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Full-Text Articles in Business

The Transformation Of Globe Telecom, Havovi Joshi, Christopher Dula, Philip Zerrillo Dec 2018

The Transformation Of Globe Telecom, Havovi Joshi, Christopher Dula, Philip Zerrillo

Research Collection Lee Kong Chian School Of Business

Redefining telecommunications in the Philippines. Globe Telecom—a major telecommunications service provider in the Philippines—had a long, pioneering history in the communications business. Incorporated in 1935, it was the first international wireless communications company connecting the Philippines to the rest of the world.


Robo-Advisors And Wealth Management, Kok Fai Phoon, Cher Chiew Francis Koh Dec 2018

Robo-Advisors And Wealth Management, Kok Fai Phoon, Cher Chiew Francis Koh

Research Collection Lee Kong Chian School Of Business

The recent rise of robo-advisors (RAs) has threatened the traditional fund and wealth management industry. RAs' assets under management (AUM) have risen manyfold through competitiveness on pricing, transparency and services and better expected returns linked to the use of quantitative finance and technology with less subjective human intervention. This article examines the postulation that RAs have an edge over traditional wealth managers. RAs can combine the judgement and computing resources of both human and machine, or bionic power, to provide alternative wealth management services to meet the diverse needs of private wealth clients. However, the authors expect traditional wealth managers …


Look Before You Jump, Kapil R. Tuli Dec 2018

Look Before You Jump, Kapil R. Tuli

Research Collection Lee Kong Chian School Of Business

Coming to grips with the reality of eLearning. In boardrooms all over the world today a scenario is played out again and again: Chief Learning Officers (CLOs) enthusiastically pitch the strategy of eLearning while chief executives remain sceptical over the outcomes. For years, eLearning appeared to be the perfect answer for corporations that need to train their employees. And it certainly has its advantages.


Instead Of Predicting The Future, We Should Get On With Creating The Future, Shweta Midgil, Richard Smith Dec 2018

Instead Of Predicting The Future, We Should Get On With Creating The Future, Shweta Midgil, Richard Smith

Research Collection Lee Kong Chian School Of Business

It is important to note that there is a lot of hype about “Digital Disruption” these days. We see too many organizations trying to take on the topic of “Digital” without really focusing their efforts on something that is meaningful to the people in the organization. Leaders going around talking about digital disruption or digital transformation does not serve any purpose – only creates anxiety and uncertainty. In other words, leaders would be better served to break down the topic into meaningful topics that are linked to areas of the business.


Experience And Signaling Value In Technology Licensing Contract Payment Structures, Reddi Kotha, Pascale Crama, Phillip H. Kim Aug 2018

Experience And Signaling Value In Technology Licensing Contract Payment Structures, Reddi Kotha, Pascale Crama, Phillip H. Kim

Research Collection Lee Kong Chian School Of Business

Whencommercializing technology, the lack of proven results and a reluctance toinvest upfront resources hamper efforts by firms to work jointly with inventorsto bring new discoveries to market. An effective contract payment structure – amix of upfront and royalty payments – can help overcome these hurdles. Weconduct our research in university technology licensing, where licensingmanagers act as intermediaries to unite inventors and licensee firms. Rather than leveraging their experience to bargainfor maximum payments, highly experienced managers offer contractual paymentstructures that trade lower upfront payments for higher royalty payments inorder to signal value. The signal instills confidence in the value of the …


Addressing Social Needs Through Remote Based Design Thinking, Hoe-Chin Goi, Wee Liang Tan, Yuki Hara, Shuichi Takao Jun 2018

Addressing Social Needs Through Remote Based Design Thinking, Hoe-Chin Goi, Wee Liang Tan, Yuki Hara, Shuichi Takao

Research Collection Lee Kong Chian School Of Business

With ageing as the coming and increasing phenomenon in Japan, there is a need for innovative solutions for seniors to lead active lives in their residing communities. Little research has been conducted on the use of design thinking as a means to develop social innovations, especially with the designers not being present on-site from a distance. This paper reports the study on the effectiveness of employing a remote based design thinking in a university course with the goal for participants to develop social innovations that elderly, as stakeholders, would be engage to adopt and implement. The study involved two cohorts …


Innovation And Small Business Success, Anirban Mukherjee, Hannah H. Chang Jun 2018

Innovation And Small Business Success, Anirban Mukherjee, Hannah H. Chang

Research Collection Lee Kong Chian School Of Business

This article seeks to discuss three fundamental questions relating to innovation: What is innovation? What makes it important for small businesses? How can small businesses innovate?


Temporal Trajectories Of Enacted Complexity In Creative Project Teams, Kenneth T. Goh, Brian T. Pentland Jun 2018

Temporal Trajectories Of Enacted Complexity In Creative Project Teams, Kenneth T. Goh, Brian T. Pentland

Research Collection Lee Kong Chian School Of Business

With technologies to capture fine-grained measures of behavior now more ubiquitous, organizational researchers are now able to consider networks of actions performed by multiple actors as a unit of analysis. We apply the action network construct as a measure of enacted complexity. Because previous conceptualizations of complexity viewed the construct as a descriptive organizational property, capturing this property over time was a non-issue. But given the emergent nature of enacted complexity, questions about how complexity unfolds over time become meaningful. This paper thus examines how enacted complexity unfolds over time by investigating the temporal trajectory of actors and actions. We …


