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Odette School of Business Publications

Series

2012

Commitment

Articles 1 - 3 of 3

Full-Text Articles in Business

A Game-Theoretic Analysis Of Social Responsibility Conduct In Two-Echelon Supply Chains, Debing Ni, Kevin W. Li Dr. Jul 2012

A Game-Theoretic Analysis Of Social Responsibility Conduct In Two-Echelon Supply Chains, Debing Ni, Kevin W. Li Dr.

Odette School of Business Publications

This research investigates how two supply chain members, a downstream firm (F) and an upstream supplier (S), interact with each other with respect to corporate social responsibility (CSR) behavior and what impact exogenous parameters may have on this interaction. A game-theoretic analysis is conducted to obtain equilibriums for both simultaneous-move and sequential-move CSR games. Under certain assumptions, it is concluded that (1) there exists a mutual incentive between their CSR behavior, whereby a win–win performance in terms of both CSR and profitability is achieved as long as exogenous parameters exceed certain critical thresholds; (2) a higher consumer marginal social-benefit potential …


Inter-Relationships Among Focal Dimensions In Relationship Quality: A Quantitative And Exploratory Approach, David Hutchinson Dr., Jang Singh Jan 2012

Inter-Relationships Among Focal Dimensions In Relationship Quality: A Quantitative And Exploratory Approach, David Hutchinson Dr., Jang Singh

Odette School of Business Publications

It is generally agreed that the relationship quality (RELQUAL) in business exchange situations is important. However, there does not appear to be a consensus on the conceptualisation and measurement of the many dimensions of this construct. This may be due to the difficulty in measuring many dimensions in one empirical study. This raises a concern regarding the understanding of the interaction among the various dimensions. Using data gathered in a survey of Canadian managers and executives the present study investigates how focal dimensions pertaining to RELQUAL inter-relate. A model consisting of the following ten dimensions derived from RELQUAL literature was …


Properties Of Quality Constructs In Canadian Business Relationships, David Hutchinson Dr., Jang Singh Jan 2012

Properties Of Quality Constructs In Canadian Business Relationships, David Hutchinson Dr., Jang Singh

Odette School of Business Publications

This paper investigates whether satisfaction, in B2B relationships, is a mediating construct between the antecedents, trust and commitment, and subsequent outcomes. Using data from a survey of Canadian managers and executives, the study tested a structural equation model, the trust, commitment, satisfaction (TCS) model, where the antecedent constructs, trust and commitment, are mediated by the satisfaction construct, which in turn influences coordination, cooperation and continuity or ‘consequence’ constructs. The tested model indicated an acceptable fit, validity and reliability. The analysis in the present study reinforces the argument that satisfaction plays a mediating role in creating enduring relationships in business contexts.