Business Commons^™

Lean Six Sigma And The Australian Business Excellence Framework: An Exploratory Case Within Local Government, Oriana Price, Matthew P. Pepper, Matthew Stewart

Faculty of Business - Papers (Archive)

Purpose The purpose of this paper is to examine a contextualized local government case study of the application of Lean Six Sigma (LSS) in conjunction with the Australian Business Excellence Framework (ABEF) to highlight the importance of a good strategic fit between LSS and organizational objectives before implementation.

Design/methodology/approach A local government council is used in a case study-based approach. Organizational artefacts and documents were used for data collection in conjunction with interviews from senior executives within the organization.

Findings Results indicate that when used in conjunction with the ABEF, LSS provides focus on organizational learning practices embedded within the …

Hard To Reach: Examining The National Disability Insurance Scheme Experience - A Case Study In Wollongong, Freda C. Hui, Corinne L. Cortese, Mona Nikidehaghani, Sandra H. Chapple, Kellie M. Mccombie

Faculty of Business - Papers (Archive)

We report on interviews conducted to examine the effectiveness of the Australian National Disability Insurance Scheme (NDIS). Our aims were to assess the effectiveness of the NDIS in communicating with people with disabilities who are socio‐economically disadvantaged, to consider the types of assistance required, and to provide recommendations to improve the NDIS. Our interviewees are characterised as ‘hard to reach’, a cohort that is missing out on benefits they might receive under the NDIS because of the socioeconomic disadvantage that compounds their disability hardship. Some of our key findings were that many of our interviewees were unaware of the NDIS, …