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New Communication Technologies, Organizational Culture, And The Creation Of Innovative Learning Environments, Denise Scott Dec 1998

New Communication Technologies, Organizational Culture, And The Creation Of Innovative Learning Environments, Denise Scott

Masters Theses & Specialist Projects

Today's organizations face an economic climate that is globalizing, increasing customer demands for products and services that meet their unique needs and the fast pace of technological developments. Organizations require the effective use of new communication technologies as a means of sharing information and expanding capacity for innovation. The main question for this research is: When new communication technologies are introduced into organizations, how do they work together with existing cultural assumptions to produce an innovative, learning environment within the organization? The research design involves conducting moderately structured interviews with organizational leaders in four diverse organizations: Ingram Book Company, Service …


The Effects Of Managed Care On The Quality Of Dental Hygiene Care, Marybeth Magner May 1998

The Effects Of Managed Care On The Quality Of Dental Hygiene Care, Marybeth Magner

Masters Theses & Specialist Projects

Managed care has become a prominent mechanism for insuring dental care. Empirical research suggests that managed dental plans provide lower quality care to patients. However, few studies have specifically addressed the effects of managed care on the quality of dental hygiene care. Thus, in this study the researcher examines whether dental hygienists deliver a lower level of treatment to managed care patients than to those who are not subject to managed care. Questionnaire data were gathered from 193 members of the American Dental Hygienists' Association residing in the Chicago area. The primary independent variable, managed care, was measured with an …