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Full-Text Articles in Business
A 2020 Perspective On "Client Risk Informedness In Brokered Cloud Services: An Experimental Pricing Study", Di Shang, Robert J. Kauffman
A 2020 Perspective On "Client Risk Informedness In Brokered Cloud Services: An Experimental Pricing Study", Di Shang, Robert J. Kauffman
Research Collection School Of Computing and Information Systems
Cloud computing and the cloud services market have advanced in the past ten years. Cloud services now include most information technology (IT) services from fundamental computing services to more cutting- edge artificial intelligence (AI) services. Accordingly, opportunities have emerged for research on the design of new market features to improve the cloud services market to benefit providers and users. Based on our observation of the recent development of cloud services, in this short research commentary, we share our agenda for future studies of this important sector of IT services.
A Strategic Value Appropriation Path For Cloud Computing, Abhishek Kathuria, Arti Mann, Jiban Khuntia, Robert J. Kauffman
A Strategic Value Appropriation Path For Cloud Computing, Abhishek Kathuria, Arti Mann, Jiban Khuntia, Robert J. Kauffman
Research Collection School Of Computing and Information Systems
Cloud-based information management is one of the leading competitive differentiation strategies for firms. With the increasing criticality of information management in value creation and process support, establishing an integrated capability with cloud computing is vital for organizational success in the changing landscape of business competition. These issues have received scant attention, however. We draw on the resource-based view, dynamic capability hierarchy concepts, and the perspective of operand and operant resources to suggest a cloud value appropriation model for firms. We argue that, to appropriate business value from cloud computing, the firm needs to effectively deploy cloud computing and leverage cloud …
Spatial And Temporal Trends In Information Technology Outsourcing, Arti Mann, David Folch, Robert J. Kauffman, Luc Anselin
Spatial And Temporal Trends In Information Technology Outsourcing, Arti Mann, David Folch, Robert J. Kauffman, Luc Anselin
Research Collection School Of Computing and Information Systems
Over the last two decades information technology (IT) outsourcing has grown dramatically, and has emerged as a strategic choice for firms searching for ways to control their costs and maintain a competitive edge. The mechanisms driving its growth are not fully understood though. In this research, we employ an approach that focuses on geographic, temporal, and industrial proximity in a mechanism that identifies the process underlying the diffusion of IT outsourcing across firms within the U.S from 2000 to 2010. We focus on the role that firm location plays in the diffusion process, and use space-time clustering techniques from the …
Are There Contagion Effects In Information Technology And Business Process Outsourcing?, Arti Mann, Robert J. Kauffman, Kunsoo Han, Barrie R. Nault
Are There Contagion Effects In Information Technology And Business Process Outsourcing?, Arti Mann, Robert J. Kauffman, Kunsoo Han, Barrie R. Nault
Research Collection School Of Computing and Information Systems
We model the diffusion of IT outsourcing using announcements about IT outsourcing deals. We estimate a lognormal diffusion curve to test whether IT outsourcing follows a pure diffusion process or there are contagion effects involved. The methodology permits us to study the consequences of outsourcing events, especially mega-deals with IT contract amounts that exceed US$1 billion. Mega-deals act, we theorize, as precipitating events that create a strong basis for contagion effects and are likely to affect decision-making by other firms in an industry. Then, we evaluate the role of different communication channels in the diffusion process of IT outsourcing by …
When Is It Beneficial For A Firm To Pursue A Unified Procurement Strategy For Enterprise Software Solutions?, Robert J. Kauffman, Juliana Y. Tsai
When Is It Beneficial For A Firm To Pursue A Unified Procurement Strategy For Enterprise Software Solutions?, Robert J. Kauffman, Juliana Y. Tsai
Research Collection School Of Computing and Information Systems
The underlying structure of the enterprise software marketplace during the past ten years suggests that the arrangements that firms make with respect to the acquisition of such software capabilities will become increasingly concentrated. This article explores the multiple theoretical rationales and business cases for the move to a unified procurement strategy for enterprise software, reflecting some differences in terms of what might be expected from the predictions of the well known move-to-the-middle hypothesis. Our central argument is that a "move-to-the-middle" with more than just a single vendor is the likely outcome in unconsolidated industry markets. In industries experiencing consolidation, firms …
Value-At-Risk In It Services Contracts, Robert J. Kauffman, Ryan Sougstad
Value-At-Risk In It Services Contracts, Robert J. Kauffman, Ryan Sougstad
Research Collection School Of Computing and Information Systems
As information systems (IS) and technology solutions become increasingly service-driven, managers are faced with the task of choosing parameters such as service-levels, pricing, and contract duration. Information technology (IT) services vendors manage portfolios of contracts in which parameters, decided at inception, are often subject to future risks. The contract profit maximization decision may adversely affect the risk position of the firm's portfolio of services contracts. We propose a model to inform vendors on setting optimal parameters for IS contracts subject to acceptable levels of risk. The analytic model presented draws from IS economics research and the principles of value-at-risk (VaR) …