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Research Collection Lee Kong Chian School Of Business

2010

Business Administration, Management, and Operations

Articles 1 - 4 of 4

Full-Text Articles in Business

Exploiting Metaheuristics To Strategize On Performance-Based Logistics Contracts For Mro Services, Arnd Schirrmann, Elaine Wong, Zhichao Zheng Jul 2010

Exploiting Metaheuristics To Strategize On Performance-Based Logistics Contracts For Mro Services, Arnd Schirrmann, Elaine Wong, Zhichao Zheng

Research Collection Lee Kong Chian School Of Business

An inherent challenge of using Performance-Based Logistics (PBL) contracts for aircraftmaintenance, repair and overhaul (MRO) services is pricing. As with traditional bricks andmortar services, under-priced contracts cannot cover costs, while overpriced contracts loseout to competition. Furthermore MRO services have an additional element of uncertainty.Performance uncertainties arise due to the inability to accurately forecast demand of spareparts, while cost uncertainties are a result of globally distributed operations subjected tofluctuating economic conditions. Previous work to solve this contracting problem adoptedthe principal-agent model, obtaining an optimal solution from the perspective of both riskaverseparties (i.e., a price-sensitive customer and a profit-driven service provider). Thiswork …


More Important Than Results, Bert De Reyck, Zeger Degraeve Jun 2010

More Important Than Results, Bert De Reyck, Zeger Degraeve

Research Collection Lee Kong Chian School Of Business

Managing only for results leads to crises, say Bert De Reyck and Zeger Degraeve. Reward people for the decisions they make, not just for the results they create.


Creating Competitive Advantages In The Global Marketplace: The Singapore Experiment In India, Caroline Yeoh, Victor Sim, Norhanna Yumi Jun 2010

Creating Competitive Advantages In The Global Marketplace: The Singapore Experiment In India, Caroline Yeoh, Victor Sim, Norhanna Yumi

Research Collection Lee Kong Chian School Of Business

No abstract provided.


Effective Project Planning: Making The Most Of Project Planning Tools, Bert De Reyck Jan 2010

Effective Project Planning: Making The Most Of Project Planning Tools, Bert De Reyck

Research Collection Lee Kong Chian School Of Business

Although project planning tools such as Microsoft Project and Primavera have become indispensable tools for supporting the project planning process in a wide variety of industries and organizations, many companies do not use these tools in the best possible way, resulting in disappointment and frustration as well as a lack of effective project management support. In this article, we propose several guidelines on what to do,