to agency cost of equity. Debt contracts …

Delayed Discharges From An Adult Intensive Care Unit (Icu), Teresa Williams

Theses: Doctorates and Masters

Introduction - Maximising efficient and effective use of resources without compromising quality of care is essential in the current healthcare climate. Intensive care unit services are one of the most resource intensive and therefore expensive services within a hospital. Because intensive care unit services comprise a significant portion of hospital costs and resources, appropriate utilisation of intensive care units is imperative. The occurrence of delayed discharges and the reason for the delays is important as they impact on the efficiency and effectiveness of intensive care unit services. Patients who no longer need intensive care unit care block beds for impending …

Alcohol Restraint Television Advertisements Targeted At Adolescents : A Three-Way Comparison Of Reinforcement Styles On Attitude To The Advertisement, Attitude To The Cause And Attitude To The Act, Neil Robinson

Theses: Doctorates and Masters

Adolescent binge-drinking is an area of great concern in Australia as it is with many other developed countries around the world. Every year in Australia, Commonwealth and State health authorities invest considerable resources into trying to address this issue and the results have been described as being at best, mixed. Health promotion initiatives such as school programmes, media promotion and health programmes coupled w1th restrictions on supply of alcohol are all used to try and curb the incidence of adolescent binge drinking. In recent years television advertising has specifically been used to try and curb the incidence of adolescent binge-drinking …

A Study Of Destination Attractiveness Through Tourists' Perspectives : A Focus On Chiang Mai, Thailand, Chompunoot Morachat

Theses: Doctorates and Masters

This study seeks to gain insights into the overall attractiveness of a destination by applying the multi-attribute Fishbein model. This approach has been carried out twice before in the international context and this dissertation contributes further to the concepts of destination attractiveness especially through the application of multi-attribute models of measurement and analysis with the context of localisation. It also adds to the body of knowledge on the understanding of tourism product preference and perceptual attitudes held by tourists from specific geographical origins to the South-East Asian region, specifically within Thailand. The study investigated (i) tourists' perceived overall attractiveness of …

Exploring The Antecedents Of Successful E-Business Implementations Through Erp : A Longitudinal Study Of Sap-Based Organisations 1999-2003, Colin Ash

Theses: Doctorates and Masters

This research was carried out between 1999 and 2003 on the use of e-business applications in ERP-based organisations. A composite research method based on structured case studies was developed for this study. It combined the application of case methods by Carroll et al. (1998], Klein and Myer (1998), and Eisenhardt (1989). This was used to provide a focused, yet flexible structure, as a dynamic approach to case study interpretive research. The research method used three distinct models at three progressive stages of the study, to provide a multi-faceted view of each case. This composite case-based method was developed to maintain …