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Research Collection Lee Kong Chian School Of Business

1998

Organizational Behavior and Theory

Articles 1 - 8 of 8

Full-Text Articles in Business

Factors Which Improve The Construct Validity Of Assessment Centers: A Review, Filip Lievens Jul 1998

Factors Which Improve The Construct Validity Of Assessment Centers: A Review, Filip Lievens

Research Collection Lee Kong Chian School Of Business

This article reviews 21 studies which manipulated specific variables to determine their impact on the construct validity of assessment centers. This review shows that the studies regarding the impact of different observation, evaluation, and integration procedures yielded mixed results. Conversely, dimension factors (number, conceptual distinctiveness, and transparency), assessor factors (type of assessor and type of assessor training), and exercise factors (exercise form and use of role-players) were found to moderate construct validity. On the basis of the review, practical recommendations are derived to maximize the probability that practitioners design and administer an assessment center with construct validity. Finally, new perspectives …

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Generalizations About Trust In Marketing Channel Relationships Using Meta-Analysis, Inge Geyskens, Jan-Benedict E. M. Steenkamp, Nirmalya Kumar Jul 1998

Generalizations About Trust In Marketing Channel Relationships Using Meta-Analysis, Inge Geyskens, Jan-Benedict E. M. Steenkamp, Nirmalya Kumar

Research Collection Lee Kong Chian School Of Business

This meta-analysis examines the role of trust in marketing channels. First, the analysis of painwise relationships involving trust indicates that trust, on average, exhibits a robust and strong relationship with other channel relationship constructs under a wide range of different conditions. Next, we explored systematic patterns of variation in the correlations. The results demonstrate that the use of experiments, samples drawn from multiple industries, and US data tend to produce larger effects than the use of field studies, samples drawn from a single industry, and European data respectively do. Various other methodological characteristics of studies did not have significant effects. …

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Telling Tales: Management Gurus' Narratives And The Construction Of Managerial Identity, Timothy Adrian Robert Clark, Graeme Salaman Mar 1998

Telling Tales: Management Gurus' Narratives And The Construction Of Managerial Identity, Timothy Adrian Robert Clark, Graeme Salaman

Research Collection Lee Kong Chian School Of Business

This paper examines the reasons for the apparently powerful impact of management gurus' ideas (i.e. guru theory) on senior managers. An examination of the limited literature on management gurus and other related literatures suggests three explanations for the appeal of guru theory for senior managers. The first set of explanations relates to various features of management work which may heighten managers' receptivity to guru ideas. The second set focuses on the gurus themselves and emphasizes the form in which they are presented (i.e. public performances). The final set of explanations highlights the importance of the socioeconomic and cultural context within …

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Managing Creativity In Organizations: A Total System Approach, Gilbert Tan Mar 1998

Managing Creativity In Organizations: A Total System Approach, Gilbert Tan

Research Collection Lee Kong Chian School Of Business

Organizations need creativity to adapt to the fast-changing environment and revitalize itself. In response to this need, managers have invested in various single approaches, such as, creativity training programmes, team-building, and leadership development to improve creativity. This paper argues that managing creativity in organization is a complex problem and thus requires a more integrated approach. In this paper, I have provided a theoretical framework to explain how managers can foster and sustain creativity in their organizations using a total systems approach. In the framework, I depict the organization as having four subsystems, namely, culture, techno-structural subsystems, management and people. Each …

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A New Look At Within-Source Interrater Reliability Of 360-Degree Feedback Ratings, Gary J. Greguras, Chet Robie Jan 1998

A New Look At Within-Source Interrater Reliability Of 360-Degree Feedback Ratings, Gary J. Greguras, Chet Robie

Research Collection Lee Kong Chian School Of Business

This study investigated within-source interrater reliability of supervisor, peer, and subordinate feedback ratings made for managerial development. Raters provided 360-degree feedback ratings on a sample of 153 managers. Using generalizability theory, results indicated that little within-source agreement exists; a large portion of the error variance is attributable to the combined rater main effect and Rater X Ratee effect; more raters are needed than currently used to reach acceptable levels of reliability; supervisors are the most reliable with trivial differences between peers and subordinates when the numbers of raters and items are held constant; and peers are the most reliable, followed …

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Predictors Of Coping Behavior After A Layoff, Carrie R. Leana, Daniel C. Feldman, Gilbert Tan Jan 1998

Predictors Of Coping Behavior After A Layoff, Carrie R. Leana, Daniel C. Feldman, Gilbert Tan

Research Collection Lee Kong Chian School Of Business

A study examined the effects of individual differences and situational characteristics on individuals' use of 6 job loss coping strategies among laid-off industrial workers. In each case the predictors explained a significant portion of the variance (30%-47%) although different predictors were significantly associated with each of the 6 coping strategies. The results also suggest that the use of problem-focused and symptom-focused coping strategies are complementary rather than mutually exclusive.

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Creating The 'Right' Impression: Towards A Dramaturgy Of Management Consultancy, Timothy Adrian Robert Clark, Graeme Salaman Jan 1998

Creating The 'Right' Impression: Towards A Dramaturgy Of Management Consultancy, Timothy Adrian Robert Clark, Graeme Salaman

Research Collection Lee Kong Chian School Of Business

This article adopts a novel approach by examining the activities of management consultants in terms of the dramaturgical metaphor. This is a useful framework within which to illuminate their activities since a number of service characteristics combine to create a context within which the key task of management consultants is to convince clients of their quality and value. Impression management is therefore a core feature of consultancy work. In this sense management consultants are viewed as systems of persuasion creating compelling images which persuade clients of their quality and worth. This argument is illustrated with reference to the activities of …

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From Entrepot To Nic: Economic And Structural Policy Aspects Of Singapore's Development, Jochen Wirtz, Thomas Menkhoff Jan 1998

From Entrepot To Nic: Economic And Structural Policy Aspects Of Singapore's Development, Jochen Wirtz, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

This paper describes the development of Singapore from an entrepot to an industrialized economy and analyzes the role of its structural and industrial policies as one important factor in this success story. The advance of Singapore to an industrialized economy can be structured into four phases. Phase I, the early phase from 1959 to the mid-1960s is characterized by an import substitution policy followed together with Malaysia. Phase II describes the enhanced export-orientation and industrialization from 1967 to 1973. Phase III includes the industrial restructuring from 1973 to 1984. Phase IV describes the development towards diversification of the industrial base …

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