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Full-Text Articles in Business
The Design Of A Performance Measurement Model For Small Firms Within The Service Sector, Vicki Baard, Edmund W. Watts
The Design Of A Performance Measurement Model For Small Firms Within The Service Sector, Vicki Baard, Edmund W. Watts
Faculty of Commerce - Papers (Archive)
The role of small business, as part of the value adding chain in any economy, should never be understated. In Australia small business represents 96% of all private sector business, accounts for 47% of all private sector employment and the majority fail within three to five years of establishment. Despite this contribution the small business sector, and in particular the service sector component, appear to be underrepresented in the development of specific performance measurement models, which, within the academic and professional literature appear to focus on their larger firm counterparts. Given the unique position of small business service organisations the …
Appraising Performance In Public Sector Organisations: Critical Discourse Perspectives, Christa Wood
Appraising Performance In Public Sector Organisations: Critical Discourse Perspectives, Christa Wood
Faculty of Commerce - Papers (Archive)
This paper examines the performance appraisal system that has been implemented in some public service organisations in line with the changes to a more commercialized structure. In an effort to change the behaviours and attitudes of public servants, performance appraisal systems have incorporated the new values and desired behaviours. Although a myriad of studies exist in regards to the new public management and on the topic of performance appraisal systems, there are few critical management studies of the implementation and operation of performance appraisal in the public sector. To date, most critical studies of performance appraisal have concentrated on the …
Introduction: The Role Of Small And Medium-Sized Enterprises In Achieving And Sustaining Growth And Performance, Charles Harvie, Boon-Chye Lee
Introduction: The Role Of Small And Medium-Sized Enterprises In Achieving And Sustaining Growth And Performance, Charles Harvie, Boon-Chye Lee
Faculty of Commerce - Papers (Archive)
This volume is the third in a series on small and medium sized enterprises in East Asia, defined broadly to include the countries along the western rim of the Pacific from Japan and China in the north to Australia and New Zealand in the south, taking in the ASEAN countries along the way.
A Test Of Transformational And Transactional Leadership Styles On Employees' Satisfaction And Performance In The Uae Banking Sector, Raed Awamleh, John Evans, Ashraf Mahate
A Test Of Transformational And Transactional Leadership Styles On Employees' Satisfaction And Performance In The Uae Banking Sector, Raed Awamleh, John Evans, Ashraf Mahate
Faculty of Commerce - Papers (Archive)
This study tested the transformational leadership theory among managers at functional levels in United Arab Emirates (UAE) banks. The UAE banking sector was chosen due to its importance in the U.A.E. economy and its significant contribution to the Emirates GDP. The paper examines the effects of both transformational and transactional leadership styles of bank managers/supervisors on employees’ satisfaction and self-perceived performance. Self-esteem and leadership disposition (Romance of Leadership) of employees were hypothesized to act as moderators. Data was collected from employees working in national and international banks operating in the UAE. A multiple regression analysis indicated that transformational leadership style …
The Development Of An Industry Specific Performance Measurement Model For Service Organisations Within The Small Business Sector, Vicki Baard, Edmund W. Watts
The Development Of An Industry Specific Performance Measurement Model For Service Organisations Within The Small Business Sector, Vicki Baard, Edmund W. Watts
Faculty of Commerce - Papers (Archive)
The role of small business, as part of the value adding chain in any economy, should never be understated. In Australia small business represents 96% of all private sector business, accounts for 47% of all private sector employment and the majority fail within three to five years of establishment. Despite this contribution the small business sector, and in particular the service sector component, appear to be underrepresented in the development of specific performance measurement models, which, within the academic and professional literature appear to focus on their larger firm counterparts. Given the unique position of small business service organisations the …
The Impact Of Owner/Manager's Mentality On The Financial Performance Of Smcs: The Case Of Sri Lanka, Hema Wijewardena, Anura De Zoysa
The Impact Of Owner/Manager's Mentality On The Financial Performance Of Smcs: The Case Of Sri Lanka, Hema Wijewardena, Anura De Zoysa
Faculty of Commerce - Papers (Archive)
Several studies have examined how different personality characteristics of owner/managers affect financial performance in small and medium enterprises. However, despite the fact that the mentality of owner/managers is an important aspect of their personality characteristics no prior study has made any attempt to examine its possible impact on enterprise performance. Moreover, even the studies that focused on the relationship between personality characteristics and enterprise performance have confined their investigations to a single period of time. Nevertheless, the literature shows that usually financial performance of enterprises varies dramatically during different stages of growth. Therefore, our study attempted to shed some light …
Hrm At The Coalface: Employee Responses To Performance Appraisal At An Underground Coalmine, Peter D. Mclean, James Reveley
Hrm At The Coalface: Employee Responses To Performance Appraisal At An Underground Coalmine, Peter D. Mclean, James Reveley
Faculty of Commerce - Papers (Archive)
Based on a four year empirical study investigating employee responses to the implementation of a performance appraisal (PA) process in an underground coal mine, this paper contributes to the small but growing body of literature that examines employee responses to HRM interventions. The paper is constructed around seven key research questions recentring the employee as the discursive subject of HRM. A careful interrogation of employee responses to having their performance appraised indicates that this individuating HRM process occasions considerable disruption to miners’ occupational selves and leads to unintended consequences for the miners, for their working relationships, and for their contributions …