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Full-Text Articles in Business
Investigating Elearning Continuance Through Expectation Disconfirmation Theory, Susana Reyes Lee
Investigating Elearning Continuance Through Expectation Disconfirmation Theory, Susana Reyes Lee
LSU Doctoral Dissertations
This study set out to investigate the Continuing Professional Development (CPD) eLearning participation and completion phenomenon of learners and to explore motivation of CPD eLearning intentions and completions. This study focused on why learners choose CPD eLearning and why they continue in CPD eLearning. Based on the Expectations Disconfirmation theory (EDT) and the DeLone and McLean Information Systems Success Model (1992), a survey was developed and then sent to a cross-section of registered CPD eLearners from the first responder community. After the data was collected 217 responses were analyzed with SPSS correlational techniques and through PROCESS which is a modeling …
Impact Of The S.T.R.I.P.E.S. Extended Orientation Program On Student Satisfaction And Retention, Melissa Megan Korduner
Impact Of The S.T.R.I.P.E.S. Extended Orientation Program On Student Satisfaction And Retention, Melissa Megan Korduner
LSU Doctoral Dissertations
This study investigated the impact participating in S.T.R.I.P.E.S., an extended orientation program, had on student satisfaction and retention. Student satisfaction was determined through a calculated total score on the College Student Satisfaction Evaluation. Retention was determined based on a student’s enrollment status beginning with their first fall semester and continued to the beginning of their second fall semester. In addition, the study investigated the relationship between student satisfaction and retention. Finally, the study sought to determine if selected variables explained a substantial portion of student satisfaction and contributed to the predictability of retention. The target population was all first time, …
Consumer Expectation Formation In Health Care Services: A Psycho-Social Model, Kenneth Randall Russ
Consumer Expectation Formation In Health Care Services: A Psycho-Social Model, Kenneth Randall Russ
LSU Doctoral Dissertations
A psycho-social model of consumer expectation formation in a health care services context was developed and tested. A field study involving obstetrical patients (n=171) at a large women’s specialty hospital in the southeast was conducted. Initial support for the structural model which posits that consumer expectations in health care services are multidimensional involving role, process, outcome, and service quality was found. Furthermore, the research identified that the uncertainty of a health service encounter may cause certain consumer segments to choose coping strategies and expectation processes based on their locus of control orientation from along a continuum ranging from “approach-active” to …
Program Participants' Knowledge And Perceptions Of Effectiveness Of The French Quarter Formosan Termite Program, Alan L. Morgan
Program Participants' Knowledge And Perceptions Of Effectiveness Of The French Quarter Formosan Termite Program, Alan L. Morgan
LSU Doctoral Dissertations
The purpose of this study was to determine program participants’ knowledge and perceptions of the effectiveness of the French Quarter Formosan Termite Program. The management of the Formosan subterranean termite is critical to the economic well-being of not only Louisiana, but the U.S. Estimates of property damage, repairs, and control measures exceed $1 billion per year in the U.S., of which $500 million is in Louisiana and $300 million is in the New Orleans area. In 1998, the LSU Agricultural Center, a statewide agricultural research and extension campus of Louisiana State University, in cooperation with the Agricultural Research Service, began …