International New Ventures: Revisiting The Influences Behind The ‘Born-Global’ Firm, Terence P. C. Fan, Phillip Phan May 2018

International New Ventures: Revisiting The Influences Behind The ‘Born-Global’ Firm, Terence P. C. Fan, Phillip Phan

Research Collection Lee Kong Chian School Of Business

There is a small but theoretically important literature on 'born-globals' or international new venture firms that positions itself in contrast to the more established sequential international entry literature. In this paper we examine the pattern of entry into international markets for a set of international new ventures and show that they need not be a distinct breed of firms, as previous research has portrayed. Absent a specific technological advantage, the decision for a new venture to internationalize at inception is influenced by the size of its home market and by its production capacity, as well as by cultural and economic …


The Lessons We Learned From A Smart Nation: Germany, Thomas Menkhoff, Jonas Schorr Apr 2018

The Lessons We Learned From A Smart Nation: Germany, Thomas Menkhoff, Jonas Schorr

Research Collection Lee Kong Chian School Of Business

A study trip tp Germany by a group of Singapore Management University students offers insights into how this European nation has built its cities sustainably and innovatively.


How Do Small Business Innovate And Improve Competitiveness, Anirban Mukherjee, Hannah H. Chang Mar 2018

How Do Small Business Innovate And Improve Competitiveness, Anirban Mukherjee, Hannah H. Chang

Research Collection Lee Kong Chian School Of Business

No abstract provided.


Cryptocurrency: A New Investment Opportunity?, David Kuo Chuen Lee, Li Guo, Yu Wang Mar 2018

Cryptocurrency: A New Investment Opportunity?, David Kuo Chuen Lee, Li Guo, Yu Wang

Research Collection Lee Kong Chian School Of Business

Bitcoin was the first cryptocurrency to use blockchain and has been the market leader since the first bitcoin was mined in 2009. After the birth of Bitcoin with the genesis block, more than 1,000 altcoins and crypto-tokens have been created, with at least 919 trading actively on unregulated or registered exchanges. This entire class of cryptocurrencies and tokens has been classified by some tax authorities as having the same status as commodities. If cryptocurrency is viewed in the same class as commodities, how different is it in terms of its risk and return structure? This article sets out to help …


The Hybrid Trap: Why Most Efforts To Bridge Old And New Technology Miss The Mark, Fernando F. Suarez, James Utterback, Paul Von Gruben, Hye Young Kang Mar 2018

The Hybrid Trap: Why Most Efforts To Bridge Old And New Technology Miss The Mark, Fernando F. Suarez, James Utterback, Paul Von Gruben, Hye Young Kang

Research Collection Lee Kong Chian School Of Business

Technological transitions are challenging, particularly for companies in mature industries. Incumbents are frequently blindsided by new technologies, fully missing opportunities to enter emerging markets early. While some established companies do possess the awareness and dexterity to become early adopters of new technologies, they typically lack the vision and the commitment to become leaders. Too often, they cling to the familiar, developing hybrid products that combine elements of the old and the new. The trouble is, hybrid strategies put even the best incumbent companies in a weak position when the market finally embraces the new technology. We call this the "hybrid …


The Capacity To Innovate: A Meta Analysis Of Absorptive Capacity, Tengjian Zou, Gokhan Ertug, Gerard George Feb 2018

The Capacity To Innovate: A Meta Analysis Of Absorptive Capacity, Tengjian Zou, Gokhan Ertug, Gerard George

Research Collection Lee Kong Chian School Of Business

For nearly 30 years, ACAP has been the bedrock of theories of innovation. A meta-analysis is timely to glean insights from the rich empirical evidence to date and guide future work on the topic. Our meta-analysis of 241 studies reveals that ACAP is a strong predictor of innovation and knowledge transfer, and that its effects on financial performance are fully mediated by these two outcomes. As different from most theoretical discourse, we also find that the firm size-ACAP relationship is positive for small firms but negative for larger firms and that the firm age-ACAP relationship is negative for mature firms …


Evolution Of Digital Payments: Early Learnings From Singapore’S Cashless Payment Drive, Dennis Ng Feb 2018

Evolution Of Digital Payments: Early Learnings From Singapore’S Cashless Payment Drive, Dennis Ng

Research Collection Lee Kong Chian School Of Business

This paper discusses the digital payment scenario unfolding in Singapore as the country’s government ponders the tremendous leap made by China in the digital payment space. The paper discusses possible key factors contributing to the success of digital payments in China, such as the success of WeChat, and whether this could be replicated in a country like Singapore. Although China and Singapore are vastly different in size, they share many similarities, including a strong one-party government which is actively involved in the direction and growth of the economy. Both countries share similar cultural and social influences including materialism, IT adoption …


Singapore Approach To Develop And Regulate Fintech, Sai Fan Pei Jan 2018

Singapore Approach To Develop And Regulate Fintech, Sai Fan Pei

Research Collection Lee Kong Chian School Of Business

This paper starts with a brief introduction of the recent organizational support established by The Monetary Authority of Singapore (MAS) to promote the fast developing FinTech (financial technology) sector. Basing on its existing “balanced” approach in promoting financial development and ensuring a safe and sound financial sector, and in sync with its objective to harness technology to improve the efficiency of the financial markets, the paper elaborates on the insights of MAS' policy intent in regulating the FinTech sector. The paper then focuses on MAS' proposed “Regulatory Sandbox” – an innovative regulatory framework which helps to strike a good balance …