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The Influence Of Perceived Credibility On Preferences For Recommender Systems As Sources Of Advice, Kyung Hyan Yoo, Ulrike Gretzel
The Influence Of Perceived Credibility On Preferences For Recommender Systems As Sources Of Advice, Kyung Hyan Yoo, Ulrike Gretzel
Faculty of Commerce - Papers (Archive)
Recommender systems promise to support travelers in complex decision-making processes; however, whether a recommendation is seen as credible advice and actually taken into account not only depends on travelers' perceptions of the recommendation but also of the system as the advice giver. A scale to measure recommender system credibility was developed and tested. The results confirm that credibility has two dimensions: expertise and trustworthiness. Further, significant gender differences in credibility perceptions were found. The findings also indicate that respondents prefer humans as recommendation sources and that this preference is influenced by perceptions of lack of credibility of recommender systems as …
Optimising User Acceptance Of Mandated Mobile Health Systems (Mhs): The Epoc (Electronic Point-Of-Care) Project Experience, Lois Burgess, Joan Cooper, Jason P. Sargent
Optimising User Acceptance Of Mandated Mobile Health Systems (Mhs): The Epoc (Electronic Point-Of-Care) Project Experience, Lois Burgess, Joan Cooper, Jason P. Sargent
Faculty of Commerce - Papers (Archive)
From a clinical perspective, the use of mobile technologies such as Personal Digital Assistants (PDAs) within hospital environments is not new. A paradigm shift however, is underway towards the acceptance and utility of such systems within community-based healthcare environments. Notwithstanding, introducing new technologies and associated work practices has intrinsic risks which must be addressed. In situations where end-users of a system are traditionally averse to technology through entrenched paper-based work practices (for example, community health workers), the process of managing change bears considerable determination in system implementation success. The authors propose a novel approach to end user acceptance within the …