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Full-Text Articles in Business
Reflective Assessment In Work-Integrated Learning: To Structure Or Not To Structure, That Was Our Question, Bonnie Amelia Dean, Chris Sykes, Shirley Agostinho, Mike Clements
Reflective Assessment In Work-Integrated Learning: To Structure Or Not To Structure, That Was Our Question, Bonnie Amelia Dean, Chris Sykes, Shirley Agostinho, Mike Clements
Faculty of Commerce - Papers (Archive)
This paper reports the findings of a research study on whether or not to structure reflective assessment tasks. It examines students' perceived benefits or limitations from structuring reflective assessments in a Commerce WIL program at the University of Wollongong. Sixty-four students over two semesters responded to a questionnaire on their perceptions of structured reflective assessments in the Internship Program. The findings of the self-reported experiences were heterogeneous and indicative of the dominant themes relevancy and flexibility. We suggest these themes stem from a misalignment of assessment and reflective practice. Correcting this misalignment could be achieved by providing a balance of …
Social Networks, Social Learning And Service Systems Improvement, Andrew Sense, Matthew Pepper
Social Networks, Social Learning And Service Systems Improvement, Andrew Sense, Matthew Pepper
Faculty of Commerce - Papers (Archive)
This article illustrates and qualitatively explores the value of understanding the social networks present in a service operation through a case study of a local government service network that manages regional development applications. It also examines how social learning underpins service systems performance improvement and how it is instrumental in creating a richer environment for ongoing service network innovation and development. It is argued that gaining a better understanding of these social networks and the social learning potential in a system offers substantial and highly practitioner-friendly avenues to progress service systems capability development. These fi ndings clearly place an emphasis …
The Use Of Team-Based Learning As An Approach To Increased Engagement And Learning For Marketing Students: A Case Study, Paul Chad
Faculty of Commerce - Papers (Archive)
Marketing educators are often faced with poor preclass preparation by students, declining student interest in attending classes as the semester progresses, and student complaints regarding previous bad experiences with team assessment activities. Teambased learning (TBL) is an innovative teaching strategy using semiformalized guidelines aimed to enhance student engagement and improve teamwork and, hence, overcome the typical problems faced by educators. This case study examines the firsttime use of TBL in a postgraduate marketing subject at an Australian university. The results indicate that the TBL innovation has a positive influence on student engagement and offers opportunities to assist learning. The study …