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Full-Text Articles in Business
Leadership Training In Hospitality, Romy Saunders
Leadership Training In Hospitality, Romy Saunders
Hospitality Review
Researchers and practitioners contend that hospitality management curricula tend to focus on teaching students technical skills they need to function effectively in the work- place but do not emphasize human and conceptual skills, one of which is leadership. Universities and companies strive to address leadership training, acknowledging that leadership is perhaps one of the most important roles any hospitality manager will fill and is probably least prepared for.
In My Opinion… Good Intentions Don't Count, Marcel R. Escoffier, Alan Parker
In My Opinion… Good Intentions Don't Count, Marcel R. Escoffier, Alan Parker
Hospitality Review
While simple guest surveys can be poorly constructed with little negative consequences, often surveys are used in making important policy decisions. Researchers and policy makers must carefully construct their research instruments in order to avoid biases which may result in muddled or incorrect responses. The authors review the process of creating, administering, and analyzing surveys with an eye toward reducing survey bias to a minimum. Reliable results require a rigorous and careful approach when creating and using instruments.
Fiu, Tianjin University Plan To Run School In China, Fiu Fiu
Fiu, Tianjin University Plan To Run School In China, Fiu Fiu
Hospitality Review
MIAMI, Fla. - Florida International University has signed an agreement with the Tianjin University of Commerce to run a hospitality management school in China that would mirror the top-ranked Miami program. The agreement is thought to be the first on this scale between the Chinese government and a foreign university