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Emotion Management In Radical Change: A Preliminary Study Of Earthquake Power Restoration, Taieb Hafsi, Xu Liang, Wenjing Lin, Kangxiong Yu, Li Yan
Emotion Management In Radical Change: A Preliminary Study Of Earthquake Power Restoration, Taieb Hafsi, Xu Liang, Wenjing Lin, Kangxiong Yu, Li Yan
Research Collection Lee Kong Chian School Of Business
This paper studies leaders’ emotion capacity as a strategic response to unexpected radical changes, forced by a social and natural crisis. We propose that empathy is a critical strategic management tool enhancing management effectiveness. We also provide insights of the dynamics between decision making process and emotion management.