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Full-Text Articles in Business

Efficacy Of R&D Work In Offshore Captive Centers: An Empirical Study Of Task Characteristics, Coordination Mechanisms, And Performance, Deepa Mani, Kannan Srikanth, Anandhi Bharadwaj Dec 2014

Efficacy Of R&D Work In Offshore Captive Centers: An Empirical Study Of Task Characteristics, Coordination Mechanisms, And Performance, Deepa Mani, Kannan Srikanth, Anandhi Bharadwaj

Research Collection Lee Kong Chian School Of Business

Seizing the latest technological advances in distributed work, an increasing number of firms have set up offshore captive centers (CCs) in emerging economies to carry out sophisticated R&D work. We analyse survey data from 132 R&D CCs established by foreign multinational companies in India to understand how firms execute distributed innovative work. Specifically, we examine the performance outcomes of projects using different technology-enabled coordination strategies to manage their interdependencies across multiple locations. We find that modularization of work across locations is largely ineffective when the underlying tasks are less routinized, less analyzable, and less familiar to the CC. Coordination based …


Mobility, Retention And Productivity Of Genomics Scientists In The United States, Kenneth Guang-Lih Huang, Gokhan Ertug Sep 2014

Mobility, Retention And Productivity Of Genomics Scientists In The United States, Kenneth Guang-Lih Huang, Gokhan Ertug

Research Collection Lee Kong Chian School Of Business

Scientific and technological innovations by highly skilled scientists and inventors are critical to the long-term economic health of the United States. These scientists enable the creation and flow of scientific research and technologies from public institutions such as universities to private firms and vice versa by forming vital linkages between them. The exchange of new ideas and the commercialization of promising scientific and technological innovations have resulted in the formation of new high-technology startups, growth opportunities within entrepreneurial and established science-based firms, and jobs creation. These form the backbone of the scientific innovation ecosystem in the United States. A potential …


A Template For Invention: Renewing & Recycling Knowledge Components, Tufool Alnuaimi, Gerard George, Simon J.D. Schillebeeckx Aug 2014

A Template For Invention: Renewing & Recycling Knowledge Components, Tufool Alnuaimi, Gerard George, Simon J.D. Schillebeeckx

Research Collection Lee Kong Chian School Of Business

We explore how old technologies can be recombined to generate new inventions. We consider four ways by which old technologies can serve as templates: subtraction, reconfiguration, addition, and replacement. Subtraction and reconfiguration do not require changing a prior combination of components, whereas for the latter two, new components are introduced. We test these ideas using patent data from the US semiconductor industry. The study’s findings suggest that re-using previous combinations results in higher impact. However, not all prior technologies are equally useful; inventions that recombine components from recently developed technologies were found to have a higher impact. We also show …


Agile Business Model Innovation, Adam J. Bock, Gerard George Jun 2014

Agile Business Model Innovation, Adam J. Bock, Gerard George

Research Collection Lee Kong Chian School Of Business

Business model innovation (BMI) is risky, but when companies do it with agility, they thrive. This article looks at how Return Path, the global leader in email marketing, met the challenge of applying BMI successfully. The authors interviewed up to 700 CEOs to better understand BMI drivers.


Unleashing Creativity Across Cultural Borders, Roy Y. J. Chua May 2014

Unleashing Creativity Across Cultural Borders, Roy Y. J. Chua

Research Collection Lee Kong Chian School Of Business

As the global economy integrates and companies pursue opportunities outside their traditional borders, it is increasingly important to innovate across cultural borders. This article explains how individuals can improve cross-cultural creativity.


Joint Product Improvement By Client And Customer Support Center: The Role Of Gain-Share Contracts In Coordination, Shantanu Bhattacharya, Alok Gupta, Sameer Hasija Mar 2014

Joint Product Improvement By Client And Customer Support Center: The Role Of Gain-Share Contracts In Coordination, Shantanu Bhattacharya, Alok Gupta, Sameer Hasija

Research Collection Lee Kong Chian School Of Business

We study the role of different contract types in coordinating the joint product improvement effort of a client and a customer support center. The customer support center's costly efforts at joint product improvement include transcribing and analyzing customer feedback, analyzing market trends, and investing in product design. Yet this cooperative role must be adequately incentivized by the client, since it could lead to fewer service requests and hence lower revenues for the customer support center. We model this problem as a sequential game with double-sided moral hazard in a principal-agent framework (in which the client is the principal). We follow …


Exploring The Locus Of Invention: The Dynamics Of Network Communities And Firms' Invention Productivity, Maxim Sytch, Adam Tatarynowicz Feb 2014

Exploring The Locus Of Invention: The Dynamics Of Network Communities And Firms' Invention Productivity, Maxim Sytch, Adam Tatarynowicz

Research Collection Lee Kong Chian School Of Business

Departing from prior research analyzing the implications of social structure for actors' outcomes by applying either an ego network or a global network perspective, this study examines the implications of network communities for the invention productivity of firms. Network communities represent dense and nonoverlapping structural groups of actors in a social system. A network community lens helps identify new ways to study firms' access to diverse knowledge inputs in a dynamic system of interorganizational relationships. Specifically, we examine how the membership dynamics of a network community affect the invention productivity of member firms by either enabling or constraining access to …